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Quality Inn & Suites

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372 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Cleveland, Ohio
Reviewed 7 July 2015

The room never was cleaned by the maid service so we were a little disappointed in that. The location was great and the hotel staff was was very friendly. I wouldn't go back on 4th of July weekend again. It was way too crowded.

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Thank sonjakotora
Blauvelt, New York
Reviewed 3 July 2015

The overall stay was ok. I think the breakfast needs to be upgraded. Otherwise, we were satisfied with the quality of service provided during our stay. The hotel is right in the center of the city and everything was walking distance.

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Thank David A
Frankfort, Kentucky
Reviewed 3 July 2015 via mobile

Overall this hotel was about what you would expect from a quality inn, at least one which is adequately clean and well maintained. Staff were all very helpful and friendly, the room was comfortable, and the location was good; within walking distance to all major attractions. Our only issues were with breakfast and the wifi. The breakfast room is tiny,...

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Thank as1977
Barrie, Canada
Reviewed 2 July 2015

I have been fighting with this hotel and group on since my stay june 30. My room took 2 hours to check in to my room. No rooms were clean upon arrival and every person had to wait. Once i finally got a room it was a disgustibg mess. There was bacon on the floor, hand print of icing on...

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1Thank taya728
Chicago, Illinois
Reviewed 2 July 2015

This Inn was very well located walking distance to restaurants and the falls. It was though very outdated, hallways were dark, bathroom ceiling was leaking and moldy. The room had a mildew type smell to it. Otherwise the room was a good size. Happy I only booked one night!

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1Thank arihsay86
Miller Lake, Ontario
Reviewed 2 July 2015

Room uncleaned at all upon arrival. Given another, no AC and no fresh air. The hall way was cooler! Breakfast? soggy eggs in water, bacon sinking in water. crowded room, and several others complaining about their room and the breakfast. I have been to many in India and not like this. The gal at the desk at our arrival assisted...

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Thank dnstauffer
Niagara Falls, Ontario
Reviewed 30 June 2015

Waited 1 hour for a room , bathroom was rundown and falling apart. Carpet was 50 years old, room looked nothing like the picture. The t.v didn't work and when we checked out the person at the desk paid us no attention just sat there talking to her co- worker . Never again

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1Thank ericlK355AA
Bellefonte, Pennsylvania
Reviewed 27 June 2015

Everyone was very friendly and helpful. Our room was clean and comfortable. We enjoyed our stay. The location was in walking distance to most everything we wanted to do. We were also close to multiple WEGO bus stops, restaurants, shops, and attractions.

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1Thank Christy T
Reviewed 26 June 2015 via mobile

Used a groupon for this hotel. Checked in and they put us in a motel across the parking lot. Pretty sure that is part of some other crappy motel called best niagara motel which is also next door. I saw a maintenance man wearing their shirt come in and tell the receptionists that a room was ready. It was pretty...

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2Thank Collin H
Nantucket, Massachusetts
Reviewed 23 June 2015

(The Cons) My wife found a great deal... so we ended up staying here for a couple of nights to see the Falls, (before our trip to Toronto). This place was a complete Nightmare. When we arrived to check-in the staff seemed pleasant, but when they told us we would be staying in a suite. I was thinking ok great......

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3Thank SirWilliam B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 

Additional Information about Quality Inn & Suites

Address: 5234 Ferry St, Niagara Falls, Ontario L2G 1R5, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $63 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Niagara Falls
Hotel By The Falls
By The Falls Niagara
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have no choice but to stay here, you must be in the main building.”
 of 5 bubbles mmingle1, 3 Dec 2016 | Read review
“if your not planning to use the pool area this is your hotel”
 of 5 bubbles wilhelminajansen, 1 Dec 2016 | Read review
“This field is to help travellers choose a room - Yes any room at another hotel!”
 of 5 bubbles AllegroLounge, 12 Oct 2016 | Read review
“request main building!!!”
 of 5 bubbles C5258DVamys, 28 Sep 2016 | Read review
“I would not recommend this to my friends and family”
 of 5 bubbles susanpM2022PO, 27 Sep 2016 | Read review
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