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The Charles Hotel

209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (147)
Dining (45)
Room & Suite (45)
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09/04/2017 10/04/2017
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    Overview

    • Excellent67%
    • Very good18%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “safari room” (18 reviews)
    “newark room” (17 reviews)
    “hob nob” (27 reviews)
    Free Wifi
    Free Parking
    Restaurant
    Bar/Lounge
    4 Star Hotel
    All hotel details
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    Rooms
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews safari room newark room hob nob continental breakfast daisy room sunflower room library room private veranda original kitchen brie the main street french press coffee star restaurant first floor glass of wine homemade cookies yogurt charming hotel every staff member wedding anniversary
    Reviewed 2 weeks ago via mobile

    When we made reservations, I indicated our eating style , which is challenging for restaurants. We cannot change our eating as we feel so absolutely wonderful having made this change some two years ago.As you will see later on in this review they were very...More

    Helpful?
    Response from Kyle B, Guest Relations Manager at The Charles Hotel

    Thank you so very much for taking the time and effort to leave such a lovely review Mr. Dyck. Having been built in 1832 the hotel has tremendous charm and ambiance, and I'm pleased to know how much you enjoyed your guest room. Our Chef...More

    Reviewed 4 weeks ago

    Great location. Beautiful old house and rooms. Our room was the original kitchen and had a huge veranda overlooking the park/golf course which would be lovely in the summer time. Very friendly and helpful staff. Great brunch on the sunlit terrace.More

    Helpful?
    Response from Kyle B, Guest Relations Manager at The Charles Hotel

    Hello Michele M, thank you for the lovely review. The Verandah Room is most certainly a guest favourite in any season and you are correct that sitting outside in the private porch is spectacular especially during the early morning or evening. We look forward to...

    Reviewed 12 February 2017

    We enjoyed staying and eating at the St. Charles. The employees were very friendly and help, and the chef's capabilities are spectacular. We were well received, well treated and would definitely stay again.More

    Helpful?
    Response from Kyle B, Guest Relations Manager at The Charles Hotel

    Hello Rick T, thank you for taking the time to share you experiences at the Charles Hotel & HobNob Restaurant. Our team strives to provide the best customer service and our kitchen the best dishes, so I'm very happy to know your visit with us...More

    Reviewed 9 February 2017

    My review regards the in-house restaurant, Hobnob. I have enjoyed this restaurant on several occasions and each time it was delicious. The restaurant itself is fine being in an historic house. The food/chef is the real star. I had my first French press coffee here...More

    Helpful?
    Response from Kyle B, Guest Relations Manager at The Charles Hotel

    French press coffee is one of our signatures which makes the guest experience at HobHob that much more refined. Enjoying our outdoor spaces in the warm months is the perfect way to spend an afternoon or cap off a day in town. The next time...More

    Reviewed 2 February 2017

    The Charles Hotel a.k.a. the Charles Inn is an historic Victorian building on Niagara-on-the-Lake's main street, immediately adjacent to the 9-hole NOTL golf course, said to be the oldest golf course in North America. Rooms, while sometimes on the smaller size, are nicely furnished -...More

    Helpful?
    Response from Kyle B, Guest Relations Manager at The Charles Hotel

    Hello Bill R, I'm so happy to see how much you enjoyed your stay with us at the Charles Hotel! You hit all the marks in your review: our rooms with their warm 1830s charm are comfortably appointed and individually decorated; we boast the award...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (147)
    Dining (45)
    Room & Suite (45)
    Hotel & Grounds (38)
    Nearby
    Nearby Restaurants
    Nina Gelateria & Pastry Shop
    443 reviews
    .54 km away
    Il Gelato di Carlotta
    707 reviews
    .47 km away
    Treadwell
    1,339 reviews
    .33 km away
    Hob Nob Restaurant
    1,043 reviews
    .00 km away
    Nearby Attractions
    Niagara on the Lake Heritage District
    147 reviews
    .12 km away
    Greaves Jams
    67 reviews
    .49 km away
    Royal George Theatre
    84 reviews
    .39 km away
    Edward Spera Art Gallery
    47 reviews
    .25 km away
    Questions & AnswersAsk a question
    j_daise
    Hello! Just wondering if this hotel would be good for a baby (13 months old)? Thanks!
    24 November 2016|
    Answer Show all 5 answers
    Response from VancouverElizabeth | Reviewed this property |
    Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
    1
    Vote
    Room Tips
    "Veranda Room was the old kitchen and overlooks the park. 1st floor so some noise from people coming and going..."
    Michele M, 1 month agoRead review
    "stairs to rooms"
    Bill R, 1 month agoRead review
    "We only dined here -- next time we would love to stay at the hotel too!!"
    Melissa P, 3 months agoRead review
    "Again if staying during a hot summer day may want to get a room with limited exposure to road noise"
    Gary S, 4 months agoRead review
    "Room # 4, the Richardson room was outstanding"
    582colemanr, 4 months agoRead review
    "Higher priced rooms include breakfast, well worth it."
    Mike D, 5 months agoRead review
    "upper level room with a non-screened in room gives unobstructed views of the golf course"
    barbaraayoub, 6 months agoRead review
    "The Safari room is accessed by stairs and shares a large patio on the second floor with another room."
    Ann B, 7 months agoRead review
    "Room #1 on the ground floor, with it's own lanai and view of the garden."
    frogytg41, 7 months agoRead review
    "The Sunflower room, though cozy and chic, is small with no views."
    cgiddle, 8 months agoRead review
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