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All reviewstim hortonsfront desksectional sofapenthouse suitegas stationnice patiopool and saunaeighth floorgrand pianorestaurant attached to the hotelextra spacethe living room areastay there againhighly recommend this hotelawesome servicewireless internethot tub
My wife and I stayed here for 2 nights in November. We were in town for a party and this hotel was close to the venue. I had reserved a king suite on-line a couple months in advance. It is right off the QEW/403 on...More
I was here a year ago and after the poor customer service said I wouldn't be back. The manager at the hotel convinced me to give this hotel another try and I'm glad we did. The front staff was very professional and efficient. The room...More
We stayed at this hotel to be close to relatives resident nearby, stayed a total of three nights, room was clean, with a microwave and rather small fridge. Conveniently placed, Was Tim Horton branch immediately next to hotel and a petrol pump in front.
Response from DOS135, Director of Sales at Quality SuitesResponded 15 September 2015
Dear Valued Guest,
Thank you for taking the time to write a review of our property. We greatly value all guest feedback and will be sure to share your positive comments with Dianne. We are also glad you got to enjoy the Tim Horton's next...More
Awful, awful, awful!!!
Smell was off when we entered the lobby. Doors to the rooms looked like they were covered with a sticky contact paper. Carpet in the room smelled heavily of deodorizing spray. The room, was dark, with plastic looking furniture. We turned around,...More
The good: The room was very clean and quiet.
The bad: We reserved a king suite with a whirlpool tub. We were not given this. The front desk staff shrugged and said they had double booked it. They said it was our fault for booking...More
Response from DOS135, Director of Sales at Quality SuitesResponded 17 August 2015
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are very disappointed to hear your stay was not to your satisfaction and we sincerely apologize. We will be looking into your concerns in order...More
Unfortunately, we do not have an outdoor spa tub. The indoor spa tub has the same hours as the pool. They are open from 7am - 10pm. Also, breakfast is not included in the rate, but we do have an on-site... More
Unfortunately, we do not have an outdoor spa tub. The indoor spa tub has the same hours as the pool. They are open from 7am - 10pm. Also, breakfast is not included in the rate, but we do have an on-site restaurant and a 24Hr Tim Horton's