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Extended Stay Canada - Ottawa

ExtendedStayUSD 152*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 167*
USD 152*
USD 167*
USD 152*
USD 160*
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Extended Stay Canada - Ottawa
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598 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Montreal, Canada
Reviewed 20 September 2015

We stayed there for a weekend. This hotel is more like one star: first surprise, only one elevator of the existing two is working and is slow. Lineups were forming in the lobby for guests to go up and it only takes 5-6 people each time. Surprise no 2: the bed sheets looked like they were not changed and someone...

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Helpful?
1Thank dan s
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

I appreciate you bringing your experience to our attention. It upsets me to hear that your room was not cleaned to standard when you arrived. I am sorry for your experience. These comments will be shared with our staff in the hopes that your experience is not repeated. Also, our elevators are currently being serviced to avoid future situations like...

Toronto, Canada
Reviewed 17 September 2015

We stayed the last week in August at the Extended Stay Hotel -- Ottawa and were pleasantly surprised at how comfortable it was, and how convenient to everything in downtown Ottawa and the Rideau Canal. The rooms are very large with a pull-out couch and big lounge chair in the living room plus a door that one can actually open...

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Helpful?
Thank marilyn w
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

I appreciate you taking the time to write such a generous review. I'm thrilled that you enjoyed our spacious rooms as well as our friendly and accommodating customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Oshawa, Canada
Reviewed 13 September 2015

Extended Stay on Cooper street in Ottawa is a great place to stay! The rooms are clean and fresh. The bed was very comfortable! The rooms appeared to have been refurbished recently. We were with a group of people and everyone was satisfied with their rooms.....no complaints....which is unusual in a large group! Each room has a small kitchenette with...

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Helpful?
Thank Tain
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you had a pleasant stay. I’m glad you enjoyed our comfortable rooms as well as our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Dartmouth, Canada
Reviewed 27 August 2015

This hotel (more like an apartment) is great value. It is centrally located and close to everything (only 1-2 blocks from the canal and Velgo bike station, 10 minute walk to Parliament and the market etc). Has balcony with sliding door which is a nice feature. Has a fridge/stove which was great for bringing back a few things from the...

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Helpful?
Thank elight09
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed our spacious rooms as well as our convenient location. I’m thrilled that you found our hotel to be a great value! Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Brampton, Canada
Reviewed 22 August 2015

great service, clean, good location, comfortable beds, had a kitchen home away from home walking distance to center city, great restaurants, no pool but a gym new equipment, overall there should be more Stay Extended Hotels

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Helpful?
Thank Nickolas S
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for sharing your experience with us. I'm thrilled that you enjoyed our accommodations as well as our convenient location. I truly appreciate your kind comments regarding our staff. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Kingston, Canada
Reviewed 13 August 2015 via mobile

A friend and I went through Hotwire and received a room for Extended Stay Ottawa. Neither of us had heard of this hotel before but after looking it up, realized the location was prime! We checked in late in the evening and reception was very friendly, getting us checked in quickly. She informed us that our parking options included their...

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Helpful?
Thank Natalie R
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for...

Collingwood, Canada
Reviewed 12 August 2015

I stayed for one night at this hotel. The front desk staff were friendly and allowed me to check in early (11:30am). Room is a suite with a separate living room and full kitchen. It is conveniently located and you can walk to all tourist sites. Sadly the air conditioner was very loud and that was a slight downfall. Also,...

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Helpful?
Thank JSS372
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know about the maintenance issues you experienced. We are sorry for this issue, but are happy to read you had a pleasant stay overall. I truly appreciate your comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look...

Toronto, Canada
Reviewed 12 August 2015

Booked this place last minute since the whole of downtown Ottawa were booked during the Civic Weekend. Location - Right behind city hall - Close to many bars and restaurants - walking distance to parliament Parking - Free parking on the street during weekend (it can get super busy) - Hotel does have its own parking lot for a fees...

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Helpful?
Thank Steven2000
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies that your experience was not to your expectations. I discussed your comments with the team, and we are making sure that we are carefully inspecting rooms as well as working on ways to improve our breakfast. I am grateful for the feedback you provided...

Toronto
Reviewed 4 August 2015

The room was very spacious and clean with a complete kitchenette. You can save money if you like to cook! Beds were very comfortable. Location was within walking distance to many attractions-Parliament Hill, Bayward Market, Supreme Court, etc. Several good restaurants down the street on Elgin. Breakfast was included and was quite good-cereal, waffles, toast, coffee and fruit.

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Helpful?
Thank LuiToronto
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our fully equipped kitchens, spacious rooms and convenient location. I’m thrilled that you found our hotel to be a good value! Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

welland
Reviewed 3 August 2015

We are a family of 6 - booked online called ahead to let them know we were indeed a family of 6 - two adults two teenagers two young children. I confirmed that we were in the suite suited for 6 as indicated on the website. We arrived they were out of parking - so they gave us the option...

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Helpful?
Thank nikki9doors66
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review

I appreciate you bringing your experience to our attention. I am encouraged to read your remarks about our friendly service and clean suite; however, I am very sorry that you found the suite not suitably equipped. Your comments were reviewed by the staff, and we will remind our team to follow up on requests such as yours to make sure...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Cash is no longer accepted. Parking Fees: Overnight $16 plus taxes Monthly $200 plus taxes ... more   less 

Additional Information about Extended Stay Canada - Ottawa

Address: 141 Cooper St, Ottawa, Ontario K2P 0E8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Region: Canada > Ontario > Ottawa
Price Range: $139 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Extended Stay Canada - Ottawa 3*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Extended Stay, Travelocity, Hotwire, Priceline, Cheap Tickets, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Extended Stay Canada - Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Ottawa
Ottawa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay Canada - Ottawa staff and other travellers.
8 questions
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Questions? Get answers from Extended Stay Canada - Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North-facing rooms should be quieter and will have a better view on upper floors.”
MelOshawa, 26 May 2017 | Read review
“If you are on a budget and want a small kitchen and don't mind a Hostel kind of place, this is for you.”
142all, 23 May 2017 | Read review
“Top floor was good”
J158BBelenak, 22 May 2017 | Read review
“Good downtown location”
52carriel, 2 May 2017 | Read review
“Higher rooms have an excellent view”
robcambr, 24 Apr 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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