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I recently went to the Four Points Niagara Fall for one night, and will likely be back. I am usually a loyal Marriott customer, but I found a great deal for this hotel on Expedia, so I decided to try it, I was not disappointed....More
Thank Yves L
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 18 August 2016
Dear Yves L,
I am so happy to hear that we did not disappoint you!
Thank you very much for taking the time to post a positive review. It’s always great to hear back from our guests who enjoy themselves during their travels.
Took my Grandaughter on Amtrack train from New York to Niagra. Great to have such a wonderful room after a long journey. Hotel staff first class and location perfect. Lovely food in Ruth and Chris steak bar but bit pricey. Hotel had pool and gym...More
The hotel was nice and clean. Even though I was told that the two rooms I booked would be next to each other, they were not. Not a big deal here consider I used my spg points to book this hotel. Self-Parking is CAD 18...More
Worst night in a hotel! Kept awake until 2 am (with a 9 year old) due to
The Bull Market directly outside the window blaring the music. Car alarms going off due to music.
Hotel staff just said 'sorry about that'.
No shuttle to Clifton...More
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 31 August 2016
We always want to ensure that our guests have a very positive and memorial stay with us, I sincerely apologize that we did not succeed in meeting your expectations.
Please email email@example.com so that we can further look into your reservation for you....More
WiFi not working the first day. Had to change room to finally get it to work. Both rooms had no fridge, not very convenient during a heat wave. Elevators do not nearly have enough capacity for the traffic. Had to use the stairs. Parking is...More
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 16 August 2016
I am very sorry that you were unable to take advantage of the complimentary Wi-Fi in your room. Please accept my apology for the inconviecence this caused in having to move rooms.
Our hotel is a select service hotel and we do not...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.