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The Pillar and Post Inn, Spa and Conference Centre

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Traveller (399)
Room & Suite (75)
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Overview
  • Excellent65%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“hot springs”(280 reviews)
“cannery restaurant”(155 reviews)
“outdoor pool”(112 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from The Pillar and Post Inn, Spa and Conference Centre
Special Offer: Summer Lovin'
Hotel packages
Offers from The Pillar and Post Inn, Spa and Conference Centre
Special Offer: Summer Lovin'
Hotel packages
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Reviews (2,286)
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2,256 results
Traveller rating
1,424
497
204
90
41
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LanguageEnglish
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1,424
497
204
90
41
Show reviews that mention
All reviewshot springscannery restaurantoutdoor poolprime ribget awaymy husband and iwine barshuttle serviceturn down servicecouples massagesteam roomdeluxe roomvintage hotelromantic getawayprince of waleswedding anniversarygas fireplace
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1 - 5 of 2,256 reviews
Reviewed 3 days ago

At first I wasn't sure since it was a little older but it ended up being a really great place for us to just relax, be away from the city and just enjoy a couple of days away. The staff were all very friendly, the...More

Thank Shaneran
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 2 days ago

Dear Shaneran, Thank you for taking time to provide feedback regarding your recent stay with us. I am so glad you gave our classic, "vintage" hotel a chance for your relaxing getaway. Many of our properties try to maintain some of the character and charm...More

Hotel's Favourite
Reviewed 3 February 2018

My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More

3  Thank paulglover90
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 4 February 2018

Dear paulglover90, Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More

Reviewed 3 days ago via mobile

The best of both worlds. Fun for the children and supreme relaxation for the parents. Fantastic service and excellent food. Good size and very clean rooms. We booked the two night package which included a wine tasting tour. We will definitely comeback for a couples...More

Thank Beatriz G
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 2 days ago

Dear Beatriz G, Thank you for your fabulous review! While Pillar and Post is typically thought of as a "couples hotel", we are, as you say, "the best of both worlds" as a family friendly property. I am so glad the kids enjoyed themselves as...More

Reviewed 3 days ago

Our room was beautiful and spacious. We didn't want to leave. Wished we could have stayed a week. We will be back to enjoy the hotel, restaurant and spa facilities. The staff was welcoming and friendly. I cant wait to go back.

Thank lolomar2015
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 days ago

Dear lolmar2015, Thank you for your awesome review! Our staff don't want to see awesome guests such as yourself leave either! I look forward to welcoming you back to our beautiful property! Sincerely, Eileen Guest Service Manager

Reviewed 3 days ago

My husband and I took our adult children to celebrate his birthday. We have been many times to the Pillar and Post and this time did not disappoint. We had the deluxe suits with Kingsize beds and a bottle of wine in each room was...More

Thank vacati0n44
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 days ago

Gear vacatio0n44, Thank you for celebrating your husband's birthday with us! I am so glad you enjoyed the room and wine, as well as dining at the Cannery. I look forward to welcoming you back again soon! Sincerely, Eileen Guest Service Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 206 - USD 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 206 - USD 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (399)
Room & Suite (75)
Dining (43)
Pool & Beach (35)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
American4676
9 July 2018|
Answer
Response from simon3755 | Reviewed this property |
I think it has to do with proximity to the indoor pool. We had a suite on the second floor it overlooked the hot tub so there was some noise, my room was spectacular.
0
Votes
CathyF50
28 April 2018|
AnswerShow all 3 answers
Response from Ryan M | Property representative |
Hi CathyF50, We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
0
Votes
nawiwcharuk
26 March 2018|
Answer
Response from Ryan M | Property representative |
Hello Nawiwcharuk, We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
0
Votes
Room Tips
"Room on outside"
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"Try to get a room overlooking the pool, which comes with patio chairs for you to sit outside and enjoy your..."
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"Just tell them what you like, they will do their best. We had a courtside, premium king room. Spacious!"
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"All the rooms are good and the suites are really nice."
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