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Ramada Plaza Niagara Falls

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Ramada Plaza Niagara Falls
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2,125 Reviews from our TripAdvisor Community

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Showing 2,052: English reviews
Stoney Creek, Canada
Reviewed 25 March 2016

Our table and dresser were broke upon arrive to our room. That is after being sent to a dirty room first and having to go back to check in with 3 small children. After repair service called to fix problem we left to a hockey game and upon returning two hours later to an unlocked room with issues unresolved and...

Review collected in partnership with Ramada
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Thank O5472FVheatherf
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for contacting us regarding your stay. We do apologize that our service did not meet your expectations and we will strive to continue bettering ourselves. Please feel free to contact myself directly if you decide to give us another chance. Sincerely, Heather, Front Office Manager, heather.ramadaplazaniagara@gmail.com

Hamilton, Canada
Reviewed 24 March 2016

Review collected in partnership with Ramada
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Thank Mary K
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

East Amherst, New York
Reviewed 24 March 2016

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Thank uscanuck99
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Bowmanville
Reviewed 22 March 2016

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Thank amanda_jobin
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Toronto, Canada
Reviewed 21 March 2016

My wife and I went for a two day break. We had previously stayed here and thoroughly enjoyed our stay.The hotel is directly across from the outlet mall if you choose to go shopping. The rooms are large, clean, with coffee maker,microwave, fridge and lot's of storage space.We took the bus outside the hotel and went downtown to wander about....

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Thank trkndg44
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your AMAZING review for our rooms and staff, we strive to give the best service and value possible. Please visit us again! Sincerely, Heather, Front Office Manager

Georgetown, Canada
Reviewed 19 March 2016 via mobile

-the room was clean but needed updating. -the pool was loud (way too many kids with no supervision) but the water was a good temp. -the pool area was out of towels shortly after we arrived. -the hallways were freezing cold. -the TV sucked! there was like 10 channels and no guide. -key card wasn't necessary to get into hotel...

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Thank Vanessa_k81
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review, we are very sorry to hear that we did not meet your expectations during your recent stay with us. We have informed maintenance and housekeeping regarding your concerns in regards to your room so that we can avoid a repeat occurrence and have since corrected the outside door locks. We will strive to improve ourselves...

Mount Hope, Canada
Reviewed 18 March 2016

we really liked the place, very clean and friendly. The only down fall was the beds were really bed my girlfriend sunk into the mattress and couldn't walk for a few days due to back issued.

Review collected in partnership with Ramada
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Thank Brenda K
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your kind review for our rooms and staff, we strive to give the best service and value possible. Please visit us again! Sincerely, Heather, Front Office Manager

Ontario
Reviewed 17 March 2016

My family and I stayed for 2 nights while enjoying Niagara Falls. The suite is lovely with a living room with pull out bed but the kids (ages 12 and 8) said the mattress was very lumpy and you could feel the springs. The king bed was nice and soft but the noise from the highway was distracting. One negative...

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Thank sam09876
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We are sorry to hear that you did not enjoy your stay and have passed on your concerns to the departments involved. Parking is $15 per night if parking onsite and our Facility Fee of $5.99 also gives our guests unlimited nationwide calling in addition to access to our pools, fitness centre and business centre....

Aylmer, Canada
Reviewed 11 March 2016

Toilets didn't flush without a plunger. Used, opened, half drank water bottle in our room with 2.99 price tag on it. Reported this 3x, no one came to remove it, still charged for it. No hot water on second day. Friend's ceiling leaked. Parking lot is ridiculously tight, $15 fee. Were told to quiet down while we were sitting on...

Review collected in partnership with Ramada
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1Thank Kariwyse
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We do apologize for the disruption during your stay as we try our best to handle any noise complaints and address them immediately. Housekeeping has also been made aware of your concerns and we hope to see you again! Sincerely, Heather, Front Office Manager

Toronto, Canada
Reviewed 9 March 2016

I deiced to stay here due to the amount of coupons you receive for the falls. Easy check in,friendly staff, we upgraded to the presidential suite. It was mediocre, however quite spacious, nothing too fancy. No welcome gift. The balcony was nice however the day was so windy we did not make much use of it. The pool was crowed...

Review collected in partnership with Ramada
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1Thank Rachel A
Alan M, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for the AMAZING review, it is greatly appreciated. We take pride in our rooms and service and love hearing great things about them. Hope to see you again and maybe next time have you visit our on-site Meat Market restaurant for its fine dining experience. Sincerely, Heather, Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more   less 

Additional Information about Ramada Plaza Niagara Falls

Address: 7389 Lundy's Lane, Niagara Falls, Ontario L2H 2W9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $65 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Niagara Falls 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Ramada Plaza Niagara Falls Hotel Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Niagara Falls staff and other travellers.
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Questions? Get answers from Ramada Plaza Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be on the newer side I believe it is called the tower”
 of 5 bubbles gail212015, 26 Jan 2017 | Read review
“try to get a room in the main building. The adjacent building has older rooms and is more run-down”
 of 5 bubbles ginal238, 23 Jan 2017 | Read review
“Another hotel chain”
 of 5 bubbles H895IBwaynew, 8 Jan 2017 | Read review
“$2.75 bus fare to go around niagrafalls if you dont come with a car”
 of 5 bubbles jfh2017, 7 Jan 2017 | Read review
“There are rooms available with a balcony, and I did notice they are pet-friendly.”
 of 5 bubbles V2995LWpaulm, 4 Dec 2016 | Read review
5 of 5