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Four Points by Sheraton Niagara Falls Fallsview

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2,555 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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Showing 2,444: English reviews
Belleville
Reviewed 12 September 2015

room was quite nice. Had some wear and tear. Bathroom was dirty , toilet broken, thought it would come right out of the floor. Lots of hair that was not ours in the bathroom. Yuck. Given a voucher for IHOP restaurant in hotel. Waitress took coupon and forgot to apply it to the bill. Food is double the price of...

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Thank Michael F
Fort Myers, Florida
Reviewed 11 September 2015 via mobile

During our trip to Niagara Falls Ontario Canada my wife and I stayed at the 4 Points by Sheraton which is a large convention type hotel over Labor Day Weekend for 3 days. Parking was not easy to obtain it was available way way across the street on the far side of a really large parking lot. Valet service was...

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2Thank UCF1983
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear UCF1983. I apologize for the difficulty you expressed regarding parking your car, the hotel was sold out for the busy holiday weekend and this does cause all of our parking lots to fill up. I am pleased to see that all of your basic hotel needs were met and that you enjoyed your time. Thank you for your review...

Whitby, Ontario
Reviewed 11 September 2015

We stayed there last night. The walkway joins the hotel to the casino which was very convenient. The room was nice and also the linens. The floor is on a bit of a slant, so you wouldn't want to have a few drinks and walk through the room-strange. We had a city view but the Falls view would be spectacular....

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Thank pagl
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear pagl, I apologize for the slow check-in, I am happy to see that despite this slow start you still enjoyed your time at the hotel. Thank you for your feedback and we look forward to your return. Have a great day!

Rochester, Minnesota
Reviewed 10 September 2015

If you go to Niagara Falls, go to the Canadian side. Stay at Four Points by Sheraton! The place is awesome. With our AAA and Senior discounts it was quite affordable. The room was absolutely out of this world. Clean, inviting! 5 minutes for the falls. The only thing I hated was that I had to pay for parking. Come...

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Thank heinz p
Mississauga, Ontario
Reviewed 10 September 2015 via mobile

Great overall stay with my family, bed and pillows were very comfortable. Didnt like the fact that I had to pay for parking, would suggest you pay the extra few bucks for the valet as suppose to parking across the road, glad I did that. Also Wifi was horrible on the 7th floor, was in and out the whole time...

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1Thank cooltech
Ontario, Canada
Reviewed 10 September 2015

Don't be fooled by the 3 star rating. With all of the amenities, rating companies would classify this as a four star hotel. I call it a three star simply because we have been fortunate to stay in some very high end hotels, The most important factor for choosing this hotel is that it is located right across the street...

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Thank Mcstx
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Mcstx, Thank you for choosing our hotel and thank you for your review, we truly appreciate your honest feedback. We are pleased to hear that you enjoyed your time with us. Please think of us the next time you are in Niagara Falls!

Northern Ontario
Reviewed 9 September 2015 via mobile

This hotel is beside the Hilton and has an inside walkway to the Casino. Inside there is lots of shopping and many restaurants. If you want to visit the falls just take the nearby incline railway car to the Horseshoe falls. A few tips, we had no microwave or bar fridge in our standard room. The breakfast is pretty expensive...

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2Thank Travelwinter55
Ontario
Reviewed 8 September 2015

This was our first time staying at Four Points Niagara Falls and we purchased a deal - king bed, city view. For the deal, it was fine for the time of year visiting. The lady who checked us in was pleasant considering it was so busy. We parked across at the hotel - $5, no need for valet etc. The...

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1Thank Novoct
Toronto, Canada
Reviewed 8 September 2015 via mobile

Stayed for 1 night, got there at 2 and rooms were not ready till 4. Rooms were nice and big but bathrooms were not as I expected. Small bath tub, sink were chocked. Great location and nice property. Front desk did not offer so much help. Floor plan is little bit confusing they didn't even guide us to our room...

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1Thank Sibi_Rizvi
Boynton Beach, Florida
Reviewed 7 September 2015

I was so very excited to visit Niagara Falls with my husband. We were recently married, yet due to our careers we have not been able to spend a lot of quality alone time together, so this was like a mini honeymoon of sorts for us. After searching through dozens of hotels in the Niagara Falls area (including some super...

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4Thank iamaskibunny
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to provide a very detailed account of your experience at our hotel. I am positive that your experience is not typical of the type of service that we are committed to provide at the Four Points by Sheraton. I sincerely apologize for the behaviour of the front desk agent, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $98 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Niagara Falls Fallsview 3.5*
Number of rooms: 391
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel
Hotel Style:
#4 Casino Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls Fallsview staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Niagara Falls Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view room really means parking lot view.”
 of 5 bubbles lisasB6399RY, 23 Feb 2017 | Read review
“Rooms with two beds, tend to have a tub versus the rooms with the King bed. Those have a stand alone shower.”
 of 5 bubbles 673kareno, 14 Feb 2017 | Read review
“17th floor over looking the Falls, excellent view and spacious room.”
 of 5 bubbles beaudeta2016, 9 Feb 2017 | Read review
“The falls view room was lovely! The other rooms are identical, but the view is over the parking lot!”
 of 5 bubbles Bongo88, 24 Jan 2017 | Read review
“pay more and get closer to the falls”
 of 5 bubbles leek255, 23 Jan 2017 | Read review
5 of 5