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Fairmont Chateau Laurier

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#16 of 66 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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2,551 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,264: English reviews
Edmonton, Canada
Level Contributor
139 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 week ago NEW

The grande dame of Ottawa. Wonderful location. Rooms are dated but well looked after. There is construction across the street. Ask for a room facing the river or the Parliament Buildings or the courtyard. You definitely DO NOT want one facing the arts centre.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Lawgigal
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for taking the time to share your thoughts with others on Trio Advisor. We look forward to welcoming you again, one day soon! Sincerely, Claude J. Sauvé General Manager More 

Stratford, Canada
1 review
Reviewed 1 week ago

A most beautiful place to stay in the heart of Ottawa within walking distance to some of the most amazing places in the city. I stay here at least once a year and am always so thankful to have the opportunity. The Chateau is in the very best location and offers the very best service.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Julie A
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Julia, We are delighted that your stay in Ottawa’s Castle was a memorable one. We look forward to welcoming you back soon. Sincerely, Claude J. Sauvé General Manager More 

Mississauga, Canada
Level Contributor
143 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

My wife and I are staying at the Fairmont Chateau Laurier for the weekend and we are thoroughly enjoying it. The staff has been great. As we are celebrating our 1 year wedding anniversary the hotel bumped us up to a Junior Suite which was a great surprise and even more appreciated. We are very happy and highly recommend.

Helpful?
Thank Jeff H
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Jess, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back soon. Sincerely, Claude J. Sauvé General Manager More 

Ottawa, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This hotel keeps its stellar reputation for being top notch and didn't fail to deliver. This is a stunning, elegant hotel with lots of history, amazing downtown location next to Parliament Hill and fantastic staff. We were upgraded to a suite. My only complaint is that when I arrived on my rainy wedding day with my dress etc.there were no... More 

Helpful?
1 Thank 2015gogo
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back soon! Sincerely, Claude J. Sauvé General Manager More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very disappointing stay. I was awakened in the middle of the night by a drunk man pounding on the door of my 5th floor room demanding money and got an automated answer from front desk. No number available for security.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Jeff R
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Dear Jeff, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. I would appreciate your taking the time to contact me directly in order that we may discuss this matter further. Sincerely, Shawn St-Pierre Director of Outlets More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We stayed and the Chateau from November 10-13th, the room was clean spacious and tasteful. We also had our wedding reception at Wilfrid's (Rideau 1) on Saturday the 12th. The food was fantastic and the service was exceptional. In addition to our reception we also had Afternoon tea following our wedding ceremony at Zoe's lounge food and service was just... More 

Helpful?
Thank Cyn A
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are honoured that you chose to share your very special day with us. Our mission is to turn moments into memories and it is always nice to hear when we have been successful. Congratulations and we hope to welcome you back one day soon. Sincerely, Claude J. Sauvé General Manager More 

Brooklin, Canada
1 review
Reviewed 2 weeks ago

Incredible ambiance, perfect location for those that like to walk to all the amazing 'must see and must do' spots. The service is really above and beyond expectations...even personally deliverying a bucket of ice to our room!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 497jackiea
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. We look forward to welcoming you back one day soon. Sincerely, Claude J. Sauvé General Manager More 

Funchal, Portugal
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

My wife and I stayed at Chateau Laurier as part of my birthday and our wedding anniversary, we couldn't have chosen better. Chateau Laurier is a magnificent and imposing building, narmed after a previous Prime minister of Canada (Wilfred Laurier) and sits in a prominent position in the city. We were lucky enough to have a Fairmont Gold room and... More 

Helpful?
1 Thank Thestarfighter
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are so pleased that you chose Ottawa’s Castle for your special celebrations. We look forward to welcoming you back soon! Sincerely, Claude J. Sauvé General Manager More 

Midland
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Had the opportunity to spend two nights at this grand hotel. Checkin was seamless and the staff were welcoming. The room was well appointed and very clean. The shower area was accessible for those individuals with mobility issues. The drenching showers was absolutely fabuluous. The shower was also equipped with a hand held sprayer. The beds are comfortable. I had... More 

Helpful?
Thank Mac M
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Mac, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We hope to see you again soon! Sincerely, Claude J. Sauvé General Manager More 

Brockville, Canada
Level Contributor
249 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 3 weeks ago via mobile

We always enjoy our stays here the hotel is old world and comfortable. The staff is courteous and friendly. The Byward Market and parliament are just next door along with the Rideau Centre for shopping so it's a great location for sight seeing and retail therapy. The one small take negative away we've had the past couple of times is... More 

Helpful?
1 Thank kickboy
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We regret not meeting your expectations on this occasion and look forward to welcoming you back, allowing us the opportunity to regain your trust and loyalty. Sincerely, Claude J. Sauvé General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: Canadian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $197 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Fairmont Hotels, Travelocity, Cancelon, Odigeo, Priceline and Jetsetter so you can book your Fairmont Chateau Laurier reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#4 Green Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#12 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
7 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you go for a Fairmont Gold room these are fabulous.”
 of 5 bubbles Thestarfighter, 18 Nov 2016 | Read review
“Location is the best besides the Parliament building in the Canada capital Ottawa”
 of 5 bubbles Glo29, 11 Nov 2016 | Read review
“Ask for room on second floor”
 of 5 bubbles ChrisL310, 5 Nov 2016 | Read review
“As far as I could see they are all good.”
 of 5 bubbles stuartt464, 2 Nov 2016 | Read review
“382 corner room with great view”
 of 5 bubbles Scamp56, 1 Nov 2016 | Read review
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