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Fairmont Chateau Laurier

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#16 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Fairmont Chateau Laurier
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2,674 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,377: English reviews
Bethany
Reviewed 19 November 2015

The hotel staff was warm and inviting upon arrival. Room and bathroom was clean and tidy. Even though room is small, it was cozy and met all my needs. In room WiFi was a perfect compliment. Food at Zoe's was delicious for an evening snack.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 530travel1
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are pleased that your stay with us was an enjoyable one. We hope to see you one day soon. Sincerely, Claude J. Sauvé General Manager

Halifax, Nova Scotia
Reviewed 19 November 2015

This was a first trip to Ottawa to take in the Remembrance Day ceremony and to tour parliament. The location and history of this hotel fit very well with the short vacation we were trying to have. We had a cleaning cloth left in our room but otherwise no real complaints about the quality. The martinis and snacks at Zoe's...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Ryan S
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Ryan, Thank you for taking the time to share your feedback with us. We look forward to welcoming you and your wife back soon! Sincerely, Claude J. Sauvé General Manager

Ottawa, Canada
Reviewed 17 November 2015

The Chateau Laurier has always been my image of what a great French chateau or castle should be like. After all, it appears in almost every picture of people skating on the Rideau Canal in the Canadian winter. We are from Ottawa and just spent the night there as a wedding gift. Staying at the Chateau Laurier has always been...

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Helpful?
Thank Catherine C
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Catherine, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. We do hope you return one day and allow us the opportunity to show you the true high level of service that we are known for. Sincerely, Claude J. Sauvé General Manager

Lake Tahoe
Reviewed 14 November 2015

I stayed here for 5 nights while my husband attended a convention. The lobby area was beautiful (although a bit loud due to the high ceilings and marble floors), and the room we had was quite large. We were not lucky enough to get one overlooking Parliament Hill, but we did look out onto the Byway Market. For the size...

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Helpful?
Thank TamikoBold
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Tamiko, We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. Thank you for taking the time to share your comments with us. Sincerely, Claude J. Sauvé General Manager

Reviewed 13 November 2015 via mobile

We had the most delicious brunch with fabulous view of Parliament Hill. Fresh fruit, made to order omelettes or crepes. MUST try the cinnamon buns. Pleasant staff and very comfortable big chair seating.

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Helpful?
Thank Rhonda H
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Rhonda, We are delighted that your Brunch experience in Wilfrid’s was an enjoyable one. We hope to see you again soon! Sincerely, Claude J. Sauvé General Manager

Padiham, United Kingdom
Reviewed 13 November 2015

We stayed at this glorious hotel on the 10th and 11th November 2015. The hotel was beautiful with glorious halls, galleries and beautiful decor. Little outdated, but I personally love the character. Theres also a great tale about the builder who sadly died on the way back from the UK securing funds to furnish the hotel while returning to the...

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Helpful?
Thank OrmerodGray
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for taking the time to share your comments with others on Trip Advisor. Our mission is to turn moments into memories and I regret that we failed to do so on this occasion with some aspects of your stay. We do hope you return one day and allow us the opportunity to show you the true level of...

Oshawa
Reviewed 13 November 2015

I loved everything about my stay at the Chateau Laurier, my room was beautiful, cozy and had an amazing view. My room was very clean, bed was comfy and my rain head shower was fantastic. The location is perfect!

Review collected in partnership with Fairmont Hotels & Resorts
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Thank S2063WDamyc
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay on Ottawa’s Castle was a memorable one! We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

Caledon
Reviewed 12 November 2015

Beautiful and clean room. Friendly staff. Would stay there again if given the opportunity. The common areas are clean and welcoming. Front desk ensured timely chekl-in and check-out process. Hotel is centrally located with access to quality shops and restaurants.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank michellemX9301GC
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Michelle, We are delighted that your stay in Ottawa’s Castle was a memorable one. We look forward to seeing you again soon! Sincerely, Claude J. Sauvé General Manager

Winnipeg, Canada
Reviewed 12 November 2015

Even calling to book my room was an experience in excellent customer service! The person I spoke with offered advice on obtaining a particularly nice room with a view, and signed me up for their Gold Club so that I could have free Wi Fi. They also took the time to discuss some of the sights to see that were...

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Helpful?
Thank fillyourboots
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. Thank you for taking the time to share your thoughts on Trip Advisor. Sincerely, Claude J. Sauvé General Manager

Toronto, Canada
Reviewed 10 November 2015

Having lived in Ottawa for most of my life I always wanted to stay in the beautiful Chateau Laurier. The beautiful exterior design makes you think prestige, great service and luxury. The interior makes you think old, stuffy and boring. I have stayed in Holiday Inn's that were nicer than this place. I know they are limited in what they...

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Helpful?
Thank Shanncg
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. You may be pleased to learn we are presently undergoing a complete renovation of our guestrooms and suites. We do hope you return one day soon as we are confident you will be impressed with the improvements. Sincerely, Claude J....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $260 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Fairmont Hotels, Hotels.com, Travelocity, Hotwire, TravelUp, Despegar.com, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Fairmont Chateau Laurier reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#5 Green Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#12 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
13 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi if you sign up for Fairmont's loyalty program, President's Club.”
TravelingMom454, 22 Apr 2017 | Read review
“Upon check in ask for the available rooms & their views ( Canal, Byward Market etc)”
522pattik, 20 Apr 2017 | Read review
“Gold Floor service is exceptional”
briandfoodie, 15 Apr 2017 | Read review
“The view of Parliament is beautiful.”
Bagherailcane, 13 Apr 2017 | Read review
“Not facing Rideau Street Room too noisy”
torontocaroline, 12 Apr 2017 | Read review
5 of 5