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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The room was big and clean. The service was great. The swimming pool was nice and warm and the towel service was perfect. The food at the bar was good and the people were very nice. The breakfast was really nice (we had breakfast from...More
My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More
1 Thank paulglover90
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 4 February 2018
Dear paulglover90,
Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More
Pre summer special, overnight stay which was fabulous! 3 course Dinner & Buffet breakfast added on. Great vintage hotel, comfortable delux room, 2 swimming salt water pools indoor & out, hot tub and hot spring pool outside at the spa. A wonderful stay💜More
Thank Foodpassion28
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 2 days ago
Dear Foodpassion28,
Happy Birthday! Thank you for choosing Pillar and Post for your birthday getaway. I am pleased to hear you were able to enjoy all we have to offer and I hope we will become be your regular celebration destination.
Sincerely,
Eileen
Guest Service...More
From the second we stepped into this lovely inn we were greeted on reception by Garrett who was extremely helpful and pleasant. I mentioned that we were going to the theatre that evening and he explained about the free shuttle to and from town which...More
Thank Picklebun
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 2 days ago
Dear Picklebun,
Thank you for your kind review! Garrett is definitely one of our superstar employees and he has been recognized for his helpful and pleasant demeanour. It sounds as though you really enjoyed yourselves, having experienced the spa facilities and treatments during your stay...More
My wife and I discovered this hotel years ago and it is our favourite get away destination in Ontario.
It is a beautiful hotel that offers package deals for two and three day stays. We usually take the get away package two nights with one...More
Thank Pete S
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 days ago
Dear Pete S,
Thank you so much for your review! It's always a pleasure to hear from our loyal guests such as yourself. Our Two Night Escape the City package is a fantastic value and I'm glad you were able to take advantage of that...More
Hi CathyF50,
We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
Hello Nawiwcharuk,
We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
Hello Nawiwcharuk,
We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see you soon!
As the only hotel in Niagara-on-the-Lake with both indoor and outdoor pools, we regularly welcome families to the Pillar and Post and children are welcome to enjoy the pools (age minimum to be there without adult... More
As the only hotel in Niagara-on-the-Lake with both indoor and outdoor pools, we regularly welcome families to the Pillar and Post and children are welcome to enjoy the pools (age minimum to be there without adult supervision). There aren't any specific programs designed just for children, but we do have family friendly rooms and children's menus available. Thank you for asking and we hope to see you soon!
