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Niagara Falls Marriott on the Falls

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Niagara Falls Marriott on the Falls
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2,675 Reviews from our TripAdvisor Community

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Showing 2,460: English reviews
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Thornhill, Canada
Reviewed yesterday NEW

The room was fine and adequate, however the service was not very good. When we got back to our room on our second day it still had not been cleaned and it was about 4 in the afternoon. We just went out in the hall and asked the chambermaid to give us some fresh towels and forget about coming in...

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Helpful?
Thank Evelyne S
St-Alphonse-Rodriguez, Canada
Reviewed 2 days ago NEW

The view was fantastic on the Falls at night. The room was spacious comfortable and modern! The stay was to short! The location of the hotel was lovely. The Staff was friendly and respectful. The food was good and service was excellent as well.

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Thank Nancy D
new england
Reviewed 3 days ago NEW

We loved our suite on 31st floor will fantastic views of Falls. Very clean, spacious, with comfortable beds, modern up-to-date decor and tvs. We didn't appreciate having to pay for wifi in the room, but at least it was free in the lobby. Didn't like paying for parking but maybe this is the norm in Canada? Loved the location of...

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Thank triptaker78
Reviewed 3 days ago NEW

Very nice hotel. Not much to say about my experience as it was short (2 nights only) and all I can say is that I had a good one. The fallsview room was beautiful. The staff was friendly and the amenities were well maintained. We used the swimming pool every singe day and we really enjoined it. I would definitely...

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Helpful?
Thank Claudiu A
PatrickReginaGM, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Good Day Claudiu A, Thank you for taking the time to share your experiences. We are very happy to hear that you enjoyed your stay with us and we look forward to your next visit. Yours in Hospitality, Patrick Regina

Reviewed 3 days ago NEWvia mobile

Such an incredible view from our rooms on the 27th floor!!! We sat in our room, on the floor in front of the wall of windows, from 11pm - 2am watching the lights on the Falls, drinking some Niagara Brewery beers, and just hanging out, sharing life. Our family day weekend was an awesome adventure!

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Helpful?
Thank Jennifer S
PatrickReginaGM, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Good Day Jennifer S, Thanks so much for your great comments! We appreciate your feedback regarding the amazing view from your guestroom. I hope that you will come and stay with us again. Yours in Hospitality, Patrick Regina

Reviewed 4 days ago NEWvia mobile

Stayed in one of the fallsview rooms and found the views fantastic from the room. The service at front desk was prompt, polite and informative. Loved that they had a Starbucks in the hotel so you didn't have to go outside for a good coffee. All of the hotel staff provided excellent service. Overall excellent stay.

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Thank Gerard G
PatrickReginaGM, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Hello Gerard G, We were very pleased to hear that you enjoyed the service and amenities that Marriott on the Falls was able to offer you throughout your stay. We hope to get the opportunity to host your family again in the near future. Yours in Hospitality, Patrick Regina

Chicago, Illinois
Reviewed 1 week ago

This hotel was fabulous!! We got there and were welcomed with a smile. Quick check in and off we went to our room. We were given a room with a view at no additional charge and when we got in the room, there was a note for our 3 years old wishing him Happy Birthday + special treat for his...

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2Thank belledujour183
PatrickReginaGM, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Good Day belledujour183, We want to thank you for your positive feedback regarding the service you received and will certainly share this great feedback with our team. We hope to get the opportunity to see you again in beautiful Niagara Falls. Yours in Hospitality, Patrick Regina

Vienna, Virginia
Reviewed 1 week ago via mobile

We are Marriott Rewards members and have stayed in their hotels all around the US, Europe and Australia. On the Canadian side of Niagara Falls, two huge Marriott hotels are across the street from each other. We selected this particular Marriott on the strong recommendation of a friend who stayed here in 2015 and advised us to pay a few...

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1Thank bikermike81
PatrickReginaGM, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Hello bikermike81, It is great to read that every aspect of your stay was brilliant. Thank you for this amazing review and we look forward to hosting you when you return. Yours in Hospitality, Patrick Regina

Hackensack, New Jersey
Reviewed 1 week ago

Let me tell that this is by far the BEST Marriott we have stayed at. The customer service was top notch. It was clean and inviting, super friendly and the food was delicious. We were greeted by Chelsea who was just the sweetest and took care of all our tours. Next we met Wayne (Funny guy) helped us by staying...

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1Thank Melissa B
PatrickReginaGM, General Manager at Niagara Falls Marriott on the Falls, responded to this review

Hello Melissa B, We appreciate your positive feedback concerning the pleasant and friendly service provided by our hosts. We are delighted that they were attentive and had great suggestions for your stay. Thank you again for your wonderful review and come visit us again soon! Yours in Hospitality, Patrick Regina

Reviewed 1 week ago

My husband and I spent our honeymoon here on December 24, 2015. We stayed in the room with two floors. The view was incredible, and the hotel was beyond friendly and so accommodating. When the hotel found out we had just been married, they surprised us with a bottle of champagne and cake. The room was spotless and spacious, the...

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1Thank Selina W

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Niagara Falls Marriott on the Falls Hotel is the ideal place to stay for your next leisure getaway. The hotel serves as hub spot to all of Niagara, and its recent $15-million renovation and upgrade offers our Niagara Falls hotel guests a modern and trendy travel experience. For guests looking to experience the best that a Niagara Falls hotel has to offer, the Niagara Falls Marriott on the Falls hotel is situated in the heart of the Fallsview Boulevard district, minutes away from area attractions, world-class wineries, golf and casinos. ... more   less 

Additional Information about Niagara Falls Marriott on the Falls

Address: 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Marriott Niagara Falls Gateway on the Falls Hotel)
Region: Canada > Ontario > Niagara Falls
Price Range: $119 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Niagara Falls Marriott on the Falls 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Marriott Gateway On The Falls Hotel Niagara Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#2 Green Hotel in Niagara Falls
#6 Luxury Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Niagara Falls Marriott on the Falls staff and other travellers.
38 questions
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Scarborough, United Kingdom

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Questions? Get answers from Niagara Falls Marriott on the Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A must to get a Falls view”
 of 5 bubbles ChaletsEmelie, 22 Feb 2017 | Read review
“we were glad we paid extra for a high floor with views of Falls - worth every penny”
  • view from suite on 31st floor
 of 5 bubbles triptaker78, 21 Feb 2017 | Read review
“Make sure to get the room facing the American side so to face the falls.”
 of 5 bubbles belledujour183, 16 Feb 2017 | Read review
“Falls view is a must not a city view”
 of 5 bubbles Y8067BRmelissab, 14 Feb 2017 | Read review
“Pay extra for a falls view room, higher up.”
 of 5 bubbles luv2travel076, 11 Feb 2017 | Read review
5 of 5