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BEST WESTERN PLUS Ottawa City Centre

PricelineUSD 100*
View Deal
#34 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 143*
USD 100*
Great Deal
USD 106*
USD 106*
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BEST WESTERN PLUS Ottawa City Centre
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500 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Ottawa City Centre
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Showing 469: English reviews
Toronto, Canada
Reviewed 12 August 2016 via mobile

Stayed at this hotel just one night with my son so we could visit universities. Hotel old and needs updating. Lobby very shabby. The front desk staff were friendly but slow to check in. I felt this hotel was very overpriced. Yes rooms were clean but that should be an automatic assumption these days not a reviewable subject.

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Helpful?
Thank MamaRen63
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello MamaRen63. Thank you for choosing to stay with us during your recent visit to Ottawa for some university touring. We agree with your comments regarding the lobby and areas needing updating. We are sampling some updates at this time and we look forward to getting everything in motion to make a better impression when you arrive and are welcomed...

Reviewed 10 August 2016

This hotel is comfortable and clean. The staff are courteous and professional. The location is quite convenient to the Queensway giving it easy access to most of the Ottawa area. Basic shopping is located nearby for those travelling necessities. I didn't have much experience of the amenities, but things like a pool and breakfast/room service seem to be available which...

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Helpful?
1Thank The1True
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello The1True. Thank you for taking the time to share your great review of your visit to the BW Plus Ottawa City Centre. We are so happy that you decided to stay with us. We hope we can see you again in the near future. With best regards, Darren

Oshawa, Canada
Reviewed 7 August 2016 via mobile

Stayed here for 2 nights with my family. The rooms are nice and it looks like they were recently renovated. The bathroom has no fan and the toilet and the shower seem to be outdated or left from the "old hotel", does it make sense? No but... The service is horrible. We went for breakfast bar that had a sign...

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Helpful?
Thank camajax
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello camajax. Thank you for taking the time to review your recent stay at our BW Plus Ottawa City Centre. We really appreciate you sharing some of the details that were lacking during your stay as our goal is to be fully prepared and always delivering an exceptional guest experience. I apologize that we were not able to do that...

Burlington, Canada
Reviewed 6 August 2016 via mobile

We stayed for one night. 3 adults and 3 kids in two rooms. The staff was friendly. I just missed many of the perks that other hotels offer (ex. Little shampoo bottles) I was also surprised to see that there was not a continental breakfast. We will probably stay closer to the downtown core the next time we go to...

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Helpful?
Thank Kari S
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello Kare43Bear. I greatly appreciate you taking the time to review your recent stay at the BW Plus Ottawa City Centre. Your comments regarding our friendly staff are greatly appreciated. As we have updated our guestrooms recently we did switch over to an in the shower squeezable bottle for soap, shampoo and conditioner. We always leave a large bar of...

Fredericton, Canada
Reviewed 2 August 2016

Stayed 4 nights for our daughters soccer tournament. Easy to get back & forth to fields. Is in an older part of town but if you have a vehicle getting around isn't an issue. We didn't use the pool but it was an adequate size to cool off in & nice to have an outdoor pool for a change. We...

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1Thank Beth K
New York City
Reviewed 26 July 2016

This was a fine hotel, though I felt it was expensive for what it is. We had a business king room which was a nice size. Bed was very soft. Personnel were helpful and efficient. A/C was good but loud. Kids using heated pool reported that it was cold. Location was 10 minutes from Parliament and within walking distance of...

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Helpful?
1Thank likestotravel613
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Good day likestotravel613. Thank you for your warm comments regarding your recent stay at the Best Western Plus Ottawa City Centre. Taking the time to respond and communicate any comments such as the cold pool is so helpful to us to ensure the best experience for all of our guests. I apologize if the water was a little cold, it...

Milton, Canada
Reviewed 25 July 2016

Everything about this hotel works. good service. Good restaurant for breakfast. easy parking. Quiet stay near major roads with easy access to all of Ottawa. Unable to find anything wrong with this hotel.

Review collected in partnership with Best Western
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1Thank JimMcC1944
Guelph, Canada
Reviewed 25 July 2016

I selected this BW hotel because it was close to Dow's Lake where I was participating in an event. It was a 25 minute walk to Dow's Lake and was really convenient. The hotel appeared to have been recently renovated/upgraded and was quite clean. The staff were friendly. My room (2xdouble beds) was clean, a good size, and had a...

Review collected in partnership with Best Western
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Thank John L
Toronto, Canada
Reviewed 24 July 2016

Friendly staff- and convenient late night check-in - hotel was just what we need for a budget stay. We were only in for a night - however there was no delay at check-in or check-out which was great. Location in Ottawa's west end was convenient - close to highway and shopping.

Review collected in partnership with Best Western
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Helpful?
1Thank Ren D
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello Ren D. Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa City Centre. We really appreciate you choosing to stay with us and I hope to see you again in the near future. With best regards, Darren

Winchester, Ontario, Canada
Reviewed 14 July 2016

This hotel happened to be close to the church and the reception for a wedding we attended. The room was quite nice with a comfortable bed. The staff were attentive to the other guests, yet seemed distracted. It served our purpose for a quick visit. It seems the rooms have been updated but the smell in the hallways in the...

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Helpful?
1Thank Bill C
BWOttawaCityCentre, General Manager at BEST WESTERN PLUS Ottawa City Centre, responded to this review

Hello Bill C. Thank you for your kind review of your recent stay at the Best Western Plus Ottawa City Centre. Your comments are greatly appreciated to pinpoint some areas of focus for our guests as well as within the hotel hallways. We will be certain to address your comments. We hope to see you again soon when visiting Ottawa....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! ... more   less 

Additional Information about BEST WESTERN PLUS Ottawa City Centre

Address: 1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada (Formerly BEST WESTERN PLUS Macies Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $125 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Ottawa City Centre 3.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Priceline, Orbitz, Best Western, Hotels.com, HotelsforEveryone, TripOnline SA and HotelQuickly so you can book your BEST WESTERN PLUS Ottawa City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#7 Green Hotel in Ottawa
#18 Family Hotel in Ottawa
#24 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Ottawa City Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Ottawa City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel.”
CanuckW0rldTraveller, 21 Mar 2017 | Read review
“If you ask for a single queen bed you get the smallest room in the hotel”
20140219, 6 Mar 2017 | Read review
“Back rooms are closer to parking.”
gdl_8, 2 Mar 2017 | Read review
“Apparently the new renovated suites are the best!”
Traveler19912017, 25 Feb 2017 | Read review
“We had a room on the ground floor and it was very quiet”
drountree, 3 Jan 2017 | Read review
5 of 5
Priceline
USD 100* /night
View Deal
Booking.comUSD 106
Orbitz.comUSD 106
HotelQuicklyUSD 143
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Prices are for 1 room, 2 adults
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