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DoubleTree by Hilton Hotel London Ontario

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#8 of 41 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London Ontario
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373 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Ontario, Canada
Reviewed 9 November 2010

This hotel proved to be a great choice. The service was very good, with friendly and welcoming staff. Our room was clean and had everything we needed. The bed was super comfy. We had the breakfast buffet in the morning and it was quite nice. Overall a very lovely place to stay in London.

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Helpful?
Thank luvsunsand
freddie11CAnada, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your comments. We hope you are able to stay with us again on your next visit to London.

Toronto, Canada
Reviewed 25 October 2010

The Hilton downtown is an excellent choice for business stay. It is in the heart of downtown and close to public transit. The self-parking next door is convenient and reasonable. There are plenty of extras available to you particularly if you are an Honors member. The executive floor is worth the moderately increased fee. Internet connectivity is good. The staff...

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2Thank JamesII
freddie11CAnada, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for taking the time to share your thoughts from your recent stay. We are glad to hear you enjoyed our Executive Class experience. We hope we can accommodate you at the Hilton on your next trip to London.

Corvallis, Oregon
Reviewed 11 October 2010

We arrived at a very busy time and were quickly checked in by a knowledgeable, personable staff. Everyone greeted us with smiles and offers of assistance. The room was spacious, quiet and comfortable. This was our fifth stay at this location and each visit has been hassle free and a pleasure. Where else would a hotel employee carry your luggage...

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Thank Scholar1946
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear Scholar1946 Thank you for your amazing review. We have posted your comments for all our staff to see. There is nothing more satisfying to our staff to hear and see such comments from our guests. Being London's only 4 diamond hotel, we take great pride in providing the best in accommodations and service 24 hours a day! Sincerely Gino...

Toronto, Canada
Reviewed 7 October 2010

I was in London, Ontario for a business meeting on the weekend and decided to stay at the hilton. The location was perfect right next to the convention centre and a 2 minute walk to the downtown core of restaurants and bars. The hotel was very busy but the staff were efficient and pleasant. Would definitely recommend this hotel for...

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Thank BStern12345
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear BStern12345 Thank you for sharing your perfect experience at the Hilton. Our downtown location in the heart of the city does give us a competitive advantage. Close to shopping and many local attractions. The covered walkway provided year round direct access to the Conference center. I will share your comments about our staff, as they truly are our biggest...

Reviewed 18 September 2010

The rooms were amazing with an incredible view. My room was pretty loud and the hotel staff was very generous with the warnings and such. Overall an amazing experience.

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Thank gramw18
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear 1walterg8 We were glad to hear you enjoyed your stay at the Hilton. I do agree that the view of the forest city is spectacular from the Hilton vantage. Sincerely Gino Zambito - Rooms Division Manager

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 15 September 2010

This hotel was perfect. I have stayed at other hotels that charged so much more for the same luxury that this Hilton provided. The room was spacious, clean and the beds and bedding were pure luxury. As a bonus this hotel is pet friendly! Even our little dog was provided a luxury dog bed! Great job Hilton!

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1Thank A TripAdvisor Member
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Its wonderful to hear you and your dog had a great stay! The Hilton London is pet friendly and we do have special amenities for pets. From pet beds to dogie treats. I am glad to hear that you and your dog were able to enjoy the comforts of The Hilton and able to get a great nights sleep. Sincerely...

Grimsby
Reviewed 7 September 2010

I travel once a week to London and stay for 2 - 3 days at a time. The Hilton London became a home away from home for me. The staff always welcomed me back and greeted me by name. The rooms were comforable - especially the beds - and the room set up worked well as an office. The location...

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2Thank JenK02
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear JenK02 - We are delighted to hear you have been experiencing excellent service with all your visits. We thank you for your continued loyalty and hope to see you back soon. We have one of London's best kept secrets located on the 2nd floor of the Hilton. The London Grill offers some of the best food and service you...

Mississauga, Canada
Reviewed 7 September 2010

We were in London for a soccer tournament booked in on a group rate - pretty good at $129/night. Doorman and front desk staff super friendly, helpful and welcoming. The check in person asked if we were new to town and provided maps and guides without us asking. Complimentary wifi and parking- all good. On a super busy weekend (hotel...

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Thank rbarter
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear rbarter Thank you for your sharing with us your great experience regarding your stay and our staff. I will share your comments with them. We do have a number of choices for accommodations with include rooms with King size or Double beds in either our standard accommodations or our Executive Floors. We are continually improving and updating our product...

St. Catharines, Canada
Reviewed 1 September 2010

This property is well appointed, nicely decorated and has a great location. The decor in the common areas is beautiful and they are well maintained. The rooms are spacious and are nicely, comfortably and practically furnished. We made use of the lounge in the evening (very relaxing and friendly) and enjoyed Sunday brunch which we highly recommend. What stands out...

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2Thank 13liberty
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear 13liberty Thank you for your kind words. I was pleased to hear that your stay at our hotel was so enjoyable. I will share your wonderful experience with our staff. We look forward to having you back at the Hilton . Regards Gino Zambito Rooms Division Manager.

Toronto, Canada
Reviewed 30 July 2010

I was in London at a business conference for 3 nights in the early part of June 2010. This was the first time I had ever needed a hotel room just for myself. I stayed in the executive level and found that the rooms are really spacious and the king size bed was very comfortable. The room was very nice...

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3Thank stumpicleese
Hilton-London-Ont, Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Dear stumpicleese Thank you for your feedback. I am very happy to hear that our staff were able to met and exceeded your expectations overall. I understand that you had some concern regarding your room service order. Please feel free to contact me directly so I can verity and correct this issue. We hope to see you back at the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King St, London, Ontario N6B 1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: $139 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
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Ancaster, Canada
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Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent views and great service”
 of 5 bubbles SamuelA999, 14 Mar 2017 | Read review
“Rooms facing North have a little nicer view”
 of 5 bubbles bonky48, 1 Mar 2017 | Read review
“Away from elevators”
 of 5 bubbles hannahl727, 26 Feb 2017 | Read review
“Ask for a room on the north side of the building if you are wanting a good night somewhat quiet sleep.”
 of 5 bubbles trudyb665, 13 Feb 2017 | Read review
“Private Access rooms are very quiet.”
  • Large and yet cosy! Beautiful room with beautiful view.
 of 5 bubbles JCCalvert, 13 Feb 2017 | Read review
5 of 5