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Traveller (4)
Room & Suite (2)
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
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Air Conditioning
Non-Smoking Rooms
Refrigerator in room
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Stayed here for one night and didn’t have high hopes when I booked it but it was close to the banquet hall we were going to. How bad could it be right? Lol. BAD First, check in took a while. 2nd. Booked two rooms. Side by side. That was good. The place wreaks of cigarette
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Response from DeluxeInnToronto, General Manager at Super 5 Inn
Responded 3 Dec. 2018
Hello Migmad, We are sincerely sorry to hear about what had happened during your stay. We appreciate you bringing this to our attention here. The state of your room is unacceptable and we sincerely apologize that you had an experience that was less than excellent. We wish that you would have contacted a member of staff to move you into a different room. We understand your frustration and hope that you are able to give a second chance so that we can show you why so many have great stays with us. All the best.
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We stayed for 1 night. The Toronto airport was only 6 minuets away and really easy to get to. Everything went well with the room except the A/C couldn’t cool the room enough for us. And it was only 70’ outside. The bed was a little hard and the pillows were very thin. They had
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Response from DeluxeInnToronto, General Manager at Super 5 Inn
Responded 28 Jun. 2018
Hello Jim, Thank you for taking the time to leave this review. We appreciate the feedback on our air conditioner and bed spread. We appreciate that you will stay with us again and look forward to seeing you back.
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For the price I pay (usually 85 CAD) I feel this place meets my need. Basic, clean room. No coffee in room but it's provided in the morning at front desk. No breakfast but you can walk toward the corner of Southcreek Rd, there's doughnut shop with coffee, doughnuts, and
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Response from DeluxeInnToronto, General Manager at Super 5 Inn
Responded 25 Mar. 2018
Hello traveller, Thank you for choosing to stay with us. We apperciate the review and feedback! We hope to see you back during your next visit to town. All the best!
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Cheap stay for 4 days of training. Check in was quick but sketchy. No deposit or credit card needed. Just wanted me to pay cash up front for the 4 days. We’ll see how that ends up. So far: Room is dirty, bottle cap on carpet, toilet so so, stains on bed skirt, out dated and
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Response from DeluxeInnToronto, General Manager at Super 5 Inn
Responded 17 Mar. 2018
Hello Matt, We are sorry to hear that you felt that our check-in procedures are sketchy, we appreciate you letting us know. We hope that you let a member of staff know about any concerns during your stay so that we can help to resolve the issue immediately. Good luck on your training and we hope you enjoy your stay. All the best!
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We arrived at 1am after 5 hour flight just wanting to get some sleep. We knocked on the locked front door but no one was at reception. 5 mins later a smiling but very worried looking man opened up and asked us to wait as he was dealing with an incident. 5 mins later he arrived
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Response from DeluxeInnToronto, General Manager at Super 5 Inn
Responded 1 Mar. 2018
Hello, On behalf of our team, we are sincerely sorry for the inconvenience caused at the beginning of your stay in our city. We are glad that the issue had been resolved, but want to assure you that events like this do not happen for us. We do our best to always put our guests' happiness first and hope that you will give us a second chance the next time you are in town. All the best.
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Album Categories
All photosTravellerRoom & Suite
Queen Room
Bathroom in Queen room
"can't imagine that one is better than another"
"Good for couples or singles nothing close for kids to do."
"All rooms are good. Warmer upstairs."
"Has fridge, microwave, internet and TV"
"2 beds is best"
USD 62 - USD 126 (Based on Average Rates for a Standard Room)
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