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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
At first I wasn't sure since it was a little older but it ended up being a really great place for us to just relax, be away from the city and just enjoy a couple of days away. The staff were all very friendly, the...More
Thank Shaneran
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 2 days ago
Dear Shaneran,
Thank you for taking time to provide feedback regarding your recent stay with us. I am so glad you gave our classic, "vintage" hotel a chance for your relaxing getaway. Many of our properties try to maintain some of the character and charm...More
My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More
3 Thank paulglover90
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 4 February 2018
Dear paulglover90,
Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More
The best of both worlds. Fun for the children and supreme relaxation for the parents. Fantastic service and excellent food. Good size and very clean rooms. We booked the two night package which included a wine tasting tour. We will definitely comeback for a couples...More
Thank Beatriz G
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 2 days ago
Dear Beatriz G,
Thank you for your fabulous review! While Pillar and Post is typically thought of as a "couples hotel", we are, as you say, "the best of both worlds" as a family friendly property. I am so glad the kids enjoyed themselves as...More
Our room was beautiful and spacious. We didn't want to leave. Wished we could have stayed a week. We will be back to enjoy the hotel, restaurant and spa facilities. The staff was welcoming and friendly. I cant wait to go back.
Thank lolomar2015
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 days ago
Dear lolmar2015,
Thank you for your awesome review! Our staff don't want to see awesome guests such as yourself leave either! I look forward to welcoming you back to our beautiful property!
Sincerely,
Eileen
Guest Service Manager
My husband and I took our adult children to celebrate his birthday. We have been many times to the Pillar and Post and this time did not disappoint. We had the deluxe suits with Kingsize beds and a bottle of wine in each room was...More
Thank vacati0n44
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 days ago
Gear vacatio0n44,
Thank you for celebrating your husband's birthday with us! I am so glad you enjoyed the room and wine, as well as dining at the Cannery. I look forward to welcoming you back again soon!
Sincerely,
Eileen
Guest Service Manager
Response from simon3755 | Reviewed this property |
I think it has to do with proximity to the indoor pool. We had a suite on the second floor it overlooked the hot tub so there was some noise, my room was spectacular.
Hi CathyF50,
We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
Hello Nawiwcharuk,
We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
Hello Nawiwcharuk,
We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see you soon!
