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Residence Inn London Downtown

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Residence Inn London Downtown
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301 Reviews from our TripAdvisor Community

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Showing 295: English reviews
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Reviewed 1 week ago via mobile

Very convenient location with plenty of restaurants close by. Check in and out was quick and efficient. We called the day of and requested an early check in, which was not an issue, they told us to come anytime. Parking garage was very tight getting in, especially in a large vehicle. There are some (about 10) parking spots above ground,...

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Helpful?
Thank Littleetee
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Littleetee, I want to thank you for taking the time to give us this great review, I will be sure to share your kind words to our staff especially Lindsay. We hope to see you again the next time you are in London.

Reviewed 1 week ago via mobile

Friendly staff, great location not the cleanest (shower was not cleaned) and decor is dated Stayed for a concert as the location was good but was disappointed when I showered and there was hair everywhere

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Thank Katie A
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Katie A, I am glad to hear that you had found our location great and our staff friendly. I will be discussing with our HouseKeeping team your feedback, I would like for you to touch base with our hotel as I want to make things right and we hope to see you again the next time you are in...

Reviewed 1 week ago via mobile

We came here for the Chris stapleton concert and stayed for two nights. This hotel was significantly less expensive than the others yet I think it is actually the best one in London. We stayed in a Wicked king studio room with a full kitchen and they offer grocery shopping services for free. Also have an impressive complimentary breaky! Two...

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Thank Nicole G
Pittsburgh, United States
Reviewed 2 weeks ago

Great place. Very nice large clean rooms. One of the best Residence Inn's I have stayed in.Good WI-FI. Close to several restaurants. On site garage parking with elevator access to lobby and rooms. Staff is very nice. good breakfast with several choices.I was there on business and this will be my home when in town again.

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Thank George T
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear George T, I want to thank you for taking the time to write this amazing review about our hotel. We look forward to seeing you again the next time you are in London, ON.

Ontario, Canada
Reviewed 4 weeks ago

Great spot for family visit with student. Lounge area for relaxation, full kitchen to service home cooked meal and great proximity to downtown.Room spotless, front desk and kitchen staff were helpful and the breakfast was hot and delicious. One of the most interesting features of our stay was honesty and integrity of staff around an item we had left behind....

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Thank Debra B
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Debra B, Thank you so much for writing this review about our hotel. We take great care of our guests and also items that get left behind. We look forward to your next visit to London.

Amherstburg, Ontario
Reviewed 18 February 2017 via mobile

Great hotel. Nice large rooms. Front desk staff friendly and helpful. And the greatest feature is that my room was dead quiet....a true luxury. The shampoo/conditioner could be larger and of a better quality. Also, I requested extra feather pillows and they were so lumpy. Please invest in some good quality down pillows. Thanks.

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Thank nanbik
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Nanbik, We take great pride in taking care of all our guests. I have noted your request for our HouseKeeping Department. Our rooms are very quiet and is purpose built that way. We look forward to seeing you again in the future.

Reviewed 14 February 2017 via mobile

Stayed at this location over 30 nights in the past 3 months. Always great service, clean, and quiet rooms. Located right downtown in London close to a mall, many restaurants, health clubs and London Knights hockey arena. Staff at this location is excellent.

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Thank michael m
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Michael M, I want to thank you so much for giving our hotel this great review. Our location in the heart of Downtown London and minutes away from the Old East Village gives our guests a lot of options in terms of dining and things to do. Thanks again for your kind comments.

Nova Scotia, Canada
Reviewed 22 January 2017

The rooms are very nice and spacious, just what was needed after a long day of travelling cross country. Bedroom is separate from the main area. Price was a little high for my liking but possibly due to that being normal in London. However, one thing that really bothered me was the hotel denying my late checkout request due to...

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Thank Brad B
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Brad B, I want to thank you for taking the time to write this review and giving us feedback on your last stay. I want to ensure you that we take great pride in serving all of our guests and that we meet all of their needs during their stay. Please contact me to further discuss your recent stay...

Kitchener, Canada
Reviewed 18 January 2017 via mobile

Had occasion to stay in this lovely two bedroom unit with a friend who's is in London for cancer treatment. Breakfast is OK and if they used real eggs it could be classed as excellent. Underground parking is $15 which is more than I like to pay. I mean, the basement is there regardless. Free WiFi which is very disappointing...

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Thank AdvisorOntario
Toronto, Canada
Reviewed 17 January 2017

I do a lot of business travel in Ontario, so staying at a hotel that makes me feel like home away from home is important. The rooms are clean, and bright, staff extremely pleasant and helpful, and I have yet to find anything that gives me reason not to come back to the hotel while I stay in London. As...

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Thank markZ1999NX

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Region: Canada > Ontario > London > Central London
Price Range: $145 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn London Downtown staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
 of 5 bubbles keasons, 31 Oct 2016 | Read review
“Ask for a corner suite.”
 of 5 bubbles H44-12, 24 Oct 2016 | Read review
“Anything above floor 2 is great!”
 of 5 bubbles jimhL6385AW, 15 Sep 2016 | Read review
“I stayed in one of the suites - which included a refrigerator, Microwave, etc. Pretty good.”
 of 5 bubbles johnsonk560, 24 Aug 2016 | Read review
“High floors have great views!”
 of 5 bubbles JanH3791, 18 May 2016 | Read review
5 of 5