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Ambassador Hotel & Conference Centre

3,847 reviews
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Traveller (97)
Room & Suite (57)
Pool & Beach (4)
Overview
  • Excellent25%
  • Very good34%
  • Average24%
  • Poor12%
  • Terrible5%
Travellers talk about
“water park”(375 reviews)
“splash pad”(91 reviews)
“indoor waterpark”(38 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,847)Write a Review
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Reviewed 6 November 2017

There are so many reasons why we will not be returning nor recommending to anyone. I do plan to send a separate email with pictures of the specific issues we had. This space does not allow the room to provide the level of detail required.

Review collected in partnership with this hotel
Thank stevewA411VG
Reviewed 6 November 2017

Pros: -Great Location on major road in Kingston -Great and friendly staff -Very clean rooms and services -Efficient booking and departure Cons: -Lack of internet signal -Slow internet speed. (Couldn't complete one Skype call) -Lack of drinks other than coffee/tea in room

Review collected in partnership with this hotel
Thank 859rahimm
Reviewed 6 November 2017

We were here for a wedding and aside from our room being less than clean and overlooking the fitness center, that had nothing on the temperature in the Regal room. We asked repeatedly to have the temperature handled but by the end of the night,...More

Review collected in partnership with this hotel
Thank CallumWi
Reviewed 5 November 2017

Food was average. Staff at the reception desk were impolite, not couteous and definetly not helpful. Felt rushed. Not a personalized service. Would have fired employee! The room was full of flies, dead and alive, the carpet was filthy and the bathroom could have been...More

Review collected in partnership with this hotel
Thank suzannek262
Reviewed 5 November 2017

Out stay was wonderful.the food and room was perfect. The kids loved the pool however we choose this hotel for the slide specifically which was not in operation for our entire 2 night stay.this was very disappointing, we had not know prior to arrival.

Review collected in partnership with this hotel
Thank katherinev518
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 90 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 90 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (97)
Room & Suite (57)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Aurora R
3 November 2017|
Answer
Response from Erin M | Reviewed this property |
The pool is indoors, so weather doesn't determine if it's open or not. You should probably call the hotel and ask if it is closed for repairs/cleaning so you know for sure.
0
Votes
BMD120913
13 June 2017|
AnswerShow all 3 answers
Response from Nancy F | Reviewed this property |
Not a nice hotel or area for a honeymoon. book on Lake onario with a full water view, walk to everyrhing.
0
Votes
Joshua D
28 May 2017|
AnswerShow all 2 answers
Response from Joshua D | Reviewed this property |
You are entitled to a refund for hotels that do not have a certain standard.At this point I have 3 legal cases pending against hotels or hotel chains.You as a renter have entered a legal contract to have a safe,healthy... More
0
Votes
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Room Tips
"Book the sixth floor if you like the quiet."
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"Move on to the next available hotel"
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"Stay in the building with the pool"
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"I did not stay at the Ambassador. (I did know I was training at the Ambassador until the morning of my first..."
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