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Best Western Plus Cairn Croft Hotel

TravelocityUSD 105*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 124*
USD 105*
USD 124*
USD 105*
USD 124*
USD 105*
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Best Western Plus Cairn Croft Hotel
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1,263 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
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Reviewed 2 days ago NEW

This hotel was great. It had the most friendly and helpful staff we've ever encountered while staying at a hotel. They went above and beyond to make our stay great. The room was clean and well decorated.

Review collected in partnership with Best Western
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Helpful?
Thank kimmB5864KS
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, I am so proud to hear that our staff were the most helpful that you have ever encountered. This is exactly how we want our guests to feel when the leave our hotel. Thank you taking time to share your experience. Best, Paul Cade

London, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Stayed here the weekend of April 20th for the first time with the Lindsay golf group that have been coming for 20+ years. 45 guys, great hotel, very accommodating, with a great price. Have a great courtyard with a pool area and hot tubs with tables that is accessible from many of the rooms. Rooms were clean ,good beds, decent...

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Helpful?
Thank Dirk B
About Hotel's Favourite Review
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi There, Thank you so much for writing a wonderful review. I am pleased to hear from one of the John Lindsay Memorial group members. Your group has been coming to our hotel for years, and we are so appreciative for your business. We all look forward to seeing your group again next year. Thank you, Paul Cade

United Kingdom
Reviewed 3 days ago NEW

We only stayed here for one night so wasn't worried too much about the quality or amenities at the hotel. Our room was on the ground floor and was right next to the indoor pool. Upon arrival, which was around 7-8pm, there were still kids playing in the pool and being quite loud. This is fine but after a long...

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Helpful?
Thank Mel B
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, Thank you for taking time to share your experience with potential travellers. It sounds as if you were on one of the bus tours that came through last week. We are so thankful that you chose to stay at our hotel. I hope that if you are ever back in Niagara Falls that you will decide to stay...

Maple, Canada
Reviewed 5 days ago NEW

Great hotel with kid-friendly facilities. The indoor pool is really fun and has warm water. There is an open area to bring in and eat your meals. The room was clean and fully functional. Great location, next to many restaurants and short drive to the Falls.

Review collected in partnership with Best Western
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Helpful?
Thank 923shachars
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi There, We are so happy that you enjoyed your stay. I hope that you will decide to come back to see us again soon. Regards, Paul Cade

Innisfil
Reviewed 6 days ago NEWvia mobile

My husband and I stayed at this hotel for 2 nights (May 16-18, 2017) with our 2 children. Check in was smooth and timely, with lots of parking available on site ($12/night). We had a ground level room right next to the pool/courtyard. The room was clean and simple, bathroom a little dated, but no problems. Mini fridge in the...

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Helpful?
Thank Emily C
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, Than you for bringing your family to stay with people who care. We have built our reputation on being one of the hotels that provides superior customer service to all of our guests. We are also proud to say that we have the cleanest hotel in Niagara Falls. After all, we know how important that is all of...

Cambridge, Canada
Reviewed 6 days ago NEW

My wife and I decided to get away from it all and saw a great deal that Best Western Plus Cairn Croft Hotel was offering and went ahead and booked. Upon our arrival were were very cordially greeted and made to feel welcome. We are Diamond members and while upgrades were not possible as the hotel was booked solid we...

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Helpful?
Thank Wayne I
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, Thank you for deciding to stay with us. We truly appreciate your business and hope that you will be back to see us again soon. I also want to thank you for your loyalty to Best Western as a brand. Thank you, Paul Cade

Lynchburg, Virginia
Reviewed 1 week ago

We were very please with the quality and location of this hotel. It is a short walk down the hill to the falls welcome center, across the street from the casino, and in walking distance to most 'Fallsview District' attractions and restaurants. The WeGo bus is a great option to get around. Anyway, rooms were comfortable and clean. We would...

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Helpful?
Thank timii129
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Hi There, Thank you for your review, however, it seems that you have mistaken our property from the Best Western Fallsview. They are located directly across from the Casino. Either way, on behalf of the BW Fallsview, thank you for staying with the Best Western Brand and I hope you will consider BW wherever life takes you. Regards, Paul Cade

Peterborough, Canada
Reviewed 1 week ago

Fortunately Niagra has a great many amenitites that made up for the horrible hotel stay. We ended up in an adjoining room with a group of very loud ladies next door who came back shrieking at 3:30 am. We tried calling the front desk from the room phone, no answer, and from a cell phone, no answer, so had to...

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer O
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, I am terribly sorry that your experience at our hotel was disappointing. After reading your review, I can completely sympathize with you. If I was in your shoes, I would have been just as upset. If you would be so kind as to reach out to me, perhaps we can discuss the matter further. Regards, Paul Cade

Stratford, Canada
Reviewed 1 week ago

This hotel is very well kept and the lobby and some rooms have been recently renovated. There is a nice pool courtyard with great slides and hot tubs, as well as sitting areas that all can enjoy. It has an great Irish restaurant /bar with great food and entertainment on the weekend. No need to drive anywhere!

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Helpful?
Thank bigfootcanuck
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, Thank you for taking time to review our hotel. It was an absolute pleasure to serve you. I hope that you will be back to see us again soon. Regards, Paul Cade

Reviewed 1 week ago via mobile

First time I've stayed here and wont be the last! Loved my room and enjoyed the area the hotel is located in. A group beside me was a little too loud; but a quick call to the front desk and they resolved that right quick!

 Report
Helpful?
Thank TravelQueenBee12456
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this review

Good Morning, We are so happy to see that you loved your stay. I apologize about the noisy group, but am pleased to see that we resolved the issue right away. Regards, Paul Cade

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474 - Executive Suite (62)
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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 

Additional Information about Best Western Plus Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: $94 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Cairn Croft Hotel 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Priceline, Hotels.com, Travelocity, Best Western, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Plus Cairn Croft Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Cairn Croft Hotel staff and other travellers.
26 questions
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Questions? Get answers from Best Western Plus Cairn Croft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The poolside rooms are noisy during the day because of the kids in the pool, but it closes at 10 so it''s fine after that.”
bigfootcanuck, 18 May 2017 | Read review
“125 is great it has handicapped bar inside shower”
V599ZXkimh, 10 May 2017 | Read review
“If you like to go to bed early or sleep in late don't pick a room around the pool, it's noisy. Just kids having fun around the pool.”
RGCanadianguy, 17 Apr 2017 | Read review
“Avoid the courtyard rooms unless you don't mind noise and are going for the pool”
PickeringMikeReid, 17 Apr 2017 | Read review
“Be aware that parking is a major issue, you may need to walk quite a distance to get to your car.”
aprild841, 12 Apr 2017 | Read review
5 of 5
Travelocity
USD 105* /night
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Orbitz.comUSD 105
Expedia.comUSD 105
HotelQuicklyUSD 124
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Prices are for 1 room, 2 adults
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