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Fairmont Chateau Laurier

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#16 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Chateau Laurier
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2,650 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,357: English reviews
Ontario, Canada
Reviewed 10 November 2015

Was at this hotel in October for a 3 day conference. Ambiance + meals = spectacular; experience was deflated by small, outdated and HOT room. Had been looking forward to experience for months. Less was than perfect experience given my expectations and hype!

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Helpful?
Thank Debra B
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Debra, I apologize that we were unable to meet your expectations on this occasion. Your experience is not typical of the high level of service we strive to provide to our guests. We are currently undergoing a complete renovation of our guestrooms and suites. We hope you return one day to see the improvements first hand! Sincerely, Claude J....

Hopton on Sea, United Kingdom
Reviewed 8 November 2015

I stayed for 4 nights on business trip. Hotel is very central, perhaps 5 minutes walk to Parliament building. Lobby is grand and check in was easy with super polite staff. Rooms are a great size and offer super views so always ask for a high floor and if your lucky at the back of the hotel. Rooms are well...

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Helpful?
Thank scopie100
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. Thank you for sharing your comments with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager

Reviewed 8 November 2015

I stayed in this hotel 4 nights while attending a business convention in Ottawa. It is a truly impressive building with the expected high level of service. The room was basic but comfortable although power sockets were limited and some non functioning. Showing it's age a little in terms of decor. That said other colleagues on the same room rate...

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Helpful?
Thank Mark W
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Mark, You may be pleased to know that we are presently undergoing a complete renovation of our guestrooms and suites. We hope we have the opportunity to welcome you back one day and we are confident you will be impressed with the improvements. Sincerely, Claude J. Sauvé General Manager

Somerset, United Kingdom
Reviewed 8 November 2015 via mobile

I spent five nights at the hotel while on business in Ottawa. Visitors to the hotel cannot fail to be impressed by its size and splendid decor. It must be one of the best locations in the city. Check-in was simple and efficient and I was quickly in my room. I was lucky enough to have a room overlooking the...

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Helpful?
Thank mboughen
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for taking the time to share your comments with us. You may be pleased to know that we are presently undergoing a complete renovation of our guestrooms and suites. We look forward to welcoming you back one day soon and are confident you will be impressed with the improvements. Sincerely, Claude J. Sauvé General Manager

Montreal, Canada
Reviewed 7 November 2015

Our family had a great stay. Took advantage of a great discount through our Fairmount membership. We got a great value and truly had wonderful stay. Staff helped us obtain tickets to a theater show at nearby NAC (walking distance from hotel); walked to the art museum, Parliament, market, etc. Place was very clean, asked for a quiet room and...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
2Thank Stephan A
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Stephan, We are delighted that your stay in Ottawa’s Castle was a memorable one. We look forward to welcoming you back soon. Sincerely, Claude J. Sauvé General Manager

Kingston, Canada
Reviewed 6 November 2015

I stayed for two nights on business and had a massively large room all to myself. The room looked was on the interior and didn't have the greatest view but it was extremely quiet compared to what some of my co-workers experienced staying elsewhere in the hotel. The shower had great pressure and there was enough closet space for a...

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Helpful?
Thank Shawna G
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Shawna, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

Kingston, Ontario
Reviewed 5 November 2015

Treated ourselves to a romantic getaway and could not have found a better place to accommodate this vacation. Gorgeous hotel and amazing restaurant with the perfect atmosphere. We will never forget our stay. Would recommend this hotel to anyone.

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Helpful?
Thank brendan_ryde
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Brendan, We are delighted that your stay in Ottawa’s Castle was a memorable one! We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

Saint Thomas, Canada
Reviewed 3 November 2015

The Chateau Laurier is an institution in Ottawa, and often turns up in photos of the Parliament Buildings. Same style, and truly, seeing the Chateau Laurier in the background adds to the notion that Ottawa is a fancy national capital, with all the grandiose bits that evokes. The lineup is actually fantastic - parliament, the locks, the Chateau Laurier, and...

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Helpful?
1Thank xbombastic
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for your very comprehensive review! Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We are proud of our rich Canadian heritage and history and are glad that you had time to take our iPad tour. We hope to welcome you back one day soon! Sincerely, Claude...

London, Ontario
Reviewed 3 November 2015

In for business, and my third Fairmont property in a month. The location: perfect and central. The Check-in easy and smooth, the only comment: I had a package with my booking, and I needed to ask for the details. I would have liked that to have been automatic - as it had been in other Fairmont properties. The room: Warm,...

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Helpful?
Thank familyskitrip2008
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are grateful for your loyalty and look forward to welcoming you back soon! Sincerely, Claude J. Sauvé General Manager

Bristol, United Kingdom
Reviewed 2 November 2015

I stayed here for two nights on a business trip and was impressed. The decor in grand and imposing - the lobby is well worth sitting in just to take it all in. The room was spotless, spacious and confortable. The staff were friendly, helpful and recommended some good bars and restaurants nearby - it's in a very central location....

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Helpful?
2Thank Eddy2Names
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay in Ottawa’s Castle was a memorable one. We hope to see you again one day soon! Sincerely, Claude J. Sauvé General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $198 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Fairmont Hotels, Hotels.com and Jetsetter so you can book your Fairmont Chateau Laurier reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#4 Green Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#12 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
13 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles melissaheaslip, 14 Mar 2017 | Read review
“Op for the Gold Floor, the extensive inclusions are well worth the upgrade!”
 of 5 bubbles katherineb733, 12 Mar 2017 | Read review
“Our room was newly renovated. Don't know if they all are.”
  • We didn't ask for a room with a view, but I think this was very pretty.
  • See how pretty the marble is? Not that it's a make-or-break thing.
  • The bathroom was exceptional. The marble is so pretty!
  • One of the beds
  • Our room, taken from the entrance.
 of 5 bubbles beefair2014, 6 Mar 2017 | Read review
“Be sure to look for special deals. It is often possible to find good packages that bring the room rates down.”
 of 5 bubbles LWS_Canada, 4 Mar 2017 | Read review
“Ask for a view of Parliament Hill”
 of 5 bubbles Thirsty321, 1 Mar 2017 | Read review
5 of 5