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Best Western Plus Lamplighter Inn & Conference Centre

1,187 reviews
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Traveller (222)
Pool & Beach (45)
Room & Suite (37)
Overview
  • Excellent66%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“water slide”(99 reviews)
“pool area”(115 reviews)
“tropical plants”(13 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Lamplighter Inn & Conference Centre
Special Offer: BOOK DIRECT & SAVE
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,187)Write a Review
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1,181 results
Traveller rating
753
291
83
36
18
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753
291
83
36
18
Show reviews that mention
All reviewswater slidepool areatropical plantsgames roomfish pondgreat poolatrium roomhot tubmini vacationmarch breakgreat hotelking suitehotel restaurantvictoria hospitalclean roomswould recommend this hotel to anyonelondon area
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1 - 5 of 1,181 reviews
Reviewed 1 week ago

Not my first stay - this one was the worst. If this was my first stay at this hotel I would never return. I had to re-enter the wifi password on the second day of my stay (unheard of at other hotels). They have a...More

Review collected in partnership with Best Western
Thank L Y
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference CentreResponded 1 week ago

Thank you for your comments. We will certainly share them with our Guest Services Team. The dates you stayed with us were extremely busy on our Front Desk with check in's and outs due to two large conferences. Unfortunately our Guest Services Department was stretched...More

Hotel's Favourite
Reviewed 27 October 2017

This BW Plus is beautiful. When I see a BW like this, it makes me proud to be a rewards member. Visited this place twice, coming and going on a bus trip to and from Michigan. The entire place is a site to behold especially...More

1  Thank DeborahL428
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference CentreResponded 1 November 2017

We are so happy that you enjoyed your two overnight visits to our hotel during your bus trip! We appreciate your comments and feedback. We hope will have another opportunity to visit us again in future. We look forward welcoming you back again. Thank you...More

Reviewed 1 week ago

Great experience at this hotel with my grandkids over Christmas break!! Would highly recommend!! Kids are already asking when can we go again? Close to shopping and hospital if anyone is needing to be near loved one in hospital too Thank you to all staff...More

Review collected in partnership with Best Western
Thank 983maryellenb
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference CentreResponded 1 week ago

Thank you for taking the time to review our hotel. We are so pleased that you enjoyed a nice Christmas break with your grandkids. We look forward to having you join us again soon!

Reviewed 1 week ago

If you have small children, bring a rash guard for the Pool. My toddlers lips were blue & chattering within 5mins of swimming. The staff said it was 82 degrees, but it was definitely in the low seventiesMore

Review collected in partnership with Best Western
Thank kirbyb883
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference CentreResponded 1 week ago

We are so sorry that you found the pool so cold. The temperature is normally 82 to 84 degrees and over the holidays it was never below 80. We did have some issue however with the Atrium air temperature during the extreme cold snap. The...More

Reviewed 1 week ago

Everything was great except the pool water was cold. Key feature is the pool and many kids were in hot tub instead of pool to warm up. Did email a complaint and had a quick response from management which was nice.

Review collected in partnership with Best Western
Thank kenz2018
Response from Lamplighter_Manager, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference CentreResponded 1 week ago

Once again we are sorry for your disappointment over the holidays with the cooler than normal pool area. We are pleased that you were satisfied with management response and look forward to welcoming you back again in future.

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 111 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 111 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (222)
Pool & Beach (45)
Room & Suite (37)
Dining (8)
Hotel & Grounds (136)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Bathroom (1)
Questions & Answers
Ask a question
Oceanic108
13 November 2017|
AnswerShow all 2 answers
Response from BT-Traveller | Reviewed this property |
Sure it would be no problem, just call hotel for more info and also would be best to book a room or two; they have rooms overlooking pool and atrium, it is a real tropical setting, the kids would really love it, esp the... More
0
Votes
Lryu
9 July 2017|
AnswerShow all 4 answers
Response from Lamplighter_Manager | Property representative |
Hi Lryu, We have an on-site restaurant - Shelly's tap & Grill where you can get a cup of coffee any day starting at 6:30am! Alternatively, there's a cool little place called the Brazilian Kiosk about a five minute walk away... More
2
Votes
asain69
26 May 2017|
Answer
Response from Glenn M | Reviewed this property |
Id say around 20 bucks its not that far from there
1
Vote
Room Tips
"If you want a more quiet room, choose one that is NOT facing the atrium to the pool."
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"There is sunlight on the second floor"
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"Book a room facing the pool, it's nicer and you can watch to see when the pool is less busy."
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"most of the ground-floor rooms have access to the atrium/pool area."
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