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River Rapids Inn

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Traveller (28)
Room & Suite (6)
Dining (1)
Overview
  • Excellent35%
  • Very good40%
  • Average13%
  • Poor10%
  • Terrible2%
Travellers talk about
“no elevator”(10 reviews)
“free parking”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Business Centre
2 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
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81 results
Traveller rating
29
31
10
9
2
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LanguageEnglish
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29
31
10
9
2
Show reviews that mention
All reviewsno elevatorfree parkingeggs and sausageyogurttable and two chairscomplimentary breakfastwego stopan older hoteli highly recommend this hotelparking lotrooms are spaciouscoffee makergood sizeniagara on the lakewould definitely stay here againwine tourminute drive
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1 - 5 of 81 reviews
Reviewed 3 days ago

My wife and I enjoyed a 3 day-2 night stay here. Our first impression - Clean looking hotel, a little outside the hustle and bustle that Niagara Falls can be. Donna at the front desk couldn't have been nicer. Made several recommendations that were spot-on...More

Thank John L
Response from Donna M, General Manager at River Rapids InnResponded 2 days ago

Thank you for your review of our hotel and your kind words We strive on customer service and making sure we exceed all guest expectations So happy you enjoyed our favourite Italian restaurant

Reviewed 2 weeks ago via mobile

No microwave in the room, the room smelled and the carpet was stained. The manager says in posts I’ve read that it’s a “New” hotel but it isn’t, it has been updated however. Travis at the front desk was awesome!!! He gave us tips on...More

Thank Zx6girl
Response from Donna M, General Manager at River Rapids InnResponded 2 weeks ago

I never say its a new hotel and it was renovated in 2016 the building was built in 1942 and is a historical landmark The carpets are cleaned once a month and I'll assure you there are no stains If you had these issues why...More

Reviewed 3 weeks ago

The staff was great. Clean and comfortable anything we needed was a phone call away. Free breakfast and parking. A short walk to a WEGO transportation bus pickup area. I would highly recommend to friends and family.More

1  Thank Rayburn97
Response from Donna M, General Manager at River Rapids InnResponded 3 weeks ago

Thank you for your review and score of our inn....nothing makes me happier than when a guest notices how great my staff is as they work very hard to exceed guest expectations in all departments. We are truly bless to have such a wonderful team...More

Reviewed 4 weeks ago via mobile

First I would like to say that every single employee we talked to was kind and helpful. They couldn't have been nicer. The inn, however, was misleading to me. Although it was clea, it felt dirty - Just because it was so dated and old....More

3  Thank debrarD6479UF
Response from Donna M, General Manager at River Rapids InnResponded 4 weeks ago

Thank you for you kind words about my staff

Reviewed 4 weeks ago via mobile

Beds and pillows were extremely clean, staff was friendly. Bathroom could have used some work: There was blood on the floor, shower curtain smelled sour, and there was a grey film in the tub. Breakfast had plenty of options. The pool could use a new...More

Thank travelinmom27
Response from Donna M, General Manager at River Rapids InnResponded 4 weeks ago

Thank you for your comments In the future tell our staff your concerns so we can address them. We strive on customer service and also work to solve any issue with utmost importance if we know about them

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Non-Smoking Hotel
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
USD 46 - USD 272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 46 - USD 272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (28)
Room & Suite (6)
Dining (1)
Questions & Answers
Ask a question
Queenie2424
7 August 2018|
AnswerShow all 2 answers
Response from debrarD6479UF | Reviewed this property |
The bus service is very easy to use and it's a flat rate for 24 hours. Highly recommend.
0
Votes
Mohammad R
11 April 2018|
Answer
Response from Donna M | Property representative |
Checkout is standard 11am
0
Votes
Kenneth C
9 April 2018|
Answer
Response from Donna M | Property representative |
Some rooms have fridges on request We are. No smoking property and we do not have rooms with hot tubs There are a few properties left I think in Niagara that allow smoking are is not one of them
0
Votes
Room Tips
"Our room did not overlook the River/Rapids, you may wish to request this view"
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"Bring a power strip for extra outlets for your devices."
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"We were on fourth floor. View was nice but, couldnt really see the river as it was far below the road."
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"We stayed on the second floor near the pool and the breakfast room. There is parking in the back that makes..."
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