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Homewood Suites by Hilton London Ontario

Travellers' Choice award winner
#2 of 41 Hotels in London
GreenLeadersBronze level
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Homewood Suites by Hilton London Ontario
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624 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton London Ontario
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Showing 620: English reviews
Calgary, Canada
Reviewed 28 October 2016

After a terrible experience involving 2 other hotels we were very lucky to be able to get a room for the night at Homewood Suites. Staff were very friendly and helpful, the room was very clean and breakfast was delicious and options were varied. This hotel is made for long term stays as our room featured a full sized refrigerator,...

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Helpful?
Thank DayZ2112
Dennielle R, Director of Sales at Homewood Suites by Hilton London Ontario, responded to this review

Thank you DayZ2112 for reviewing our hotel. I am glad that our staff was able to help turn around a bad experience to a positive one. We do hope that you will come and stay with us again in the future!

Wheaton, United States
Reviewed 28 October 2016

The Homewood Suites would be great for an extended stay - we only needed one night - It was close to the highway so we went for it. Very Clean and kept up. All the staff we saw were helpful and polite.

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Helpful?
Thank Barbara A
Jenna H, Guest Services Supervisor at Homewood Suites by Hilton London Ontario, responded to this review

Dear Barbara A, Thank you for reviewing your stay with us at Homewood Suites London! I’m glad that your stay was enjoyable and the staff made a good impression. I hope to welcome you back (maybe for a longer stay) the next time you are in London! Sincerely, Jenna Hepburn Guest Services Supervisor

Bowmanville, Canada
Reviewed 27 October 2016

The hotel staff was friendly, however we was there for 2 nights tcoming back to the hotel after our first stay I thought me room would be cleaned. It's wasn't.....after I called the front desk they said that they would have someone down to clean our room....needless to say no one came to clean our room. The hotel as well...

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Helpful?
1Thank W5367CI
Dennielle R, Director of Sales at Homewood Suites by Hilton London Ontario, responded to this review

Dear W5367CI, Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope...

Prevost, Canada
Reviewed 24 October 2016

Not much to say other than everything was top notch. The mattress was a little soft or used, but I prefer a firmer mattress. I did not ask for one so perhaps it is an option when specified. I would stay here again on my next trip. Although i missed the cutoff for com. supper, i was given a discount...

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Helpful?
Thank Pete B
Jenna H, Guest Services Supervisor at Homewood Suites by Hilton London Ontario, responded to this review

Dear Pete B, Thank you for your review of your recent stay with us at Homewood Suites London. I’m sorry you were unable to partake in our evening social. I hope you enjoyed the food the Bistro had to offer. I am pleased that you enjoyed your stay and will be staying with us again on your next visit to...

London, Canada
Reviewed 21 October 2016

Very clean suite. Only complaint was the pillows. If you like to sink into your pillow with no support, then you will be ok. Breakfast could have been better, little variety and not sure why you would cook potato's with eggs.

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Helpful?
Thank Troy F
Jenna H, Guest Services Supervisor at Homewood Suites by Hilton London Ontario, responded to this review

Dear Troy F, Thank you for taking the time to review your recent stay with us at Homewood Suites London. I’m sorry to hear that you did not enjoy our breakfast options while you stayed with us. We do try and add some variety to our daily breakfast menu by trying new recipes. I will pass along your review to...

Yorkton
Reviewed 19 October 2016

Stayed a week visiting sick relative. Chose location due to very positive online reviews. Have mobility issues so chose accessible room - room smelled of heavy past smoke use - staff brought in air purifier but it did little. Bathroom was good but rest of room horrible - carpets very stained; furniture old, unmatched and very worn - hubby sat...

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Helpful?
1Thank Koala229570
Dennielle R, Director of Sales at Homewood Suites by Hilton London Ontario, responded to this review

Dear Koala229570, I am truly sorry that you were so disappointed with your stay with us that you left to go to another hotel. We do try our best to resolve any problems before our guests leave our hotel as we want all of our guests to feel that they are at a home away from home. I have made...

Belleville, Canada
Reviewed 12 October 2016

We have stayed at this hotel several times and have been very happy with it the majority of times. This time the breakfast was literally disgusting. The room met most of our expectations other than the ice machine is very noisy and the bathroom is getting a bit tired looking. I am not sure that we would stay there on...

