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05/11/2017 06/11/2017
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    Crowne Plaza Niagara Falls - Fallsview

    5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
    011 61 1800 760 595
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    05/11/2017 06/11/2017
     9 people are viewing this hotel
    USD 144*
    USD 88*
    SAVE USD 56
    USD 89*
    USD 88*
    Traveller (814)
    Room & Suite (310)
    Dining (43)
    Overview
    • Excellent36%
    • Very good27%
    • Average19%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “rainbow room” (120 reviews)
    “marilyn monroe” (46 reviews)
    “historic hotel” (24 reviews)
    Free Internet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    3.5 Star Hotel
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    5 Nov.6 Nov.
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    Write a Review
    Reviews (1,987)
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    1 - 5 of 1,780 reviews

    Reviewed 4 days ago

    Normally, I would assign a two star rating to a property of this nature, but the staff drag this one up to three stars... on their backs. The hotel is just plain tired. The bathrooms, beds and carpets need replacement. Noisy AC. Location is right...More

    Thank Lawrence2300
    Hotel's Favourite
    Reviewed 2 September 2017 via mobile

    After just 2 weeks, my family stayed in this hotel once again. We have stayed in almost all the hotels in Niagara falls but for us this hotel is way above every hotel in the area in terms of its perfect location, exquisite view, immaculate...More

    1  Thank Stargazer888
    Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 11 September 2017

    Dear Stargazer888: We are so happy to hear you and your family enjoyed your stay with us here in Niagara. Thank you for taking the time to share your feedback and leave a review. At your service, Claudia Mc F Guest Relations Management Team, IAGFA

    Reviewed 5 days ago

    Other reviews called out what we experienced. Hotel is dated, however beds were very comfortable and the location is exceptional. I would stay there just for the location. You should check you bill as there are additional charges such as parking that although we were...More

    Thank Marianna C
    Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 4 days ago

    Dear Marianna C, Thank you for your review. It's great to read that you were able to relax in our comfortable bedding and that you enjoyed our convenient location to all there is to see and do near the falls. I have forwarded your feedback...More

    Reviewed 5 days ago via mobile

    Upon arrival at the hotel, the looby looks like one of those from a by-gone classical era. Talking about the room, the bed and the pillows are very uncomfortable. Even the safety lock of the room has been tampered with. It seems like there was...More

    Thank Keith Michael V
    Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 4 days ago

    Dear Keith Michael V, Thank you for taking the time to write us a review. Indeed we do have many different room categories at our property to suite all types of travel from non-view to Superior Fallsviews. I once again thank you for all of...More

    Reviewed 1 week ago

    Delta vacations package deal but the final bill included room charges and breakfast that we didn’t even know about. Signed up for IHG reward program when we checked in and got some perks, including a bottle of wine-had to ask for it twice before it...More

    Thank Lisa V
    Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 1 week ago

    Dear Lisa V, Thank you for your feeback. I am pleased to read that you enjoyed the history of our hotel and that our team was able to efficiently take care of the shortcomings that you mentioned in your review. We truly appreciate all of...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 55 - USD 277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Casino Hotel in Niagara Falls
    • #8 Spa Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 234
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, TripOnline SA, Cancelon, HotelsforEveryone, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Crowne Plaza Niagara Falls - Fallsview reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls ,
    • Niagara Falls Crowne Plaza
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    Traveller (814)
    Room & Suite (310)
    Dining (43)
    Pool & Beach (11)
    Hotel & Grounds (466)
    Bathroom (42)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    1,589 reviews
    .28 km away
     
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    2,576 reviews
    .34 km away
     
    Travelodge Niagara Falls at the Falls
    891 reviews
    .18 km away
     
    Sheraton on the Falls
    7,167 reviews
    .14 km away
     
    Nearby Restaurants
    Niagara Brewing Company
    892 reviews
    .19 km away
    Rainbow Room by Massimo Capra
    631 reviews
    .00 km away
    Fallsview Buffet
    1,065 reviews
    .18 km away
    Windows by Jamie Kennedy Fresh Grill & Wine Bar
    397 reviews
    .15 km away
    Nearby Attractions
    Bird Kingdom
    2,694 reviews
    .25 km away
    The Great Canadian Midway
    741 reviews
    .22 km away
    Fallsview Indoor Waterpark
    1,820 reviews
    .07 km away
    Nightmares Fear Factory
    677 reviews
    .28 km away
    Ask a question
    Questions & Answers
    Vdp071
    25 September 2017|
    AnswerShow all 2 answers
    Response from catttttttttttttt2017 | Reviewed this property |
    when you go to check out you will see on your bill some initials that are unfamiliar I asked and was told it was a municipal beautification tax, other places call it tourist tax or what ever else. I simply said I am not... More
    1
    Vote
    BMger
    5 July 2017|
    AnswerShow all 10 answers
    Response from djsunfun | Reviewed this property |
    I had no problem when I have stayed here. I have been there 2 times in the past year
    1
    Vote
    Room Tips
    "Rooms with the falls view are good because the falls are exceptional!"
    Read review
    "Fallsview was great"
    Read review
    "9 and 10th floor I was 'told' was good. Cannot vouch for it personally. Very expensive"
    Read review
    "Arrive at the hotel early but make sure to specify on your booking that you are for early check-in and ask..."
    Read review
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