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Hilton Niagara Falls/Fallsview Hotel & Suites

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Hilton Niagara Falls\/Fallsview Hotel & Suites
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7,626 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Niagara Falls/Fallsview Hotel & Suites
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Showing 7,055: English reviews
New York City, New York
Reviewed 5 days ago NEW

Overall a good experience. The pros: The restaurants were all very good. We tried the Watermark, Braza, and the breakfast buffet on the 1st floor and were impressed with all. Kids liked the waterslide and pool facilities, mom liked the sauna. The room was very clean, and staff were overall very friendly and helpful. The location is convenient for both...

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Helpful?
Thank LolaBarr
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for providing us with this valuable feedback. We are happy that you enjoyed your stay and appreciate you letting us know about the concerns you had. Guest satisfaction is very important to us and we hope that if your travels bring you back to the area, you will give us another try. Thank you, Paul Ford General Manager

Reviewed 5 days ago NEWvia mobile

This was out first time here at the Hilton. We booked because a friend of ours was booking there so we thought we would try it. First they do not wave the tourist fee there anymore (I think from Toronto we pay enough already coming to Niagara Falls). The reason our friend booked was for the pool. The pool was...

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Helpful?
1Thank Kimberlee M
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another way for us to monitor and improve the level of service we provide to our guests. If your travels bring you back to the area, I hope you will give us another try. Thank you, Paul Ford General Manager

Niagara Falls, New York
Reviewed 5 days ago NEW

Of course one expects to have a wonderful experience when booking with a name brand such a Hilton. The hotel was beautiful, the view was even more beautiful as we were on the 32nd floor and could see both the American and Canadian Falls. The main problem, which put a damper on the entire evening was the room temperature. When...

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Helpful?
1Thank wanderlust1820
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. I do apologize for the issues you had with the temperature of your guest room. Guest satisfaction is very important to us and we hope that if you return to the area, you will give us another try. Thank you, Paul Ford General Manager

Reviewed 6 days ago NEWvia mobile

We have stayed in this hotel numerous times but this time it was a little crazy we came in at noon and the check in counter told us that the system is down and told us to come back at around 2 and so we did and the line up is way too long and the room that we booked...

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Helpful?
Thank Andrew B
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for providing us with this valuable feedback. Guest satisfaction is very important to us and we hope that if your travels bring you back to the area, you will give us another try. Thank you, Paul Ford General Manager

Reviewed 6 days ago NEWvia mobile

Bed and room was fine, the check in/out was horrible. 2 attendants assisting Hilton Honors patrons and 2 helping a 30 person line up, not to mention the 2 helping non Hilton patrons were helping each other! Not effeicient. Also elevators are loud..

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Helpful?
Thank Howard G
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for taking the time to advise us of your concerns. Helpful feedback such as yours is another way for us to monitor the service we provide to all of our guests. I hope that if you return to the area, you will give us another try. Thank you, Paul Ford General Manager

Braintree, Massachusetts
Reviewed 1 week ago NEW

We enjoyed this stay. Beautiful view from our clean well kept room. Our floor was very quiet and relaxing. Complimentary newspaper in morning was a very nice touch. Front desk very polite and helpful. Our stay was during a blizzard so we appreciated the connection to casino, restaurants and mall.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lucille F
Toronto, Canada
Reviewed 1 week ago NEW

We stayed on the 27th floor with a beautiful view of both the Canadian and American falls. There was a storm the second day we were there but was able to access entertainment for my whole family as they are connected to surrounding buildings including the casino. The bed was not the best and I woke up with back pain...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jacquelinebV1086UQ
Canada
Reviewed 1 week ago

Great rooms..great restaurants on-site..pool a bit too cold...but kids loved it...friendly staff...do not disturb sign respected...convenient location to activities...you feel part of the Falls experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sassy_soo2
Binbrook, Canada
Reviewed 1 week ago via mobile

We came here for a little vacation with our 4 year old. It's a perfect location to the casino and The Falls. There are many over priced restaurants within walking distance. The Pros: Location location location!!!!! Clean hotel Pool with water slide and even life guards! When we first arrived the front desk called up to our room and asked...

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Helpful?
Thank Melissa M
Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites, responded to this review

Thank you for your feedback! We hope that if your travels bring you back to the area, you will return to stay with us. Thank you, Paul Ford General Manager

Jakarta, Indonesia
Reviewed 1 week ago

Stayed at many Hiltons around the world, I think this one was my favourite. The view is outstanding. Our house keeper, Monique was excellent. I normally find something dirty in a hotel room as I'm a bit OCD but there was nothing to note. Location was excellent also. My only gripe would be slow elevators and having to smoke out...

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Helpful?
1Thank Bobbie B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rising 53 stories above Niagara Falls, this modern high-rise hotel offers guests luxurious accommodations, 3 on-site restaurants, superior service and the perfect location to experience all that Niagara Falls has to offer. ... more   less 

Additional Information about Hilton Niagara Falls/Fallsview Hotel & Suites

Address: 6361 Fallsview Blvd., Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $147 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Niagara Falls/Fallsview Hotel & Suites 4*
Number of rooms: 516
Reservation Options:
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Also Known As:
Hilton Hotel Niagara Falls
Hilton Fallsview Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hotel Style:
#3 Business Hotel in Niagara Falls
#3 Casino Hotel in Niagara Falls
#5 Luxury Hotel in Niagara Falls
#13 Romantic Hotel in Niagara Falls
#14 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and other travellers.
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Questions? Get answers from Hilton Niagara Falls/Fallsview Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Niger Higher floor, although a bit more money facing falls of course.”
 of 5 bubbles Luckystarfish4U, 23 Mar 2017 | Read review
“Ask for falls view room”
 of 5 bubbles KerrieL, 21 Mar 2017 | Read review
“Pay the extra money to book the falls view!”
 of 5 bubbles hoseyclan, 20 Mar 2017 | Read review
“Falls view, 43rd floor”
 of 5 bubbles bobbieb624, 17 Mar 2017 | Read review
“Any view is nice”
 of 5 bubbles connieang, 16 Mar 2017 | Read review
5 of 5