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Helpful?
Thank DebShort
Dennielle R, Director of Sales at Homewood Suites by Hilton London Ontario, responded to this review

Dear DebShort, I am sorry that you were not happy with your stay with us as we do try and make sure all of our guest experience are positive ones. We have followed up with our maintenance department about your concerns as well as our breakfast staff. Thank you for bringing these to our attention so that we can rectify...

mx3man123
Reviewed 11 October 2016

We stayed her on Thursday September 29th 2016. We came to London for an Elton John show. This hotel is located right beside the 401 so it a little ways from downtown, takes about 15 minutes to get downtown from hotel. like the other Homewood suites we've stayed in this was equally as clean. We had a King studio room,...

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Helpful?
Thank Michael C
Jenna H, Guest Services Supervisor at Homewood Suites by Hilton London Ontario, responded to this review

Dear Michael C, Thank you for your review of your recent stay with us at Homewood Suites London! We appreciate your feedback and are very pleased that you enjoyed the little extras we offer as an "all suite hotel". We look forward to welcoming you back the next time you find yourself in London! Sincerely, Jenna Hepburn Guest Services Supervisor

Playa del Carmen, Mexico
Reviewed 10 October 2016

Staff was super friendly and welcoming. Suites were very clean and perfectly laid out and cozy. The set-up with desk in the middle and TV turning from chill couch area or to bed was a great option. Breakfast was great & convenient. Would definitely stay here again.

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Helpful?
Thank KimNian
Jenna H, Guest Services Supervisor at Homewood Suites by Hilton London Ontario, responded to this review

Dear KimNian, Thank you for taking the time to review your recent stay with us at Homewood Suites. Our goal is to make guests feel at home and it is great to hear that we were able to do that for you! I will be sure to pass along your positive comments to the whole team! We look forward to...

Bloomfield, Canada
Reviewed 9 October 2016

Easy fast check in excellent value for dollar clean helpful staff made our stay A1. Great suite made two night stay memorable. Visiting London close to all attractions and shopping. Would return in a heartbeat if in area. Must be number 1 hotel in London.

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Helpful?
Thank Jim D
Dennielle R, Director of Sales at Homewood Suites by Hilton London Ontario, responded to this review

Thank you Jim D for reviewing our hotel. I am glad to hear that you enjoyed your stay with us and that you found our location was close to the shopping and attractions that you were visiting. We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Brilliantly situated in the heart of London's Business District, the Homewood Suites by Hilton® London Ontario hotel provides prime accommodations for anyone traveling to Ontario for business or for pleasure. Business travelers have easy access to local businesses. Our Homewood Suites in London, Ontario hotel features 106 spacious suites. These generous rooms are equally suitable for both work and leisure activities, so if you're looking for temporary housing or corporate housing in London, Ontario, you've come to the right place. ... more   less 

Additional Information about Homewood Suites by Hilton London Ontario

Address: 45 Bessemer Rd, London, Ontario N6E 0A2, Canada
Region: Canada > Ontario > London
Price Range: $103 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton London Ontario 3*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Odigeo, Priceline, Travelocity and Hotels.com so you can book your Homewood Suites by Hilton London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Hotel London
Homewood Suites London
Homewood London
London Homewood Suites
Homewood Suites By Hilton London Ontario
Hotel Style:
#1 Family Hotel in London
#2 Romantic Hotel in London
#3 Green Hotel in London
#5 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton London Ontario staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton London Ontario staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring a basket ball, they even have an outside area where the kids can play, basketball court (k one net but you get it)!!”
 of 5 bubbles rosdniwa, 3 Nov 2016 | Read review
“Avoid the same side as the basketball court.”
 of 5 bubbles DayZ2112, 28 Oct 2016 | Read review
“Come ready to relax and enjoy yourself. BBQ located outside on patio and basketball and putting green!”
 of 5 bubbles mrsjenniferriley, 26 Sep 2016 | Read review
“We prefer higher floors.”
 of 5 bubbles rainbowsparkles, 5 Aug 2016 | Read review
“Ask for a "true non-smoking" room if you have allergies”
 of 5 bubbles JAMAICANToronto, 15 Jul 2016 | Read review
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