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All reviews pancake maker hi express main road jacuzzi suite room was clean free breakfast hot tub lots of parking yogurt recommend this hotel check in was quick and easy the general manager hot items minute drive late at night housekeeping staff will stay there again
all hockey teams beware this hotel is a nightmare! They make you sign a waiver 2 days before!! They split our team on 4 different floors then get mad at adults and children for wondering the halls. Very bad management planning as we could of...More
Date of stay: November 2018
Response from DianaP4508, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 15 December 2018
we are sorry to hear that you did not enjoy your stay with us. Please allow me to explain that we cannot put all the teams on one floor because of the design of the hotel. Each floor is designed with the same...More
My wife and I were looking for a nice inexpensive and convenient hotel located not too far from Scotia Bank Place and the factory outlets and we found it. Located less then 10 minutes from the rink and stores this relatively new hotel is perfect...More
Date of stay: December 2018
Thank Marc T
Response from DianaP4508, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 7 December 2018
Dear Marc T.,
thank you very much for taking the time to complete a guest review on Trip Advisor. Our hotel is very close to not only the Canadian Tire Centre & Tanger Outlets but also Bayshore Shopping Centre.
We are very pleased to hear...More
Stayed here on family vacation for 1 night going to watch an Ottawa Senators game. The hotel was beautiful and clean, a 30 minute drive to the sights downtown and a shorter commute to the Canadian Tire Centre where the Ottawa Senators play. 6 floors...More
Date of stay: November 2018
1 Thank ontariomom870
Response from DianaP4508, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 8 November 2018
thank you for your great & very thorough review! We are so happy to hear you enjoyed your stay & found the hotel clean & yes we do have lots of parking!
I apologize that you were disturbed by the staff in the...More
Came here during the Labour Day weekend. It was packed. I had a lot of meetings and told them I could not check in until almost midnight so don't give my room away. They didn't. The front desk staff were very helpful and understanding. The...More
Date of stay: September 2018
1 Thank Kamiizumi
Response from DianaP4508, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 10 September 2018
thank you very much for your review & we are pleased to hear you enjoyed your time with us over the Labour Day weekend! Happy to hear you liked our beds & found our staff very helpful. We will look into your feedback...More
A short overnight stay to attend a funeral. Room clean and comfortable. Easy access and parking good. Comfortable bed and room was very quiet and well lit. Friendly staff and a very good breakfast. Appreciate recycle efforts. Suggest a nite light for bathroom. Only negative...More
Date of stay: August 2018
Thank Brian B
Response from Diana P, General Manager at Holiday Inn Express & Suites Ottawa West - NepeanResponded 8 September 2018
Dear Brian B.,
thank you very much for taking the time to write a review about the Holiday Inn Express Ottawa West. We are happy to hear you found our guest rooms clean & enjoyed our complimentary hot buffet breakfast. We appreciate your suggestion of...More
Our rates include FREE ‘Smart Start Breakfast Bar’ including hot & cold items, served in the great room off the lobby. Included in the rate is FREE wireless internet access throughout the hotel, as well as ample …MoreFREE parking. Our well-appointed guest rooms are spacious and luxurious, featuring beds with the ‘SimplySmart® Bedding Collection*, 37” LCD Flat Screen TVs, coffee machines, and our beautiful SimplySmart® guest bathrooms*. The HOLIDAY INN EXPRESS & SUITES – OTTAWA WEST NEPEAN also offers:- Indoor Heated Pool - State-of-the-art Fitness Facility- Business Centre with Free Internet Access- Meeting and Conference Rooms to accommodate up to 100 people.- Great Room available 24 Hours a day, offering Coffee & Tea. Less
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