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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,006 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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Showing 7,622: English reviews
Toronto, Canada
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 April 2015

I went to Embassy Suites hotel in Niagara Falls on Sunday Apr 19th to Monday Apr 20th. It was a Travel Zoo deal that I found that offered a suite for $125 a night. The room that I booked was a 1 King Bed with Whirlpool. Regular price would have been roughly $200-300+. It was located on the 34th floor... More 

Helpful?
1 Thank G B
Westerville, Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 April 2015

The property was gorgeous. We paid a little extra to have a Fallsview suite with a whirlpool. The view was spectacular, but it wasn't entirely what we expected. We still had a great view of the falls, but beware it's not what's pictured. We were on the side of the hotel, so it wasn't a straight on view of the... More 

Helpful?
Thank nkitchens
Newmarket, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2015

...it's under construction so be aware that there will be noise. Long delays for elevators, too. But otherwise great. The complimentary drinks and snacks upon arrival is nice, too. The staff are most helpful - everyone was super friendly which you wouldn't necessarily expect at a large chain hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Angela R
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2015

We arrived Thursday night, April 16, 2015 and the customer service treated us poorly. Diana, the receptionist at this hotel treated us poorly and was not aware what a groupon voucher is. At checkout, we had to wait 40 minutes for them to check the room before we can get our deposit back. I do not recommend this hotel to... More 

Helpful?
3 Thank Mike S
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your feedback. We sincerely apologize for the unacceptable level of service that you experienced. Please know that this is not typical of our staff or the hotel. We will address your concerns with the management team so they are rectified moving forward. We hope you will consider staying with us again so we may... More 

Sydney, Australia
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 April 2015

Our stay here was faultless. We had booked a fallsview room on the 12th floor but got upgraded to a presidential suite on the 39th when we checked in!! The suite was perfect, clean and modern, and there was plenty of room for the three of us. But the best part was definitely the amazing view of the falls. It... More 

Helpful?
2 Thank CarolinW54321
hillside, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2015

Stayed at the embassy suites for a business trip and took my wife along. We had a great time. The room was big, the staff was friendly, food was good. Bar closes kind of early. The signs say valet parking, Nothing happened when I pulled up, I wasn't sure if I was in the right place, no one came out... More 

Helpful?
Thank Maria D
OHIO
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 April 2015

Location is excellent. View was great except our first night was so foggy you couldn't see anything. we started at check in having to carry our luggage for a several day stay with no cart and the belle men just watched while we struggled with kids and luggage. when i asked for assistance they said it would be half an... More 

Helpful?
3 Thank OhioAvidTraveler1
Mississauga, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 April 2015

Have eaten at the Keg and TGI Fridays a few times but decided to try an overnight stay the Monday of the Family Day week-end using a travel voucher and hoping to have missed the influx of guests over the week-end. The lobby was under construction and a bit of a mess. As for going after the week-end, clearly everyone... More 

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Thank Sleepingoutthere
South Pasadena, California
Level Contributor
139 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 16 April 2015

I and my wife booked 02 queen bed suite for 02 nights mid April 2015; we were at 12th floor exceptionally spacious suite with magnificent view of Niagara falls both and also partly view city of Niagara. No matter how many hours you spend next to the wide viewing window in the room overlooking both falls, you never feel leaving... More 

Helpful?
Thank SriLanka2010
Aviston, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 April 2015

My husband and I had a room on the 35 th floor with a view of both the falls it was beautiful.We ate dinner at the KEG restaurant then returned to the room to sit by the window and watch the falls and the lights. The higher floor was really worth it. The restaurant was another story the service was... More 

Helpful?
Thank marilyn z

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $131 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Hotels.com, Odigeo, HotelsforEveryone, Orbitz and Priceline so you can book your Embassy Suites by Hilton Niagara Falls Fallsview Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#6 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
95 questions
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidential Suites on each floor are worth the investment.”
 of 5 bubbles Safarib0und, 2 Dec 2016 | Read review
“Floor 18 was a good floor to see the falls.”
 of 5 bubbles samladouceur, 29 Nov 2016 | Read review
“High floor facing the US and Canadian waterfalls”
 of 5 bubbles Sharon_zz, 28 Nov 2016 | Read review
“Choose high floors facing both falls for a fabulous view.”
 of 5 bubbles dorothyj934, 27 Nov 2016 | Read review
“book high floor for view of falls”
 of 5 bubbles nstocker12, 25 Nov 2016 | Read review
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