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Fairmont Chateau Laurier

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Traveller (1248)
Room & Suite (722)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(127 reviews)
“zoe's lounge”(66 reviews)
“president's club”(30 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
Offers from Fairmont Chateau Laurier
Special Offer: Stay Longer & Save
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,318)
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691 - 695 of 2,923 reviews
Reviewed 11 November 2016 via mobile

I had heard many wonderful things about the hotel over the years and just had to see it for myself. John had stayed a few years ago and found it delightful and wanted to show me around. The entire place is just gorgeous and I...More

Thank CarbonLilies
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 15 November 2016

We look forward to welcoming you one day soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 10 November 2016

Spent one night in this hotel. I was expecting so much good things. The parking garage was under construction, which happens. There were no visible signs to say how you get into the hotel from the garage. The room key didn't work but thank God...More

1  Thank Shelly C
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 15 November 2016

Dear Shelly, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. We do hope you return one day, allowing us the opportunity to show you the high level of service that we are known...More

Reviewed 10 November 2016

The hotel itself looks gracious from the outside but somewhat tired on the inside. The rooms are a good size however I had the pleasure of having a mouse in my room during the night. While the room was changed at my request, no compensation...More

Review collected in partnership with Fairmont Hotels & Resorts
2  Thank 724suzanneg
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 14 November 2016

I regret not meeting your expectations on this occasion. Please rest assured that your experience is certainly not typical of the high quality of service we provide to our valued guests each and every day. We hope we have the opportunity to welcome you back...More

Reviewed 9 November 2016

The hotel is clean and comfortable. The room we stayed in was excellent. The bathroom was outstanding. I will say the price at the bar was steeper than expected and the service was less than expected. Otherwise, for our short stay it was what you...More

Thank Scott P
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 10 November 2016

Dear Scott, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. We do hope you return one day soon, allowing us the opportunity to show you the high level of hospitality that we are...More

Reviewed 8 November 2016

Nice, but quite expensive, Definitely not for anyone travelling on a budget -- a continental breakfast from Room Service, with delivery fee and taxes, costs $27! On the other hand, if you are expensing your stay, I would absolutely recommend the Chateau Laurier.

Review collected in partnership with Fairmont Hotels & Resorts
Thank melissasQ9475SD
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 9 November 2016

Dear Melissa, Thank you for sharing your thoughts with others on Trip Advisor. We look forward to seeing you again one day soon. Sincerely, Claude J. Sauvé General Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 201 - USD 511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 201 - USD 511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1248)
Room & Suite (722)
Dining (116)
Pool & Beach (38)
Amenities (32)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Edua M
11 February 2018|
Answer
Response from 4CRM | Reviewed this property |
Sorry Edua but I’ve been ill and have not felt much like doing anything on the net or the World Wide Web What do you mean when you ask me “where is your draft review?
0
Votes
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Room Tips
"Gold rooms excellent"
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"Join the Fairmont Presidents club, the benefits are worth the small cost"
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"Take the $20 upgrade to have the bigger room with two bathrooms and a Parliament view."
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"Best at higher level."
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