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Residence Inn London Downtown

339 reviews
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Traveller (44)
Room & Suite (35)
Dining (2)
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Overview
  • Excellent50%
  • Very good33%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“full kitchen”(30 reviews)
“living room”(26 reviews)
“front desk”(47 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (339)Write a Review
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All reviewsfull kitchenliving roomfront deskunderground parkingabove groundlondon downtownkitchen staffhome away from homegreat staybudweiser gardenshockey tournamentnice roomsking bedan upgradecomplimentary breakfastcoffee makerymca
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21 - 25 of 332 reviews
Reviewed 30 July 2017 via mobile

Located in the heart of downtown, the location is great to attend theatre, festivals or what ever else the forest city has going on downtown. The check-in person was very abrupt and challenged the service guarantees Marriott provides elite members, I called corporate right in...More

1  Thank JSD1970
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 31 July 2017

Dear JSD1970, I want to thank you for your valuable feedback and I am glad to hear that your Service Gaurantee challenge was resolved during your stay. We look forward to serving you again the next time you are in London.

Reviewed 24 July 2017

We booked this hotel for an overnight stay in London. We were visiting the City and to look for real estate to move. The room is small and really could use an upgrade - getting tired looking. We were not advised upon booking in of...More

Thank CurlingFan2011
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 25 July 2017

Dear Curlingfan2011, Thank you for taking the time to give us your feedback during your last stay. We take great pride in serving all of our guests and meeting their expectations. I will share with our staff your feedback. Please contact me directly as I...More

Reviewed 17 July 2017 via mobile

This hotel sucks the room attendant did not come to our room the first nite to clean would I tell my friends about this hotel NO we want to go some where the GUY told us to GOGGLE it he is not paid to give...More

Thank asain69
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 19 July 2017

Dear Asain69, Our goal is to ensure that meet and exceed each of our guest's needs during their stay. We clearly did not meet your needs during your last stay and i will share with our team your feedback. Please contact me directly as i...More

Reviewed 6 July 2017 via mobile

From check in (which we did early) to checkout , we thoroughly enjoyed our stay. Underground parking is excellent. The room is huge! Bed was comfortable, breakfast was good. Definitely would stay here again, highly recommended!!!

Thank Carl M
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 14 July 2017

Dear Carl M, Thank you so much for this wonderful review! You are absolutely right about the size of our suites. They are the biggest rooms in the city. We look forward to your return.

Reviewed 3 July 2017 via mobile

Even though indications for parking were lacking and that iutside parking should be reserved for arriving customers (15minutes). Welcoming was OK. But when reached the room and found a letter of welcoming from the hotel manager that went deep into my heart. So nice for...More

Thank Me M
Response from RIL2011, Director of Sales at Residence Inn London DowntownResponded 14 July 2017

Dear Me M, Thank you for your kind words and I will be sure to share with our General Manager how much her letter touched you personally during your stay. I do want to apologise as our parking lot does get busy sometimes due to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 120 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in London
#9 Family Hotel in London
#12 Romantic Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in London
#9 Family Hotel in London
#12 Romantic Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (35)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
asain69
27 June 2017|
Answer
Response from RIL2011 | Property representative |
Good day Asain69, we are about a 15 minute drive to East Park.
1
Vote
asain69
15 June 2017|
Answer
Response from RIL2011 | Property representative |
We are about a five minute drive to the Western Fair District.
0
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123
Room Tips
"I've stayed 30+ times every room I've had has been clean and spacious."
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"Ask for a clean room!!"
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"Apparently you have to reserve a room with a proper bathtub."
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"As with most hotels I think higher means quieter..."
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