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Best Western Plus Ottawa Downtown Suites

1.1 km from Ottawa centre
  • Free Wifi
  • Fitness centre
  • Spa
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377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada
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1,344 Reviews from our TripAdvisor Community

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Showing 1,135: English reviews
Vancouver, Canada
Reviewed 2 days ago NEW

I'm in Ottawa a number of times per year for meetings and always stay here...Room is lovely and I particularly like the 'Pillow Menu' and I always order the "Unforgettable" and get a good night's sleep with a firm pillow...just like home. Staff are very friendly and helpful!

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Helpful?
Thank patriceeileenpratt
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear patriceeileenpratt, Thank you very much for staying with us and for sharing your review. We always appreciate what our guests have to say. We are thrilled that you enjoy our pillow menu! We look forward to welcoming you back on your next stay! Regards, Andrew Busing Front Office Manager

London
Reviewed 4 days ago NEW

We were in Ottawa in February for the Davis Cup tennis. It coincided with the Winterlude, which came as a pleasant surprise to us. This hotel was selected as we could walk to the TD Place arena to get to the tennis. It turned out to be very close to the eateries on Elgin Street and wasn't far from the...

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Helpful?
Thank LondonClaireW
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear LondonClaireW, We are so pleased to hear that you enjoyed your stay with us. Thank you for taking the time to share a review on Trip Advisor. Hopefully you had a great time at TD Place watching the Davis Cup Tennis. What a unique event for our City! We're sorry about your bed but happy to hear that you...

Winnipeg, Canada
Reviewed 5 days ago NEW

This facility was well located for the areas of Ottawa I was visiting. This is the only BW hotel in the downtown area, and if you have read my reviews before, I am very partial to BW locations as my first choice, if available. My room was very clean and comfortable, cleaning staff were friendly and efficient. All the front...

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Helpful?
Thank PapaHow
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear PapaHow, Thank you very much for taking the time to share a review on Trip Advisor and for choosing to stay with us. We very much appreciate your feed back and your loyalty to the Best Western Brand. It's fantastic to hear that you enjoy our Best Western family of hotels. Thank you for recognizing the efforts of our...

Calgary, Canada
Reviewed 1 week ago NEW

Overall the hotel was acceptable. Clean room and nice bedding- which are my baseline! However, hot water was not available in the morning...and from the buzz at breakfast it was a problem all over the hotel. so...if you're the early rise, you have the best chance of a warm shower...otherwise be prepared to shiver.

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Helpful?
Thank Robyn B
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Robyn B, Thank you very much for taking the time to share your review on Trip Advisor. We appreciate hearing your feedback. We're happy to hear that you enjoyed your room and the bed but sorry to hear that your showers were not so enjoyable. Rest assured cold showers are not common place in our hotel. Hopefully your next...

Toronto, Canada
Reviewed 1 week ago NEW

Standard room, decent breakfast, no problems, good housekeeping., Very close to many attractions such as Nature Museum, and within walking distance of TD Place/Landsdowne Park and Parliament Hill. Great location to experience Winterlude and Ottawa night life from.

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Helpful?
Thank tennisfan671
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear tennisfan671, We appreciate you taking the time to share a review on Trip Advisor. We are happy to hear that you enjoyed your time at the hotel and in Ottawa. It sounds like you might have taken in some of the Davis Cup Action at TD Place! We appreciate your feed back and look forward to welcoming you back....

Reviewed 1 week ago

Wife and I attended Ottawa to skate the Rideau. Hotel is located well within walking distance to restaurants, the Rideau and highway access. Great location. The staff was wonderful and extremely friendly. Hotel was clean and has convenience of a small kitchen amenities within each room. Obviously I'm very happy with our experience and I'm sure you will too.

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Helpful?
Thank DebraDarryl D
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear DebraDarryl D, We are so pleased that you were able to visit Ottawa and be our guest at our Best Western Plus Ottawa Downtown Suites. Hopefully ice conditions on the canal were favourable! We are trilled that you enjoyed your stay and found our staff to be wonderful and friendly. Our staff are all very involved in the reviews...

ottawa, ontario
Reviewed 2 weeks ago

Once again I had the pleasure of staying at the BW Plus Ottawa downtown suites. It's always my favourite for family accommodations at Christmastime. Rooms are spacious and beautiful. It's more like an apartment to me. Breakfast is always wonderful. Nice assortment of everything. You cannot go wrong with this hotel. Good value for the price. Excellent location. Only drawback...

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Helpful?
Thank snowbirdy2
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear snowbirdy2, We are so glad that you were able to return to us! We loving knowing that our guests return to us time and again. We are thrilled that you and your family were able to enjoy the holidays and we could be your home away from home. We hope to see you again soon. We appreciate your review....

Athens, Greece
Reviewed 2 weeks ago

Decent clean room, very comfortable mattress. Good and plentiful breakfast buffet included. Parking was extra though, didn't mind so much because we had a great deal and the location was close to everything.

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Helpful?
Thank svobos
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear svobos, Thank you very much for taking the time to share your review on Trip Advisor! We are thrilled to hear that you enjoyed your room and breakfast. We look forward to welcoming you back on your next visit. Regards, Andrew Busing Front Office Manager

Toronto, Canada
Reviewed 2 weeks ago

I have never been treated better at any hotel. It is a short walk to anywhere downtown including the Parliament buildings. There is a great variety of restaurants and sources of entertainment. The staff are truly phenomenal and I mean all of them.

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Helpful?
Thank Chuck_Noris54
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Chuck_Noris54, Wow! Thank you very much for your review. Our team is absolutely thrilled that you enjoyed your stay with us. We always appreciate hearing feedback from our guests. We look forward to welcoming you back! Regards, Andrew Busing Front Office Manager.

Niagara Falls, Canada
Reviewed 3 weeks ago

We had about 40 family members staying here for a Family Wedding over the January 27th 2017 weekend. The front desk could not have been more friendly and helpful. Rooms were new and very clean. Nice little kitchen area with a fridge, microwave and Kurig coffee maker, REAL coffee mugs and real stainless steel utensils. The Complementary breakfast was wonderful...

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Helpful?
Thank Chattycat1959
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Chattycat1959, We are thrilled to hear that you and your family enjoyed your time with us at the Best Western Plus Ottawa Downtown Suites. Thank you very much for taking the time to tell us about your experience. We always enjoy hearing from our guests. It's great to hear that you enjoyed your breakfast and our staff were efficient...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: $140 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Best Western, Travelocity and Priceline so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is located in a primarily residential area and I feel that all rooms would be acceptable.”
 of 5 bubbles PapaHow, 15 Feb 2017 | Read review
“good views not available”
 of 5 bubbles tennisfan671, 13 Feb 2017 | Read review
“small kitchenette within rooms”
 of 5 bubbles debradarryld, 10 Feb 2017 | Read review
“South side”
 of 5 bubbles Chuck_Noris54, 2 Feb 2017 | Read review
“Can upgrade to a Suite for I believe $ 20 extra, which several of our family did !!”
 of 5 bubbles Chattycat1959, 30 Jan 2017 | Read review
5 of 5