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Americana Resort

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Traveller (296)
Room & Suite (354)
Pool & Beach (65)
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Overview
  • Excellent21%
  • Very good35%
  • Average19%
  • Poor12%
  • Terrible13%
Travellers talk about
“jack tanners”(99 reviews)
“boston pizza”(98 reviews)
“wave pool”(155 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,319)
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All reviewsjack tannersboston pizzawave poolbody slidesoutdoor playgroundtoddler pooltube slidesrecommend this resortolder kidsloved the water parkbunk bedsfridge and microwavelundy's lanethird floorminute drivelong weekendclifton hill
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11 - 15 of 1,284 reviews
Reviewed 3 weeks ago

We went for 3 days to Americana Resort, our first visit. The rooms are nice, decent size, the water park is a bit small but ok for small children or if you just have one child like myself. My 7yr old enjoyed himself, but he...More

Thank hayerich
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 2 weeks ago

Thanks for your feedback. It truly makes us happy to know that our guests enjoyed our Resort and plan to return. We look forward to your next visit!

Reviewed 4 weeks ago via mobile

We stayed for 2 nights March 17&18 this was our third time staying at Americana and we have had enough now, the last 2 times the small stuff can be overlooked since we were traveling with larger groups of friends and family but this time...More

1  Thank Shasta S
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 4 weeks ago

Thank you for your comments and please accept my sincere apologies for your disappointment. Feedback like yours will certainly help us to improve in certain areas where we have fallen short. I truly hope your son is doing well from the incident in the water...More

Reviewed 4 weeks ago

Looks & sounds much better than it is. The water park is very small, & not at all suitable for children older than 11 years. The hotel staff at the desk ( manager actually ) was extremely rude when we voiced our disappointment. Basically inferring...More

1  Thank Greg P
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 3 weeks ago

Hi Greg. Please accept our sincerest apologies. We are truly sorry you did not enjoy our property and it seems our place is just not the right fit for you. Thank you for your feedback.

Reviewed 4 weeks ago via mobile

This resort is great for little ones I would say 10 and under. Rooms are great and roomy. Not all have balconies. Boston Pizza is on site. Spa on site. Arcade is over price but that is to be expected as must places are in...More

Thank Marian K
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 3 weeks ago

Hi, Marian. Thank you so much for your feedback. We appreciated the comments and are always striving to better our services, products and values. We hope you will be back soon for more enjoyment in the water park!

Reviewed 4 weeks ago via mobile

Currently at the resort. Rooms are ok. Not the cleanest, but not dirtiest... Waterpark has been a huge disappointment for my family. We started coming here almost 5 years ago. It’s great for little kids. We became disappointed a couple years ago and hadn’t returned....More

1  Thank crystaln97
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 3 weeks ago

Thanks for the feedback. We are truly sorry that you didn't enjoy yourselves while at our resort. If you wish speak with any of our managers, or the Aquatics Manager about your concerns, please feel free to contact us at 1-800-263-3508. Thank you.

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Best Value Properties in Niagara Falls, Canada
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 122 - USD 270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 122 - USD 270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (296)
Room & Suite (354)
Pool & Beach (65)
Dining (25)
Amenities (158)
Family and Play Areas (17)
Business Centre & Event Rooms (8)
Questions & Answers
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Violet K
30 March 2018|
AnswerShow all 2 answers
Response from maria luisa c | Reviewed this property |
It is located in the far end of the park. It is only one with tv., We stayed at the ground floor suites which is 2 minute walk
1
Vote
Violet K
15 March 2018|
AnswerShow all 2 answers
Response from maria luisa c | Reviewed this property |
Boston pizza is 2 minutes walk from our suite. Yes, you pay bby debit/credit or cash in the restaurant beside the waterpark
0
Votes
Belle76
11 February 2018|
Answer
Response from Nicall D | Reviewed this property |
Yes
1
Vote
Room Tips
"We were on the third floor"
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"We asked for a room far from the elevator.It was near the stairwell. 2nd floor very quiet and easy to bring..."
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"Ground floor one are good specially with kids so there won't be complains from downstairs for noise"
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"Ask for a first floor room, you can park close outside the patio door and are close walk to the water park."
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