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    Best Western Colonel Butler Inn

    278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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    Best prices for your stay
    07/08/2017 08/08/2017
    USD 212*
    USD 212*
    USD 211*
    Traveller (36)
    Room & Suite (26)
    Dining (3)
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    Overview
    • Excellent55%
    • Very good33%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Colonel Butler Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    7 Aug.8 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (508)
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    1 - 5 of 494 reviews

    Reviewed 3 days ago via mobile

    This is an older property with some updates. It is well maintained. Beds are great and there is a small fridge in the cabinet. The wifi is good and there are many choices for breakfast (mostly carbs). The breakfast room is small and not adequate...More

    Thank Polkadot72
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded yesterday

    Thank you for taking the time to share the experience of your visit Polkadot72. I appreciate your kind words about our team and the hotel in general. The breakfast room can be busy depending on what time you joined us, however I'm pleased to see...More

    Hotel's Favourite
    Reviewed 19 April 2017 via mobile

    Trip Advisor Review for: Colonel Butler Inn, Niagara-on-the-Lake April 17-19, 2017 I can't say enough good things about this hotel. The check in was effortless and friendly. Even greeted with cookies. This small Best Western ( two stories) is clean, pretty and quiet. The room...More

    Thank Paul M
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 23 April 2017

    Hello Paul M, thank you so much for taking the time to write such a lovely and detailed review! It's great to see how much guests appreciate the little things such as tea selection, coffee machines, full length mirrors and our recently upgraded wifi. Niagara-on-the-Lake...More

    Reviewed 5 days ago

    Always a pleasure to stay at this hotel. Great value for your money. Walking distance to the main street. Staff helpful and friendly. Hotel clean with newly upgraded flooring. Hotel adjacent to a restaurant with great pizza and wings. Looking forward to a return visit.More

    Review collected in partnership with Best Western
    Thank Maxine H
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded yesterday

    Hello Maxine H, thank you for the review and your kind words about our team & property. In addition to the updated hallways and stairwells, we have also just completed upgrades to our breakfast room, with more planned. I'm glad to see that you enjoyed...More

    Reviewed 6 days ago

    Wonderful inn-style intimate hotel. Warm, welcoming friendly staff; superb room and service. Good location within easy walking distance of historical district of Niagara-on-the Lake. Very good complimentary breakfast and adjacent restaurant Butlers quite good as wellMore

    Review collected in partnership with Best Western
    Thank 74lorif
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 5 days ago

    Hello 74lorif, thank you for taking the time to share you experiences with us on Trip Advisor. I'm so happy to see that we exceeded your expectations throughout your stay! Our location makes us a popular choice as guests can be close to everything without...More

    Reviewed 1 week ago via mobile

    It's been a year and we're back to NOTL. The BW is still perfect. Lovely room. People are helpful. Best breakfast at any chain I've been too. You won't go hungry. The location is perfect too. Definitely a place to stay when here.More

    Thank Mrscye
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 1 week ago

    We love hearing from our repeat guests, so thank you for taking the time to leave a review Mrscye. Since you were with us last year we have renovated our breakfast room, and repaved the parking lot with more updates & upgrades planned. I appreciate...More

    Hilton Garden Inn Niagara-on-the-Lake
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 112 - USD 282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Niagara-on-the-Lake
    • #7 Family Hotel in Niagara-on-the-Lake
    • #8 Business Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Best Western, Priceline, Hotels.com, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Colonel Butler Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • Best Western Colonel Butler Hotel Niagara-On-The-Lake ,
    • Best Western Niagara-On-The-Lake ,
    • Niagara-On-The-Lake Best Western
    Add Photo Photos
    Traveller (36)
    Room & Suite (26)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (18)
    Bathroom (4)
    Business Centre & Event Rooms (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mimipease
    19 May 2017|
    Answer
    Response from Kyle B | Property representative |
    Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
    0
    Votes
    Ashlynn P
    24 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. I think they should accommodate you. Have fun !
    0
    Votes
    normnchris2016
    17 January 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. Contact management
    0
    Votes
    Room Tips
    "Big rooms. We were on the first floor and it really wasn't too noisey."
    Read review
    "Upstairs rooms seem to be quieter."
    Read review
    "We had a top floor room at the back which was good and quiet - all the rooms looked OK to be honest."
    Read review
    "Needs updating Definitely not a 3 star"
    Read review
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