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Cartier Place Suite Hotel

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696 Reviews from our TripAdvisor Community

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Showing 629: English reviews
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Reviewed 2 days ago NEWvia mobile

My husband and I rented a room at the Cartier Suites for 1 night Feb.18. The room was $200.00 plus 30.00 for parking. Our check in was quite pleasant, the clerks were all courteous. Then came time to enter our room and that's where we were not happy at all. As soon as we opened our door all you could...

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Thank Sharky2011
Reviewed 1 week ago via mobile

I can't wait to come back with my family. Got this place because the conference hotel at triple the price was full for one more night - so I moved here. Huge room, kitchen with a separate bedroom and very comfortable sitting room with a balcony and nice kitchen table. The TV is flat but a little small. But I'll...

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Thank Paul N
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Paul, Thank you for the great review; we love to hear from our guests. We are happy to have provided you with great value via our clean and spacious suites as well as our pool facilities. We hope you will be able to join us in celebration of Canada’s 150th! See you again soon. Warm regards, Heidi Webster General...

California
Reviewed 1 week ago

The suite was wonderful. I guess I had a renovated one: the decor was fine. The kitchen has all the necessaries, there are plenty of outlets, the bed was very comfortable, the temp controls worked well, the housekeeping staff was very good. I walked to everything (could have taken city buses, but the distances weren't that far), and took advantage...

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Thank RJMor
Whitehorse, Canada
Reviewed 2 weeks ago

Loved the newly furnished rooms at this small hotel. Great amenities including a swimming pool, close to the Rideau canal. City Hall, the National Arts Centre and the Parliament!!! Great Restaurants and bars nearby yet this place is silent inside. Perfect!!!!!!

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1Thank Northerngardner
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Northerngardner, Thank you for the kind review. We are delighted to hear that you enjoyed our newly furnished suites as well as our location. We hope you had a great time exploring our city. We hope to welcome you back soon. Warm regards, Heidi Webster General Manager Cartier Place Suite Hotel

Toronto, Canada
Reviewed 4 weeks ago

We used to use the Minto Suites Hotel, but that is no longer available, so this is the next best place if you're looking for a suites style accommodation in Ottawa. They had large rooms and although a smallish size kitchen, enough room for one person to navigate the cooking of dinner for a group. We travel on a budget,...

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1Thank Paula J
Heidi W, Manager at Cartier Place Suite Hotel, responded to this review

Dear Paula, Thank you for the great review. We are pleased to hear that our great location, large rooms, and pleasant staff provided you with an enjoyable stay. We hope you also had a chance to make use of our pool and other facilities during your stay. We look forward to seeing you again. Warm regards, Heidi Webster General Manager...

Kingston, Canada
Reviewed 17 January 2017

Stay one night in this hotel and found a few things off. First, I bottomed out my car in the underground parking lot. The slope was way to steep for a car, be very careful using their parking lot. Second, we stayed in a 2 bedroom suite with my two sons. The master bed room door wouldn't shut properly because...

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Helpful?
Thank Amos1073
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Amos1073, We appreciate you taking the time to share your experience. We are glad that you enjoyed our excellent location, clean suite, and extremely comfortable bed, despite experiencing some rooms issues. These issues are not typical of the service we strive to offer and we will have our maintenance department address them. You’ll also be pleased to know that...

Reviewed 10 January 2017

This is my second stay at the Cartier Place Suite Hotel and it was as good as the first. I will return for sure. It's centrally located close to the canal, good restaurants, and shopping. I'm sure there are other things to do, but I was working and so didn't get to explore the local area too much. The hotel...

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1Thank Carly M
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Carly, Thank you for the great review. We are delighted to hear that our large suite, central location, and friendly staff provided you with an enjoyable stay. It’s great that you had a chance to take a break from work and enjoy our pool facilities. We hope to continue to be your hotel of choice in Ottawa. Warm regards,...

St. John's, Canada
Reviewed 19 December 2016

This is a nice enough suite hotel but the room appeared to be stuck in the 70's and the clock radio changed time for no apparent reason (lost an hours sleep on this one). My biggest issue with the place however was the booking experience. I searched the hotel using their website but somehow when I booked it kicked me...

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1Thank NLtrout
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Nltrout, Thank you for sharing your feedback. We are currently in the process of updating our rooms. We are sorry to hear about your booking experience; however, our website only charges in CAD; is it possible that you were linked to a third party booking site via a search engine? We hope to welcome you back so that you...

Montreal, Canada
Reviewed 6 December 2016

I love the balcony It is very professional and the service is very great My journey was very interesting Looking forward to have the same great experience And hopefully the swiming pool will be in good service

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1Thank theoleonne01
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear theoleonne01, Thank you for the great review. We are pleased to hear that you enjoyed our balcony equipped suites and great service. We hope you welcome you back in the future. Warm regards, Heidi Webster General Manager Cartier Place Suite Hotel

Ottawa
Reviewed 5 December 2016

Too bad they don't have the App where you can voice concerns in real time instead of writing a review after. In general I really like this hotel, we stay there every year in December. However , I had a few issues this time. first I was not able to connect to the internet in the evening, tried forever. neither...

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Thank OttawaGina

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here." ... more   less 

Additional Information about Cartier Place Suite Hotel

Address: 180 Cooper St, Ottawa, Ontario K2P 2L5, Canada
Region: Canada > Ontario > Ottawa
Price Range: $139 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cartier Place Suite Hotel 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Cartier Place Hotel Ottawa
Cartier Place Suite Ottawa
Hotel Cartier Place Suite
Hotel Style:
#22 Family Hotel in Ottawa
#22 Romantic Hotel in Ottawa
#29 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Cartier Place Suite Hotel staff and other travellers.
5 questions
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Lagos, Nigeria
over a year ago

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Questions? Get answers from Cartier Place Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Improve the jacuzzi”
 of 5 bubbles theoleonne01, 5 Dec 2016 | Read review
“watch for christmasparties downstairs.the music can shake the room if you are on the first floor above”
 of 5 bubbles OttawaGina, 4 Dec 2016 | Read review
“Not much difference as you are in a side street with no views. But the hotel was quiet.”
 of 5 bubbles mrraslton, 30 Nov 2016 | Read review
“Ask for floor with upgraded Wi-Fi”
 of 5 bubbles NewfHalifax, 27 Nov 2016 | Read review
“Both sides of the hotel have rooms that face other apartment buildings.”
 of 5 bubbles BusterGuelph, 15 Nov 2016 | Read review
5 of 5