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Holiday Inn Niagara Falls - By The Falls

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Traveller (245)
Room & Suite (179)
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Overview
  • Excellent23%
  • Very good47%
  • Average20%
  • Poor5%
  • Terrible5%
Travellers talk about
“skylon tower”(142 reviews)
“free parking”(147 reviews)
“great location”(158 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,001)
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924 results
Traveller rating
225
409
188
56
46
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LanguageEnglish
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225
409
188
56
46
Show reviews that mention
All reviewsskylon towerfree parkinggreat locationbreakation packageoutdoor poolimax theaterwalking distanceparking lottwo sinksclifton hillfirst floorhotel restaurantdirectly across the streetnight packagebreakfast buffetbeds were comfortableother attractions
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1 - 5 of 924 reviews
Reviewed 4 days ago via mobile

My 10 year old daughter and I recently stayed at this hotel for 3 nights. We were put in a room directly beside the ice machine which went off at all hours of the day and night. We both slept poorly due to constant noise....More

2  Thank athena762018
Hotel's Favourite
Reviewed 28 November 2017

This hotel is a very modern hotel and is located across the street from the Fallsview Casino. The walk to the falls to view in the day or evening is nice. The location is excellent but away from the other noisier attractions of Niagara Falls....More

2  Thank limeyca
Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 28 November 2017

Thanks for the great review of our newly renovated hotel! It's great to be called modern after our extensive facelift last winter. We're so glad you enjoyed being so close to the Niagara Falls attractions, plus our free parking. We hope to see you back...More

Reviewed 1 week ago

We are over in Canada on holiday and the relative we are staying with purchased a 2 night stay here while we were visiting. She was under the impression that we had breakfast and at least 1 dinner included and judging by the price that...More

2  Thank Fiona B
Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

Thank you for taking the time to tell us about your concerns. I'm so sorry there was a misunderstanding on what was included in your rate, or that you did not think we were looking into the matter. Our Front Desk clerk most definitely did...More

Reviewed 1 week ago

My wife and our four daughters decided to take a quick spring break trip to Niagara Falls, and use this hotel as our base. We were very pleased with everything here from the front desk to the parking, restaurant and pool area. The location is...More

1  Thank John K
Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

Thanks so much for the lovely review! Our central location is a great 'home base' for any trip to the Falls. I'll definitely pass on the feedback to Robin and the rest of the team, who will be thrilled you enjoyed our customer service. We...More

Reviewed 3 weeks ago via mobile

I booked this last min! And it was perfect parking was free and super easy! Wendy at the front desk was so so sweet and nice! New rooms are super clean and nice! Easy walk everywhere! Will stay again!More

Thank MUrsetti
Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 3 weeks ago

Thanks so much for the lovely review! We're very lucky to have Wendy on our team, and I'll pass on your compliments to her. We're glad you enjoyed the renovated rooms and our accessible location. We hope to see you back at Holiday Inn by...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 73 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 73 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (245)
Room & Suite (179)
Dining (43)
Pool & Beach (41)
Amenities (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kenneth C
13 April 2018|
AnswerShow all 3 answers
Response from Paula K | Reviewed this property |
The room I was in had both. The fridge was not stocked.
1
Vote
Alma L
13 April 2018|
Answer
Response from Lynda C | Reviewed this property |
Yes they do
0
Votes
Melissa Y
27 January 2018|
AnswerShow all 3 answers
Response from Teresa A | Property representative |
Yes - cribs are provided free of charge, though they are subject to availability
0
Votes
Room Tips
"Ask for ground floor"
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"Family rooms (2 queens and pull-out sofa) are nice for groups of 5 or 6."
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"1 King bed rooms have refridgerators"
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"you can ask for help getting bags to room"
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