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The Pillar and Post Inn, Spa and Conference Centre

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Traveller (392)
Room & Suite (76)
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Overview
  • Excellent65%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“hot springs”(294 reviews)
“cannery restaurant”(165 reviews)
“outdoor pool”(113 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from The Pillar and Post Inn, Spa and Conference Centre
Special Offer: Summer Lovin'
Hotel packages
Offers from The Pillar and Post Inn, Spa and Conference Centre
Special Offer: Summer Lovin'
Hotel packages
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Reviews (2,266)
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2,236 results
Traveller rating
1,411
493
202
89
41
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LanguageEnglish
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1,411
493
202
89
41
Show reviews that mention
All reviewshot springscannery restaurantoutdoor poolprime ribget awaymy husband and iwine barshuttle servicevintage hotelsturn down servicecouples massagesteam roomromantic getawaywedding anniversaryking bedprince of walesgas fireplace
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1 - 5 of 2,236 reviews
Reviewed 2 days ago

My wife and I recently stayed here for a conference, our group was approx. 100 people. We loved it, it was quaint quiet and so comfortable. The service, quality of food and room excellent. So many times when we travel we pay a good price...More

Thank Marc S
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded yesterday

Dear Marc S, Thank you for your glowing review! It is always a pleasure to hear from our conference guests. I think your description accurately sums up our property- "quaint, quiet, and comfortable". I am so glad you loved your stay and look forward to...More

Hotel's Favourite
Reviewed 3 February 2018

My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More

2  Thank paulglover90
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 4 February 2018

Dear paulglover90, Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More

Reviewed 3 days ago via mobile

Do you ever have one of those trips where the expectations exceed the reality. I'm not sure what caused our bad travel karma, but our three day stay was just not up to expectations. It began a few nights before we left. Pillar & Post...More

Thank Elizabeth M
Reviewed 3 days ago

Everything was perfect with our mini-getaway...the rooms are large and comfortable; the restaurant and lounge were exceptional; the outdoor hot springs was peaceful and just beautiful; the staff went above and beyond. We arrived well before check in and were given a key to enjoy...More

Thank Angela D
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded yesterday

Dear Angela D, Thank you for your fabulous review! I am so glad you were able to enjoy all Pillar and Post has to offer. I hope to welcome you back again soon for another "perfect mini getaway"! Sincerely, Eileen Guest Service Manager

Reviewed 3 days ago via mobile

Came down to this quaint town Niagara on the Lake for our anniversary. Spa is to die for. Staff are friendly and knowledgeable. Hotel is a bit out dated but nonetheless we have enjoyed our stay. Very much appreciated the shuttle service. We will be...More

Thank CPatton617
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 days ago

Dear CPatton617, Happy Anniversary! I am so glad you took time out of your day to review your recent stay. It sounds as though you really enjoyed yourself at the spa. Our shuttle service is definitely a convenient way to get around our quaint little...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 220 - USD 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 220 - USD 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (392)
Room & Suite (76)
Dining (43)
Pool & Beach (35)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
CathyF50
28 April 2018|
AnswerShow all 3 answers
Response from Ryan M | Property representative |
Hi CathyF50, We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
0
Votes
nawiwcharuk
26 March 2018|
Answer
Response from Ryan M | Property representative |
Hello Nawiwcharuk, We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
0
Votes
Room Tips
"Just tell them what you like, they will do their best. We had a courtside, premium king room. Spacious!"
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"All the rooms are good and the suites are really nice."
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"Rooms in the spa area are the quietest"
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"ask for the building where the spa is"
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