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Four Points Hotel and Suites Kingston

Hotwire.comUSD 127*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 200*
USD 127*
USD 130*
USD 200*
USD 127*
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Four Points Hotel and Suites Kingston
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639 Reviews from our TripAdvisor Community

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Showing 595: English reviews
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Ottawa, Ontario, Canada
Reviewed 4 days ago NEW

I will say that I did not stay at this hotel but spent a day here for a conference. I couldn't stay here because the rooms were booked up on the first day of registration. I am giving a low rating because of the parking situation. The hotel parking lot allowed me to go in but there were no spots....

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Helpful?
Thank Katie S
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Katie S, I'm glad you enjoyed our conference rooms & food service, but I regret that you had a hard time parking. We appreciate your feedback as it heightens our awareness in this area. Thank you for visiting us and we hope that you will reconsider a return visit. Sincerely, Andrew Holmes General Manager

Vancouver, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This is a great hotel which lives up to Starwood standards. Our room was booked at the last minute and yet not for a second did the staff act like we should have been grateful! I am an SPG member and do expect the same standards from Four Points as I do from Westin and other brands in this group....

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Helpful?
Thank VanSusie604
About Hotel's Favourite Review
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear VanSusue604, As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit...

Charleston, South Carolina
Reviewed 1 week ago

Located in the heart of Kingston 2 blocks from Lake Ontario. Nic the assistant manager was very pleasant and friendly. We reduced the asked for charge walking in. TA got us a better rate with breakfast and free parking in the garage, The room was nicely appointed with good bedding and a clean bathroom. The breakfast was in the hotel...

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Helpful?
Thank Howard P
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Howard P, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Andrew Holmes General Manager

Toronto, Canada
Reviewed 2 weeks ago

At booking, their site didn't match room descriptions (no lake view suites even though that's what we booked). Instead of informing us at check-in, we had to call down to inquire. We also had requested a cot which front desk overruled but also didn't tell us (they don't usually deliver cots to suites). The room was large and nice which...

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Helpful?
Thank adtrace
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear adtrace, Please accept my heartfelt apologies for the series of disappointments which occurred during your stay. We value your feedback as it heightens our awareness of the guest experience. Thank you for choosing us and we hope to serve your family better upon your return to the area. Sincerely, Andrew Holmes General Manager

Easthampton MA
Reviewed 2 weeks ago

We were tired from driving and stopped at Kingston. The hotel is quaint and spotless, the staff is excellent, the parking makes access to your car easy. Restaurants are near by but the breakfast at the hotel is wholesome and sufficient for a traveler. Across the street was flea market which we enjoyed. Walking around the town are many bakeries...

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Helpful?
Thank 24thIDTraveller
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear 24thlDTraveller, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our service, accommodations and location. We appreciate your patronage and hope to see you again soon. Best, Andrew Holmes General Manager

Orange County, California
Reviewed 4 weeks ago

This city is spectacular! Right downtown in a city that has more beautifully preserved Victorian era homes/buildings that I have ever seen. It was a walk down history lane at every turn! I took about 30 pictures and each building was more incredible than the next. Cute restaurants and shops everywhere. This town in on the edge of Lake Ontario...

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Helpful?
Thank Colleen W
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Colleen W, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Andrew Holmes General Manager

Reviewed 4 weeks ago

Rooms were clean and a good size. Front desk staff very helpful, we were from out of town visiting, and offered information on local dining establishments and entertainment. Location is great! Downtown, within walking distance to anything and everything.

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Helpful?
Thank Ashley T
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Ashley T, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town visiting. There is no better compliment than a return visit, so we hope to see you again soon. Best, Andrew Holmes General Manager

toronto
Reviewed 13 March 2017

My daughter is attending Queens in the fall so I anticipate many visits to Kingston and can say I will think twice before booking here again. To start there were a number of kids hockey teams staying, I know the hotel can't always control the behavior of their guests but kids were literally running the halls (my floor) and the...

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Helpful?
Thank yomammaToronto
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear yomammaToronto, I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a safe and comfortable stay. Additionally, I'm sorry for our lapses with regards to...

Reviewed 7 March 2017

I have to admit I was a little puzzled reading some of the other reviews - it's almost like we're talking about two different hotels. We stayed here for two weekend nights and were very happy. I wouldn't hesitate to recommend this hotel to anyone visiting Kingston. We arrived early but were checked in right away, with no hesitation. I...

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Helpful?
Thank Jim F
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Jim F, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location, comfortable accommodations and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Andrew Holmes General Manager

Reviewed 5 March 2017

Was visiting my husband at KGH and this was only about a 15 minute walk. I got an excellent rate which included heated, underground parking. The Front Desk people were very accommodating when I thought I might have to extend my stay. The dining room servers were also pleasant and the food was fine. The bed was extremely comfortable. The...

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Helpful?
Thank cdelroy
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear cdelroy, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and thank you for choosing us. Sincerely, Andrew Holmes General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Four Points Kingston is located near the world-famous 1000 Islands, Fort Henry, Grand Theatre, K-Rock Centre, and Queen’s University. All our guest rooms offer picturesque views of Kingston or Lake Ontario. Make yourself at home with access to our newly updated heated indoor pool or work off stress in our state-of-the-art, 24-hour fitness centre. Catch up with work or connect with friends and family using our free Internet. Then, head back to your guest room for a great night's sleep in our Four Points Signature Bed. All of our accommodations offer picturesque views of Kingston or Lake Ontario. ... more   less 

Additional Information about Four Points Hotel and Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Region: Canada > Ontario > Kingston
Price Range: $156 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario, Canada
Hotel Style:
#9 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points Hotel and Suites Kingston staff and other travellers.
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Penetang
over a year ago
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1 month ago
Toronto, Canada
over a year ago
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over a year ago

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Questions? Get answers from Four Points Hotel and Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Older building means the suites were quite large”
adtrace, 14 Apr 2017 | Read review
“our room was on the city side and excellent and quiet”
24thIDTraveller, 9 Apr 2017 | Read review
“Perfect location in the city!”
ColleenW398, 1 Apr 2017 | Read review
“Rooms overlooking the water”
rwilliams2017, 13 Feb 2017 | Read review
“The elevators are slow in the morning so you may want a lower-floor room.”
571jaym, 7 Feb 2017 | Read review
5 of 5
Hotwire.com
USD 127* /night
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Booking.comUSD 130
TravelocityUSD 127
TripAdvisorUSD 127
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Prices are for 1 room, 2 adults
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