We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ambassador Hotel & Conference Centre

Save
Traveller (104)
Room & Suite (57)
Pool & Beach (5)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent25%
  • Very good34%
  • Average24%
  • Poor12%
  • Terrible5%
Travellers talk about
“water park”(236 reviews)
“splash pad”(95 reviews)
“march break”(85 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,984)
There are newer reviews for Ambassador Hotel & Conference Centre
See the most recent reviews
Filter reviews
3,882 results
Traveller rating
1,014
1,235
953
480
200
Traveller type
Time of year
LanguageEnglish
More languages
1,014
1,235
953
480
200
Show reviews that mention
All reviewswater parksplash padmarch breakfront desk staffhockey tournamentbeds were comfortablewaterparksaunateamsdowntown
FilterEnglish
Updating list...
21 - 25 of 3,882 reviews
Reviewed 2 weeks ago

So played in the annual Kingston City Adult Hockey Tournament. The Ambassador ain't what it used to be for sure. Very dated and not really cheap for what you're getting. They made me sign a damage waiver and held $100.00 on my credit card. Not...More

Thank Hometownerthatmoved
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 2 weeks ago

Thank you so much for your review.I am terribly sorry that there were so many issues with your stay. I assure you, it is our hotel policy to pre-authorize your credit card upon arrival, and then release it after you check out. It usually takes...More

Reviewed 3 weeks ago

Too many little deficiencies in the overall maintenance of the room. Badly stained carpet, ring around the tub, Curtain ripped and drooping, blind would not stay rolled up, TV was snowy due to bad cable connection etc.More

Review collected in partnership with this hotel
Thank paulX2591FO
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 2 weeks ago

Thank you for your review! I have passed all this on to our housekeeping and maintenance team so they can take a look and fix what was on your list! Please let me personally handle your next stay in Kingston. I would love to have...More

Reviewed 3 weeks ago

I come to a conference at the Ambassador every year and this is where I love to stay. The rooms are comfy, the washrooms well stocked. The cleaning staff so accommodating. Staff in the restaurant, the ball room, and front desk are always respectful and...More

Review collected in partnership with this hotel
1  Thank 686debbiee
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 2 weeks ago

Thank you so much for your review! I am so glad you have a pleasant stay every time you come stay with us! Please let me personally handle your next stay in Kingston. I would love to have you back! Feel free to email me...More

Reviewed 3 weeks ago

We booked our room almost 3 months in advance. Yet we were tucked in the worst room in the dusty corner close to the high traffic area with really loud metal door and staircase. We had two small children with us and none of us...More

Review collected in partnership with this hotel
Thank antanovich
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 2 weeks ago

Thank you so much for your feedback. Did you call down regarding the wifi signal? We would have been able to connect you with our Suite Solutions team to see if they could have made it work better for you! I do apologize for the...More

Reviewed 3 weeks ago

Always enjoy our time at the Ambassador. I find the time in the ballroom a bit frustrating because the temperature is cool. Also the chlorine smell in the halls is problematic. The coffee service in the ballroom is excellent. Staff is excellent--friendly and helpful. Check-in...More

Review collected in partnership with this hotel
Thank 290lynda
Response from Ashley M, Front Office Manager at Ambassador Hotel & Conference CentreResponded 2 weeks ago

Thank you so much for your feedback. I will definitely pass on your feedback to our Banquets Manager to see if there is anything he can do regarding the heat! Please let me personally handle your next stay in Kingston. I would love to have...More

View more reviews
Most Booked Properties in Kingston, Canada
See allSee all
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 93 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 93 - USD 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Kingston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (104)
Room & Suite (57)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Aurora R
3 November 2017|
Answer
Response from Erin M | Reviewed this property |
The pool is indoors, so weather doesn't determine if it's open or not. You should probably call the hotel and ask if it is closed for repairs/cleaning so you know for sure.
0
Votes
BMD120913
13 June 2017|
AnswerShow all 3 answers
Response from Nancy F | Reviewed this property |
Not a nice hotel or area for a honeymoon. book on Lake onario with a full water view, walk to everyrhing.
0
Votes
Joshua D
28 May 2017|
AnswerShow all 2 answers
Response from Joshua D | Reviewed this property |
You are entitled to a refund for hotels that do not have a certain standard.At this point I have 3 legal cases pending against hotels or hotel chains.You as a renter have entered a legal contract to have a safe,healthy... More
0
Votes
Room Tips
"Ask for a room away from the pool to avoid chlorine smell"
Read review
"Good luck with quiet. There are a lot of sports teams and families so quiet is not very likely."
Read review
"West Tower has been renovated recently (March 2018)"
Read review
"Do not accept a room facing the inside of the building towards to pool."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing