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The Waterside Inn

195 reviews
Traveller (74)
Room & Suite (33)
Dining (5)
  • Excellent27%
  • Very good40%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“port credit”(46 reviews)
“lake ontario”(18 reviews)
“full kitchen”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Room Service
3.5 Star Hotel
All hotel details
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28 Jan.29 Jan.
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)Write a Review
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All reviewsport creditlake ontariofull kitchenwasher dryerliving roombreakwater restaurantpenthouse suitego trainthe lovely dining roomapartment stylediamond restauranthotel accommodationlakeshore roadcloset spacehardwood floorswedding venuefive minute walk
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1 - 5 of 192 reviews
Reviewed 2 weeks ago

We stayed here, in a beautiful queen suite for my husband's Christmas party. It was very nice and the view was stunning. The food was exceptional. The room we stayed in had a kitchen and therefore allowed us to entertain before the party commenced. Will...More

Thank Julie M
Response from Toni F, General Manager at The Waterside InnResponded 2 weeks ago

Thank you for your review. We are happy that you enjoyed the event & your stay and we look forward to seeing you back! Happy New Year! Sincerely, Toni F. General Manager

Reviewed 4 weeks ago via mobile

Stayed here with family. Place was nicely decorated, and had everything you need; robes, washer/dryer. Fridge, balcony etc. Only complaints were buttons of washer had goo around them (see picture) and 2 plates in cupboard were stuck together with a large amount of red stuff...More

Thank Erica C
Response from Toni F, General Manager at The Waterside InnResponded 4 weeks ago

Thank you for your review. I apologize for that oversight on the housekeeping end and will definitely bring this to the housekeeping department's attention. It is with feedback like this that we can only get better. I was happy to see you enjoyed the hotel....More

Reviewed 11 November 2017 via mobile

I recently stayed at this hotel. First and foremost I was given a room which was not cleaned up with used towels, glasses and bed linen all over the place. After waiting for a couple of hours my room was cleaned. The hotel claims to...More

Thank Neeraj M
Response from Toni F, General Manager at The Waterside InnResponded 20 November 2017

Thank you for your review. We take all our reviews very seriously and perspective is always interesting. I spoke with Front Desk about your comments and while some mistakes were made on our part, and we do apologize profusely for any inconvenience, I know the...More

Reviewed 7 November 2017

We stayed here for our anniversary 2 weeks ago. Great location, and looks nice from the outside. However, the room was terribly outdated, the kitchenette wasn't stocked, the shower didn't drain properly, the couch was extremely uncomfortable, and the balcony was filthy. There is so...More

Thank shal7425
Response from Toni F, General Manager at The Waterside InnResponded 11 November 2017

Thank you for your feedback and review. I have highlighted those areas where we can improve with each of those departments and it is with feedback like yours that we can continue to ameliorate. The areas that will not change are the style of the...More

Reviewed 30 October 2017

We stayed one night here when we were in town for dinner and didn't want to drive an hour-and-a-half home. One could not ask for a better location, really close to the lake-front and an easy walk to all the coffee places, shops and restaurants...More

Thank ColmEFabio
Response from Toni F, General Manager at The Waterside InnResponded 2 November 2017

Thank you for your response. We appreciate your feedback and if you could reach out and let us know what room you were in, I'd like to take a look at the sofa. You can reach us at 905-891-7770. In terms of décor, we are...More

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Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
USD 124 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
USD 124 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (33)
Dining (5)
Hotel & Grounds (47)
Bathroom (6)
Questions & Answers
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20 January 2015|
AnswerShow all 3 answers
Response from thewatersideinn | Property representative |
Hello Cindy. To get a sense of matching what you would typically order with pricing please check out our menus at our website then to the breakwater tab Our menus and drinks are priced quite favourably to other local... More
Room Tips
"Ask for a view of the lake - rooms ending in 1, 3 or 5 will get u there for sure"
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"Request a view of the lake or the river"
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"A higher floor lakeside is best for the views"
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"this is a residence and hotel , clearly the good stuff is higher than the second floor"
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