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Crowne Plaza Niagara Falls - Fallsview

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About
Location
Cleanliness
Service
Value
Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra.
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Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Paid Wifi
Pool
Room Service
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Free High Speed Internet (WiFi)
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Reviews (2,230)
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1,994 results
Traveller rating
676
516
384
221
197
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LanguageEnglish
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676
516
384
221
197
Show reviews that mention
All reviews rainbow roll marilyn monroe historic hotel clifton hill rainbow bridge water park an older hotel hershey store hard rock cafe top floor planet hollywood rainforest cafe indoor waterpark great view an upgrade this past weekend march break
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1 - 5 of 1,994 reviews
Reviewed 5 days ago

My company sent me to Niagara Falls for some training. I booked at the Crowne Plaza as it is near the falls and Clifton Hill. I have stayed at other Crowne Plaza hotels and the rooms were up to par with a 4 star hotel....More

Date of stay: May 2018
1  Thank sevylego
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded today

Dear sevylego Thank you for taking the time to leave us a review. Please accept my sincerest apologies that you experienced issues with both rooms that you were given during your time with us. I have forwarded your review to the appropriate departments for follow...More

Hotel's Favourite
Reviewed 2 November 2018

Yes you can tell this is one of the older hotels BUT it holds prime view for all of the Falls. Finding the car park was simple - access to the left of the hotel. Reception is on the first floor (2nd in US/Canada speak)....More

Date of stay: September 2018
1  Thank nsander219
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 5 November 2018

Dear nsander219, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. It was as our pleasure to serve you, and we are honoured to be your hotel of choice when visiting the Niagara area! At your service, Tanya F Guest Relations...More

Reviewed 6 days ago

Just turning around the bed to go from the walkway to the bathroom required me to battle with the curtains such the room was small. There was a chair that I could not even place anywhere, pretending I could use it for working - as...More

Date of stay: November 2018
Thank Flying_Teddy
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 5 days ago

Dear Flying_Teddy, Thank you for taking the time to review your stay. Please accept my apologies that we did not exceed your expectations while staying with us for which is truly disappointing. Your feedback is very important to us and has been shared with the...More

Reviewed 1 week ago

Ok first off you will read reviews of this Historic Niagara Falls Hotel and see that many say the rooms are small. Yes they are but not like NYC small. People have to remember, or know, that this hotel was built in 1929 so even...More

Date of stay: December 2018
Thank Vegas2007
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 5 days ago

Dear Vegas2007, I wanted to take a moment to thank you for sharing your wonderful stay on social media. We are delighted to read that you enjoyed your stay with us in Marilyn's room and that Delia was able to make it that much more...More

Reviewed 1 week ago via mobile

My wife and I stayed there as part of a Company Christmas Party event. We had a room on the top floor which was supposed to be a nice one. The view is nice but the hotel is very outdated. It was cold outside and...More

Date of stay: December 2018
Thank romaint508
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 5 days ago

Dear romaint508, Thank you for taking the time to review your stay. Please accept my sincerest apology that we did not exceed your expectations and that you were left disappointed with your overall stay. Your feedback is very important to us and has been shared...More

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Questions & Answers
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jmichael911
1 November 2018|
AnswerShow all 6 answers
Response from kathdodd | Reviewed this property |
There is a parking garage directly behind the Crowne Plaza. It was expensive ($35 for 24 hours) but extremely convenient. I am sure there are other less expensive places but that will require a big walk.
2
Votes
LC080614
25 October 2018|
AnswerShow all 2 answers
Response from LVJAKE | Reviewed this property |
Our room was great view was fantastic.
0
Votes
LC080614
25 October 2018|
AnswerShow all 4 answers
Response from andromeda1 | Reviewed this property |
There were no bed bugs in the hotel room so don’t let the previous comment put you off staying here. It was cleaned every day to a high standard
2
Votes
Room Tips
"I would avoid this hotel"
sevylego
5 days ago
Read review
"Avoid facing the parking"
Flying_Teddy
6 days ago
Read review
"Any Room Is Great"
Vegas2007
1 week ago
Read review
"High up and Fallsview"
nsander219
2 Nov. 2018
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PRICE RANGE
USD 76 - USD 272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza niagara falls - fallsview hotel niagara fallsniagara falls crowne plaza
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
234
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