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Very nice, well kept hotel.
We arrived at the noted check-in time (4pm) and were addressed fairly quickly.
With a slight bit of confusion the front desk attendant told me I had already checked in. I replied "No, here we are now!"
She said some...More
We stayed for a mother-daughter get-away and were extremely satisfied with the hotel. Rovina of the front desk was very helpful and attentive. The location of the hotel was so close to the casino and it was very convenient for my over eighty years old...More
We stayed overnight at this hotel, while our stay was not that long, I found the amenities, customer service and location excellent. Reception took the time to make sure the details of the reservations are correct. The Service when I asked for extra lotion was...More
I am more than satisfied with my stay at Four Points. The hotel staff were extremely accommodating and took care of our needs every step of our stay! I’ve never encountered hotel staff quite like the ones at Four Points Niagara. At Four Points the...More
I purchased a three-night package with the Four Points hotel through a Groupon promotion. This was meant to be a present for my wife; our first trip away since our honeymoon.
Groupon 3 Nights - $417
Parking at the Hotel (unknown payment) 3 Nights -...More
2 Thank Stephen K
Response from Dana A, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 5 weeks ago
Dear Stephen K,
Our sincere apologies for the quality of service you received during your stay. Being an online review, it is difficult to contact you directly. Please feel free to contact email@example.com who will be happy to further investigate the incident. I can assure...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.