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Albert at Bay Suite Hotel

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#2 of 66 Hotels in Ottawa
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2,133 Reviews from our TripAdvisor Community

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Showing 1,994: English reviews
Vancouver, B.C.
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here on three different occasions in October. Each time, my suite was roomy, comfortable and exceptionally clean. Having a fully stocked kitchen was a real plus. The gym and guest laundry were spotless. Great location-all of downtown is easily walkable. Many restaurants nearby. The best aspect of this hotel? The wonderful, capable, welcoming staff - front desk, cleaners, all.... More 

Helpful?
Thank bizzyone
St Jacobs
1 review
Reviewed 3 days ago NEW

A couple of housekeeping issues but overall a very good experience. Housekeeping missed a beer cap under the edge of the couch which makes one wonder about the thoroughness of the cleaning, the shower stall door did not seal so it caused a small puddle on the floor each time, an odor in the room (not strong, assumed it was... More 

Review collected in partnership with this hotel

Helpful?
Thank 459dales
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear 459dales, Thank you for choosing our hotel. We are grateful that you took the time to share your experience online. Thank you for the kind words. We take great pride in offering superior customer service and spotlessly clean suites. We are sorry that you found beer cap under the couch and the shower door did not seal properly. I... More 

Toronto, ON
Level Contributor
185 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 days ago NEW

We had a family getaway at this hotel and we were quite impressed. It was very family friendly and the suites were very spacious. The rooms were clean, updated, and comfortable. They even offer mini cribs so you don't need to travel with an infant bed. We initially had an issue with a leaking tap but the hotel was very... More 

Helpful?
Thank travelbug0909
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear travelbug0909, Thank you for choosing the Albert at Bay Suite Hotel. We appreciate you taking the time to write a review. Thank you for the kind words about our suites and excellent service. Our staff work hard to ensure our guests enjoy their time in Ottawa. We look forward to your next stay with us. With warm regards, Amanda... More 

Montreal, Canada
1 review
Reviewed 6 days ago NEW

Stayed here for five nights. Location is great (within walking distance to great restaurants and where I needed to be during the day.) Suite is large and comfortable, includes a kitchen so you can prepare your own meals.

Review collected in partnership with this hotel

Helpful?
Thank elisabeth999999
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Elisabeth999999, Thank you for choosing the Albert at Bay Suite Hotel. We are delighted that you found the suite large and comfortable for a five day stay. Thank you for taking the time to share your experience with Trip Advisor. We look forward to seeing you again soon! With warm regards, Amanda Craig Albert at Bay Suite Hotel More 

Bathurst
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

Fantastic hotel with amazing suites. Spacious suite settings made evening work or socializing with colleagues was so much more pleasant. Nobody needed to use your bed for a chair. Just close enough to Gatineau so you can enjoy a brisk walk to and from work but dress for it if you winter travel. That bridge can see a healthy breeze... More 

Review collected in partnership with this hotel

Helpful?
Thank Trudy L
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Trudy L, Thank you for choosing the Albert at Bay Suite Hotel. We are thrilled that you had a pleasant stay with us. Thank you for the kind words about our spacious suites and prime location. We appreciate you taking the time to submit your review on Trip Advisor. We look forward to seeing you on your next trip... More 

Ontario
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

We recently stayed here again. Just like the previous time, we were very happy with our room. Large. Comfortable. Clean. I love the pillows! Convenient location. Great choice of on demand movies. No complaints.

Helpful?
Thank floppymeister
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Floppymeister, Thank you for choosing the Albert at Bay Suite Hotel. We are delighted that you came to stay with us again. Thank you for your patronage and for the kind words about our suites, location, comfortable pillows and choice of on demand movies. Your thorough review provides great tips for future travelers. We look forward to seeing you... More 

Chicago, Illinois
Level Contributor
356 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed 1 week ago

Great value for a hotel that is in the heart of Ottawa - very close to Parliament Hill. The suites are like apartments and we had a small, but nice balcony that overlooked the parking lot and the back of a few buildings behind us. Staff was a little clueless at times, but their attitudes were fine. We had a... More 

Helpful?
Thank toadsoup
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Toadsoup, Thank you for choosing our hotel. We appreciate you taking the time to share your experience online. Thank you for the kind words about our value, location and apartment-like suites. We are sorry about the false alarm that occurred during your stay. Each month, our staff participate in a fire drill to ensure that we react appropriately when... More 

Toronto
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

I've stayed here years ago, but this was disappointing. I open the door into pitch black, and I can't find a light switch anywhere. I had to take out my phone and use it as a flashlight to find a light. Then I discover that the light closest to the front door has a burned out bulb. I left a... More 

Helpful?
Thank kelly c
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Kelly C, Thank you for choosing our hotel. We take great pride in offering spotlessly clean and well-maintained suites and superior customer service. Your concerns are not common amongst our guests and we would like an opportunity to learn more from you about this experience. At your leisure, can you please contact me at 613-238-8858 or amanda@albertatbay.com? We hope... More 

London
2 reviews
Reviewed 1 week ago

Good location within walking distance of downtown. Great value: huge apartment-sized suite, fully equipped kitchen, comfortable bedding with great pillow selection, very clean. The attached convenience store is a bonus feature.

Review collected in partnership with this hotel

Helpful?
Thank Donna T
Guelph
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We recently stay at the Albert at bay suite hotel for a short visit (unfortunately) to Ottawa! We wish we could have stayed longer ad we felt just like home away from home! Super convenient, extra clean and comfortable beds!

Review collected in partnership with this hotel

Helpful?
1 Thank nancyv232
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Nancyv232, Thank you for choosing the Albert at Bay Suite Hotel. We are delighted that you enjoyed your short stay with us. We too, wish you could stay longer. Thank you for the review and mentioning our super clean suites and comfortabale beds. We hope you can stay with us a little longer the next time you visit Ottawa.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
All-Suite Hotel located 1 block from shopping & business area. ... more   less 

Additional Information about Albert at Bay Suite Hotel

Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Region: Canada > Ontario > Ottawa
Price Range: $136 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albert at Bay Suite Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite
Hotel Style:
#1 Romantic Hotel in Ottawa
#1 Business Hotel in Ottawa
#1 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Albert at Bay Suite Hotel staff and other travellers.
22 questions
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Questions? Get answers from Albert at Bay Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the balcony rooms.”
 of 5 bubbles toadsoup, 27 Nov 2016 | Read review
“great size”
 of 5 bubbles 20erinp, 21 Nov 2016 | Read review
“book your airfare first with expedia and cross your fingers to get this hotel at a great rate!”
 of 5 bubbles Ohokannoak, 14 Nov 2016 | Read review
“If staying on the weekend on street parking in front of the hotel is free”
 of 5 bubbles McSmith978, 14 Nov 2016 | Read review
“A high floor is usually quieter.”
 of 5 bubbles kocherwolfie, 3 Nov 2016 | Read review
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