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Best Western Fallsview

2,399 reviews
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Traveller (338)
Room & Suite (153)
Pool & Beach (39)
Overview
  • Excellent16%
  • Very good31%
  • Average27%
  • Poor12%
  • Terrible14%
Travellers talk about
“ihop restaurant”(62 reviews)
“fallsview casino”(120 reviews)
“walking distance”(97 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Multilingual Staff
3.0 Star Hotel
All hotel details
Offers from Best Western Fallsview
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,399)Write a Review
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2,276 results
Traveller rating
388
668
606
280
334
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Time of year
LanguageEnglish
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388
668
606
280
334
Show reviews that mention
All reviewsihop restaurantfallsview casinowalking distanceskylon towershort walk to the fallslarge roomclifton hillpool and hot tubbalconyattractionsimaxpackagearcadefireworkskeg
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1 - 5 of 2,276 reviews
Reviewed 3 days ago

The position of this hotel was excellent, and check in was to be commended with the very friendly and efficient staff. We opted to pay for parking at the hotel @ $20 per night plus taxes, which was a mistake as just across the road...More

Thank Gaynor_D255100
Response from BWFallsview, Public Relations Manager at Best Western FallsviewResponded yesterday

Thank you for taking the time to share your experiences during your recent stay. I will be sure to share your feedback with our entire team. I hope you will consider staying with us again in the future.

Hotel's Favourite
Reviewed 30 November 2017

We booked a mid-week package for 1 night in late November. Checkin was great and we were able to get an upgrade to a deluxe King room at no extra cost. I think the manager checked me in. He said on weekend and in the...More

Thank win54
Response from BWFallsview, Guest Relations Manager at Best Western FallsviewResponded 2 December 2017

Thank you for taking the time to share your experiences. We are happy to hear you enjoyed your stay!

Reviewed 3 days ago

Used our points to take a mid winter break to Niagara Falls. Had read the Falls were really pretty with the long cold weather. Arrived to find a shirt line of people but everyone was taken care of quickly. We were looked after by a...More

Thank Karl L
Response from BWFallsview, Public Relations Manager at Best Western FallsviewResponded 2 days ago

Thank you for your review. I am happy to hear you enjoyed your stay and we hope to see you in the Summer!

Reviewed 4 days ago

We received this as a Christmas present so it was not our choice to stay here . First off the parking lot was a nightmare to park in . The lobby of the hotel was dirty and had empty coffee cups all over the tables....More

Thank shelley_keeling
Response from BWFallsview, Guest Relations Manager at Best Western FallsviewResponded 2 days ago

I am very sorry to hear of your experiences. I will be sure to address the appropriate departments with regards to your feedback. I can assure you this is not the practice of the hotel and I do hope you consider staying with us again...More

Reviewed 2 weeks ago via mobile

This is probably the worst hotel I have ever stayed at. Very dirty. Smells bad, the shower is gross. After taking a shower you feel you need another shower. The staff not so pleasant. We were there for a hockey tournament in which a price...More

Thank ladyl1978
Response from BWFallsview, Guest Relations Manager at Best Western FallsviewResponded 1 week ago

I am very sorry to hear of your experiences. I will be sure to share your feedback with the appropriate departments.

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 54 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 54 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (338)
Room & Suite (153)
Pool & Beach (39)
Dining (16)
Hotel & Grounds (242)
Bathroom (33)
Business Centre & Event Rooms (28)
Family and Play Areas (4)
Questions & Answers
Ask a question
popeye001
26 June 2017|
AnswerShow all 7 answers
Response from maybelline79 | Reviewed this property |
$20
1
Vote
Tracy O
3 April 2017|
AnswerShow all 4 answers
Response from beachbums01 | Reviewed this property |
I think you have to be 18
0
Votes
CubaToronto
9 March 2017|
AnswerShow all 11 answers
Response from Patricia P | Reviewed this property |
No Fridge
0
Votes
Room Tips
"Try for a room in the tower."
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"None it's disgusting and dirty"
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"look for Anthony as your housekeeper. He is the best!"
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"Sunset view is the parking lot."
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