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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

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Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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8,399 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Niagara Falls Fallsview Hotel
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Showing 7,999: English reviews
Toronto
Reviewed 13 August 2015

plenty of roooom!! Suite with all the amenities .Great value to spend a few days If you choose a room with fallsview, you'll be absolute amaze !!!!!!!!!!!!!! Only 1 thing bad ( the parking is only valet parking)

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Thank TripTips4You
East Moriches, New York
Reviewed 13 August 2015

We just returned from a trip to Niagara Falls, Ontario, Canada. We stayed here for the second time (our first visit was in August 2005) and there were many differences both good and bad. The hotel staff were friendly and courteous and our room offered an amazing view of the falls. They offer a complimentary breakfast that had lots of...

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Thank Samantha J
Reviewed 13 August 2015

I have never stayed at a hotel where they treated people like garbage. We paid $35 a night for "valet" parking. We had to wait up to 30 minutes to get our car and when we went out and asked if it was there we were told to go look for it. Also, the elevators were horrible. You pay up...

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3Thank Linda D
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in...

Toronto, Canada
Reviewed 12 August 2015

I am very disappointed with my recent experience with Embassy Suites Niagara Falls. I booked a room for my parents as a gift and I wanted to be able to give them a room with the best possible view within my budget. I booked through Embassy’s website directly and I paid a premium to guarantee a room specifically on the...

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3Thank simplycloudy
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review; we always appreciate hearing from our guests. We apologize that we were unable to accommodate your preferred floor. Our front desk department goes through a lengthy process each day to ensure that our guests receive the room expected, while trying to accommodate all special requests, such as early check in. Once again,...

feasterville
Reviewed 12 August 2015

Beautiful hotel, we stayed on the 35th floor... What a view! Outstanding front desk staff, Check in/check out - easy and fast. Everything in between was the way it is supposed to be..clean and Enjoyable.

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Thank 1331carson
Boca Raton, Florida
Reviewed 12 August 2015

The view from my hotel room was one of those lifetime memories. We stayed on the 37th floor. Although, I think from any floor above the 10th floor on the fallsview side, is amazing. We could see the Canadian falls and the American falls from our window. There was also such a beautiful rainbow over the falls. They illuminated the...

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Thank Cys2426
Reviewed 12 August 2015 via mobile

Torn between being in a prime Falls viewing location or being within walking distance to other downtown attractions? Don't be. Pick the hotel with the best view of the Falls you prefer most and then use the convenience of the WEGO buses to quickly get you to other venues (daily use rates are inexpensive and 2 day pass is included...

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4Thank SaidSentiment
Reviewed 12 August 2015

This is a lovely quality hotel in Niagara Falls, close to the Casino and other attractions as well as restaurants and shows. We have stayed here many times and always had a good visit with friendly staff and assistance where needed. There is a Managers meet and greet (never actually met the manager) but starting at 5pm and running pretty...

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1Thank Twomanykids
New York City, New York
Reviewed 12 August 2015

We booked this hotel because of our pleasant experience with other Embassy Suites but we were very disappointed with this hotel. First and foremost the room is less than half the size. Second, there is only one elevator serving floor 10 to 18. Third, the valet parking is $35 and we had to wait over half an hour for our...

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2Thank William C
GRMEmbassy, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview Hotel, responded to this review

Dear Tripadvisor Member, Thank you for your review. We apologize you were unhappy with your experience at our location. We keep our costs competitive with our surrounding markets while adhering to our brand standards. We are also pleased to say, we are currently upgrading our property as some areas are in need as you mentioned. We hope you will consider...

Chantilly, Virginia
Reviewed 12 August 2015

Comfortable hotel. Meets the expectation of what one would expect from Embassy Suites. Friendly and professional staff. Outstanding view with suites looking over both Horseshoe falls and American falls. Unobstructed view of the fireworks from higher floors. However this hotel is pricey. All Valet ($35/day) No onsite self parking. Even though it is close to the falls, you need to...

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Thank Jey M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more   less 

Additional Information about Embassy Suites by Hilton Niagara Falls Fallsview Hotel

Address: 6700 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $159 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Niagara Falls Fallsview Hotel 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suite Niagara Falls
Hotel Style:
#7 Luxury Hotel in Niagara Falls
#12 Business Hotel in Niagara Falls
#17 Romantic Hotel in Niagara Falls
#19 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Niagara Falls Fallsview Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms face the falls, unless you choose the City View.”
  • Night view of the falls
  • day view of the American Falls
  • day view of the Horseshoe falls
 of 5 bubbles EddersGTI, 21 Mar 2017 | Read review
“Off season is the key to the best value”
 of 5 bubbles ajerseagal, 21 Mar 2017 | Read review
“Would recommend the King Fallsview room”
 of 5 bubbles DyfrigD, 20 Mar 2017 | Read review
“Best views are high but so are long elevator waits.”
 of 5 bubbles Travelling2havefun, 18 Mar 2017 | Read review
“Best views offer both Canadian and American Falls Views”
 of 5 bubbles BarryS556, 18 Mar 2017 | Read review
5 of 5