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Four Points by Sheraton Niagara Falls Fallsview

Booking.comUSD 100*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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2,598 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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Showing 2,485: English reviews
Sydney, Aust
Reviewed 17 October 2015

Very busy reception when we arrived, but the queue moved quite quickly. Easy check in process. Rooms we booked (3 of them) were standard city view. I was very happy with our room (725). It had 2 x queen beds in room, it was very spacious and well equipped. Our window view was across the road from the casino and...

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Helpful?
Thank Sue H
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Sue H, It’s great to hear that overall you had a great stay with us, we love to hear back from guest’s who enjoy their time with us. Thank you for taking the time to share your experience with us. I am truly sorry to hear that the noise of the air conditioner was a problem during your recent...

Miami
Reviewed 17 October 2015

My husband and I stayed for one night as an anniversary get-away on a Wag-Jag deal. A great rate, lovely well appointed room and the perfect location. We had a great meal at Ruth's Chris (attached to the hotel), then hit the Casino (also attached via a bridge from the hotel). Perfect as t turned out to be a rainy...

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Thank Travel-Asaro
maryland
Reviewed 16 October 2015

Stayed in a king room with a "falls view". The web page showed a gorgeous view of the falls. We were given a room on the 14th floor and got a view of the top of casino parking deck. A glimpse of the falls could be seen through the trees below, very disappointed. The actual room was very nice, clean...

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3Thank ladyKrystal
Reviewed 15 October 2015

I did not have a good start at this hotel. I was just ignored at the preferred check in with no special service and then the room I was given smelled of cigarette smoke which I am allergic to. I was moved to the room next door and that was good. The manager was helpful. I could not get a...

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Thank Valerie P
Strathroy, Canada
Reviewed 15 October 2015

Connected to Fallsview Casino, a short walk down to the falls and so close to many restaurants, attractions and Clifton Hill. This is an exceptionally clean, bright and welcoming hotel. i recommend a Fallsview room. It is spectacular to watch all that water! The hotel gave us a few discount coupons on arrival. The discount for the Outback and casino...

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Thank packingandunpacking
Newmarket, Canada
Reviewed 15 October 2015

My husband and I stayed here for a quick valentines getaway in February 2015. We arrived a bit early and waited in line for quite some time just to check in. Check in was easy but was annoyed at the choice to pay to park across the street (in the dead of winter) or pay even more for valet. We...

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Thank Ashley C
Toronto, Canada
Reviewed 14 October 2015

Cheap Winter Getaway with deal on Groupon. Good Quality Service Hotel. New, clean, and modern. Free Wifi (be sure to sign up for their guest loyalty reward, and you will get it for free). Great location - right across from the casino. Food: Ruth's Chris Steak House is located in this hotel, so you don't have to travel far for...

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Helpful?
Thank Prinpy
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Prinpy, Thank you for your wonderful review, we truly appreciate it. We are so happy to hear that you enjoyed your time with us. We hope to be able to welcome you back in the near future! Have a great day!

Rockingham, Australia
Reviewed 14 October 2015 via mobile

Stayed one night, never been to the falls previously but was close so bit the bullet. There are loads of hotels to choose from the town of Niagara is a bit tacky, but for most foreign visitors your not here for the town. This hotel is set back from the falls but is with in easy walking distance to everything,...

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Thank Darwintaff
Reviewed 13 October 2015 via mobile

I had a terrible experience with this unprofessional hotel. My room had things stolen from when I had the do-not-disturb sign on the entire stay. Hotel has actual proof of maid illegally entering without my permission, and hotel still denies everything. I stayed at the Four Points for a work conference in the middle of the week. During my stay,...

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Helpful?
4Thank Olga B
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Olga B, I assure you that we do not employ people who steal, we take this issue very seriously and we have done a thorough investigation. Unfortunately, your items have not been located and we have no evidence that your belongings were taken from your room from an employee. Thank you for your review.

Mississauga, Canada
Reviewed 12 October 2015

So me and Joe decided to go out last Friday night and we just wanted to have a good time in Niagara Falls. New to the adventure, we weren't sure where to go. our experience turned out bad first when we came across some grumpy servers at the Margaritaville restaurant We were mistreated so unfairly that we thought we were...

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Helpful?
Thank Amber E
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Amber E, Thank you for taking the time to write such a positive review about your encounter with Vincent. I have shared your feedback with him and he truly appreciates it. Please think of us the next time you are in Niagara Falls! Have a great day!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $118 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Niagara Falls Fallsview 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel
Hotel Style:
#4 Casino Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls Fallsview staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Niagara Falls Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Falls or River view”
youngstownmom, 25 Apr 2017 | Read review
“Get the room with falls view.”
MHeidir, 15 Apr 2017 | Read review
“Request higher rooms overlooking the Falls”
mariemllry, 13 Apr 2017 | Read review
“Choose the fallacies room”
leandreeadivito, 5 Apr 2017 | Read review
“ask for a higher floor with a falls view or city view”
dhunka, 4 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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