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The Pillar and Post Inn, Spa and Conference Centre

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1,777 Reviews from our TripAdvisor Community

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Showing 1,754: English reviews
Toronto, Canada
Reviewed 2 days ago NEW

This is a terrific hotel with an amazing spa, amazing food and amazing service. they offer turn-down service with a rose and the hot springs outside with the waterfall was nice after a long day. Strongly recommend.

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Thank mmshikatani
Ontario, Canada
Reviewed 3 days ago NEW

Concierge took our suitcases from the parking lot to our room which was much appreciated. Decor in pool area is lovely. Swam to soothing music. Had a rose on our pillow when we returned to room which was very nice. Quiet, comfortable beds. Breakfast was buffet. Plentiful and fresh. Staff were more than accommodating. Will be back!

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Thank s0ndrasmith
Reviewed 3 days ago NEW

I have been going to Niagara on the Lake for years. First with my mom (as a special December Birthday gift) and since she passed away two years ago, with "the girls" (family and friends). We book ourselves in to the Pillar and the Post every year on the weekend of the Candlelight Stroll...Friday and Saturday night. We visit wineries,...

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Thank Margot S
Niagara-on-the-Lake, Canada
Reviewed 5 days ago NEW

Go Tuesday to Pillar and Post inn and head to the Vintages wine bar and lounge to get your all you can eat mussels with bread!A great way to sample this five star Inn!!! The mussels were great in a white creamy sauce, garlic and some other seasonings! Just need to order beverage, great draft beer selection! come early, can...

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Thank Bob T
Hamilton, Canada
Reviewed 1 week ago

My wife and I stayed here for 3 nights last week. Our room was both spacious and clean. The staff was very friendly and the maid service and nightly turn down service was very good. The bathroom was large but rather dark, particularly in the shower. My wife used the spa on 2 occasions and said it was excellent. We...

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Thank daisytoronto
Reviewed 1 week ago

Wow what a spectacular experience. The spa at the Pillar and Post is incredible. The service 5 star, the outdoor hot springs relaxing and beautiful, the salt water pool great for a cool off and swim. The treatments were top notch. I had the fire and ice pedicure and my mom had the facial (after going there for Mother's Day...

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Thank Shelley M
Ajax, Canada
Reviewed 1 week ago via mobile

We wanted a day away and this was perfect! Tucked away in a quiet area at Niagara on the lake...we spent the day at the spa. The inn itself is gorgeous with touches of flowers and interesting decor. The staff was so friendly and helpful. The spa was beautiful and we enjoyed all the treatments we had. The spa lounge,...

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Thank Samie G
Reviewed 1 week ago via mobile

I was a guest for a wedding this month and what an excellent venue this turned out to be! The food was exceptional, the ambiance warm and inviting and the staff were fantastic! Would definitely recommend this location for weddings!

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Thank Jaime C
Reviewed 1 week ago via mobile

Beautiful place .Spa and pool area clean and rooms very comfortable. Athena at the front desk was fantastic , so helpful. Great first impression to hotel. But took 45 minutes to get shuttle pick up from Jackson Triggs ( very close by ) called Pillar three times told us he was on his way , driver said he didn't know....

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Thank david p
Toronto, Canada
Reviewed 2 weeks ago

great food...dinners were superb.. salt water pool, sauna, whirlpool and steamroom...all were available and good. surprised by the hot spa pool outdoors with easy access from indoors...it was great to step into on what felt like the first really cold night of the season

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Thank Betty-L51

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 

Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: $217 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake
Hotel Style:
#5 Family Hotel in Niagara-on-the-Lake
#5 Spa Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Pillar and Post Inn, Spa and Conference Centre staff and other travellers.
14 questions
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Toronto, Canada
Toronto, Canada
Irondequoit, New York, United States
London, United Kingdom
8 months ago

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Questions? Get answers from The Pillar and Post Inn, Spa and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms that lead to the pool, downstairs or upstairs, are fabulous. If you share a room with someone else, the cost is reasonable.”
 of 5 bubbles 762margots, 7 Dec 2016 | Read review
“Room 358, it was perfect since the elevator takes you right into the spa. Lovely room and very quiet”
 of 5 bubbles 500carolr, 23 Nov 2016 | Read review
“rooms with King Size beds make you feel like royalty”
 of 5 bubbles , 17 Nov 2016 | Read review
“Main hotel has better access to beautiful lobby, fireplaces, restaurants, etc”
 of 5 bubbles marleap, 16 Nov 2016 | Read review
“Deluxe rooms are in same wing as Spa.”
 of 5 bubbles lindsay416, 11 Nov 2016 | Read review
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