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Holiday Inn Express & Suites Ottawa West - Nepean

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Traveller (52)
Room & Suite (75)
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Overview
  • Excellent50%
  • Very good38%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“pancake maker”(5 reviews)
“hi express”(3 reviews)
“main road”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Ottawa West - Nepean
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Hotel deals
Offers from Holiday Inn Express & Suites Ottawa West - Nepean
Special Offer: Book Direct and Save
Hotel deals
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Reviews (289)
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132
105
18
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11
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132
105
18
9
11
Show reviews that mention
All reviewspancake makerhi expressmain roadroom was cleanupgraded to a suitefree breakfasthot tubmin drivecheck in was quick and easyhot itemsyogurtenjoyed our staythe general managerhousekeeping stafflate at nightvery nice hotelthree nights
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1 - 5 of 275 reviews
Reviewed 3 days ago via mobile

Stayed overnight on a trip to Ottawa to visit relatives. Hotel was nicely located, lots of parking and very clean. Room was large and well appointed. My only complaint was that it did not have a mini fridge. Breakfast was good.More

Thank T-Lockyer
Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 2 days ago

Dear T-Lockyer, thank you very much for your review & we are happy to hear that you recently enjoyed our location, hot buffet breakfast & found the hotel very clean! All our guest suites have fridges & microwaves and guests may request a fridge or...More

Hotel's Favourite
Reviewed 1 July 2018

Spent 5 days here for business. Great location with easy access to the highway. Lots of businesses close by including a Loblaws next door and LCBO just down the street. Great staff! Nice pool, will return when back to OttawaMore

Thank Darryl C
Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 3 July 2018

Hi Darryl C., thank you very much for your stay & the great review! We are really pleased to hear that you enjoyed our location & will be back next time you're in Ottawa. All the best & we look forward to hosting you again...More

Reviewed 3 weeks ago

My husband and I stayed for 2 nights, over the Canada Day long weekend. We felt so welcome upon our late but speedy check in. The room and hotel itself are extremely clean and well organized. The next morning, (being Canada Day) the front desk...More

Thank Alvaro H
Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 3 weeks ago

Dear Alvaro H, thank you for taking the time to review our hotel during your stay over the July 1st long weekend. We are very happy to hear that you had a quick check-in & you found our hotel clean and offered lots of options...More

Reviewed 3 weeks ago via mobile

Hotel was nice, clean rooms and bed was comfortable. Had ample parking, close to grocery store, beer store. We stayed here when attending a big event Short travel into downtown Ottawa as well to the main 400 series highway. Would stay again

Thank Peter R
Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 3 weeks ago

Dear Peter R., thank you very much for writing this positive review & we do have a great location! We hope to see you again. All the best,

Reviewed 3 weeks ago via mobile

We stayed here enroute from Michigan to Mont Tremblant, Quebec and found this Holiday Inn Express to be clean, comfortable and conveniently located for our trip. Staff was friendly, helpful and professional. There are several restaurants nearby. Breakfast, included in our room rate, consisted of...More

Thank tylerarb
Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 3 weeks ago

Dear tylerarb, thank you very much for writing a review on TripAdvisor! We are very happy to hear that you enjoyed our location & found our hotel to be clean & comfortable & our staff friendly, helpful & professional. Thank you for your stay &...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 115 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Ottawa
#13 Romantic Hotel in Ottawa
#17 Business Hotel in Ottawa
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Ottawa
#13 Romantic Hotel in Ottawa
#17 Business Hotel in Ottawa
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (75)
Dining (9)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
occams-razor
25 November 2017|
AnswerShow all 4 answers
Response from Diana P | Property representative |
The hotel is not within walking distance to downtown, however if you walk 6 minutes to the Scotiabank on Robertson Road and take the # 97 bus downtown to Mackenzie King 1A, it is then an 11 minute walk to the Rideau Centre... More
0
Votes
Timothy A
18 August 2016|
Answer
Response from Gutch2 | Reviewed this property |
If my memory is correct I believe it starts at 6 a.m. Perhaps check the hotel website for a better answer.
0
Votes
Room Tips
"Stayed in room 203"
Kagcan
2 million years ago
Read review
"I was on 6th. Room was very nice"
444carmelan
2 million years ago
Read review
"upper floors away from the highway"
travel4love
2 million years ago
Read review
"The suites are very nice"
NavanRob
2 million years ago
Read review
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