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Imperial Hotel & Suites

Expedia.comUSD 88*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Imperial Hotel & Suites
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620 Reviews from our TripAdvisor Community

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Showing 578: English reviews
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Toronto, Canada
Reviewed 4 days ago NEWvia mobile

The hotel is under serious renovation. But the done suites a great! The staff is okay.. kinda helpful but seem under pressure or undertrained. I've seen better hospitality! We had an issue with our Suite with no sofa bed it was promised on my reservation.. but apparently "it's not the hotels fault what the third party sites advertise" it was...

Thank Mirage H
Reviewed 3 weeks ago via mobile

These are the view from our room. The hotel was comfortable. It's being renovated, it will be nice when their done. I really liked the shower in the bathroom, the rain effect. It was pretty quiet until Friday. The pool, fitness room and jacuzzi need a makeover bad. The only complaint I had was the towels were to thin and...

Thank jadore c
Reviewed 24 March 2017 via mobile

Great location and wonderful staff they were very helpful and when we checked out at 11am on Sunday they kept our bags in their storage for us so we did,not have to take it everywhere with us. my wife said she would definitely stay there again we had a great time. On the negative side the bath tub could be...

Thank tonyrr45
Mount Albert
Reviewed 15 March 2017

we have been going to the Falls for many years (sometimes twice a year) and stay at the Imperial most of the time....this time we stayed somewhere else because the Imperial was under renovations....am going back to Imperial next time....love the rooms, people & pool

Thank Susie48558
Toronto, Canada
Reviewed 20 February 2017

We stayed for one night. Nowhere did it say when I booked the room that the hotel was under renovation. It wasn't until I arrived, having prepaid, that I was told the pool had just been filled and that it was cold and not really able to be used. Our room was run down and shabby, the tub stained, the...

1Thank redkitty78
Buffalo, New York
Reviewed 15 February 2017

Wasn't aware of renovations being done when booking. Wouldn't have booked if we knew that. Not many guests yet we were put in room behind elevators facing the back of the building. Renovations were directly above us They kept using the elevators all day to transport materials and supplies. Couldn't sleep in at all. Room was clean and nice. Restaurant...

1Thank 1960Mark
Reviewed 15 February 2017 via mobile

Great value for a quick getaway, have been coming now for 3 years right after Christmas just to unwind with the family. The pool, hot tub and golden griddle are all very convenient. Pool could be abit warmer for me but kids still loved it.

1Thank roysJ6504ND
Toronto, Canada
Reviewed 30 January 2017

What a sharp looking little hotel. Always passed by the Imperial while visiting Niagara and thought we should check it out sometime. Finally did. Unfortunately it wasn't anything special inside. Location was convenient and our view of the Skywheel was very good. The pool area was a cool set up, the hot tub was decent but the pool was very...

Thank J B
Reviewed 23 January 2017

Absolutely loved our stay! All the staff were very accommodating, helpful & friendly from the front desk to the cleaning staff to the general manager. The king bed was wonderful, the view spectacular & we were within walking distance to so many great things to see & do. The indoor pool & hot tub were a fantastic added bonus during...

Thank Cindy M
Guelph, Canada
Reviewed 18 January 2017

Very nice view of the American falls and dinosaurs golf. Staff was very friendly and helpful. Restaurant was very good and fast. Pool and hot tub was both appreciated and clean. With being under renovation we were not sure what to expect. We were pleasantly surprised and glad we stayed. Great location.

Thank 737wallyg

198 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Imperial Hotel & Suites

Address: 5851 Victoria Ave, Niagara Falls, Ontario L2G 3L6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $83 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel & Suites 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Imperial Hotel And Suites
Imperial Hotel Niagara Falls
Imperial Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel & Suites staff and other travellers.
4 questions
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Montreal, Canada
Oshawa, Canada
over a year ago

See all questions (4)

Questions? Get answers from Imperial Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book here, find another hotel.”
redkitty78, 19 Feb 2017 | Read review
“If possible, higher up and facing Clifton Hill is nice.”
  • Mini Fridge
  • Needs an update
  • View from top floor hallway window
jbV4448PQ, 29 Jan 2017 | Read review
“Get a cityview room you can see Clifton Hill plus the giant skywheel lit up at night!”
517cindym, 22 Jan 2017 | Read review
“Book one the the higher room that are in the front of the hotel, better view.”
kidsareluved, 10 Sep 2016 | Read review
“Don't believe what you see in their website”
911cherylq, 31 Aug 2016 | Read review
5 of 5
USD 88* /night
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ElvolineUSD 100
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TravelocityUSD 88
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Prices are for 1 room, 2 adults
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