We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel London Ontario

Doubletree.comUSD 105*
View Deal
#8 of 41 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 122*
USD 105*
USD 107*
USD 107*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
DoubleTree by Hilton Hotel London Ontario
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

387 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel London Ontario
See the most recent reviews
Showing 377: English reviews
Bolton
Reviewed 12 March 2017

Excellent stay. Breakfast was amazing and waitstaff very accommodating to me and my family. Hotel went above and beyond to ensure I had two double beds, at the last moment, in a completely sold out hotel. Warm cookies for everyone at 11 pm at night was very thoughtful!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank F6682VQstephaniec
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Saskatoon, Canada
Reviewed 8 March 2017

I initially chose this hotel for its proximity to the London Convention Centre, but was pleasantly surprised by the staff as well. The warm cookie upon check in was appreciated after a long day of travel with no time to stop to eat. I will definitely choose this hotel again.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank makstir
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Burlington, Canada
Reviewed 6 March 2017

I stay here twice a month for work. It's always comfortable with nice staff. I wish they had microwaves in the room, and vending machines, but they make up for it elsewhere. I will continue to stay here!

 Report
Helpful?
Thank Gordie W
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Harrow, Canada
Reviewed 2 March 2017

For the price it's average . Staff was nice . For the price breakfast should be included . Extra for parking . Pool area was ok . Was tidy. I will stay there again . Location to hospital was 5 mins away.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank mikeaZ2173RO
Management response:

Thank you for taking the time to complete a review of our Hotel. Our team members strive to provide each guest with a caring experience, and I will be sharing your comments with the appropriate team members. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice...

London
Reviewed 2 March 2017

I have stayed at the Hilton a number of times. It is located within walking distance or a very short cab ride to all restaurants, bars and venues in the downtown area. The pool and hot tub are nice and clean. There is a small workout area that I have not used but also looks to be taken care of....

 Report
Helpful?
Thank bonky48
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your kind comments regarding your last stay at the new DoubleTree. We love to hear when our Team Members deliver great service to ensure a rewarding experience for our guests. We look forward to being your hotel of choice!

Simcoe, Canada
Reviewed 2 March 2017

We did not discover there was no water pressure until we got ready for bed and by then did not want to change rooms. I thought they should have given us a complementary breakfast of something. Next time I will check everything even in a deluxe room like we had booked.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Jeanette B
Management response:

Thank you for taking the time to complete a review of our Hotel Jeanette. We value the feedback our guests provide to help us improve the service we deliver to our guests. I sincerely apologize about the water pressure not being adequate. I will be sharing your comments with the appropriate department for necessary corrective action. I hope that you...

Toronto, Canada
Reviewed 27 February 2017

This is the hotel of choice of traveling sport and recreation associations. We stayed during a hockey tournament. There was no space to sit in the lobby, every seat was full. The mezzanine level was a meeting place far into the night, and groups of children were running on every floor. We stayed on the quiet floor, and it was...

 Report
Helpful?
Thank Hannah L
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a...

hamilton
Reviewed 25 February 2017 via mobile

Dated, a little worn. Mould around bathtub and cracked sink. Would be fine if you weren't paying $200 for a bogus " deluxe" room. Mediocre at a price. Front desk staff very nice and helpful. At least the service is good.

 Report
Helpful?
1Thank sweaders
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

I am very sorry that you felt this way, and appreciate sharing us your experience. It provides us the opportunity to improve ourselves further. I regret that this has not met your expectations. We hope that you consider us again once more in the future, and thank you sincerely for your business.

Jordan, Canada
Reviewed 22 February 2017

Poor service and lack of amenities if not for the location and proximity to downtown I would not recommend. Restaurant is passable but staff is very good. Would not recommend to any who has fond memories of staying here when it was a Hilton property.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Y6222UVpetere
Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario, responded to this review

Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again in the near future.

Amsterdam, The Netherlands
Reviewed 22 February 2017

Located in downtown London with easy driving access to many restaurants and University of Western Ontario. Higher end on site restaurant and on site Starbucks. Good sized fitness room and pool with nice variety of equipment.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Cheryl S

49 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Dining (7)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (7)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these London hotels
Central London
Delta Hotels by Marriott London Armouries
Hotel Metro
#4 of 41 in London
440 reviews
Show Prices
Show Prices
Show Prices
Idlewyld Inn & Spa
#1 of 41 in London
285 reviews
Westminster
Hampton Inn by Hilton London
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel London Ontario

Address: 300 King St, London, Ontario N6B 1S2, Canada (Formerly Hilton London Ontario)
Region: Canada > Ontario > London > Central London
Price Range: $133 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel London Ontario 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, HotelsforEveryone, TripOnline SA, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Hotel London Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Ontario Hotel London
London Hilton
DoubleTree By Hilton Hotel London Ontario
Hotel Style:
#17 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London Ontario staff and other travellers.
5 questions
Ask a question
6 months ago
Ancaster, Canada
8 months ago
10 months ago
10 months ago

See all questions (5)

Questions? Get answers from DoubleTree by Hilton Hotel London Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent views and great service”
SamuelA999, 14 Mar 2017 | Read review
“Rooms facing North have a little nicer view”
bonky48, 1 Mar 2017 | Read review
“Away from elevators”
hannahl727, 26 Feb 2017 | Read review
“Ask for a room on the north side of the building if you are wanting a good night somewhat quiet sleep.”
trudyb665, 13 Feb 2017 | Read review
“Private Access rooms are very quiet.”
  • Large and yet cosy! Beautiful room with beautiful view.
JCCalvert, 13 Feb 2017 | Read review
5 of 5
Doubletree.com
USD 105* /night
View Deal
Booking.comUSD 107
Expedia.comUSD 107
HotelQuicklyUSD 122
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates