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Ambassador Hotel & Conference Centre

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Ambassador Hotel & Conference Centre
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2,807 Reviews from our TripAdvisor Community

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Showing 2,733: English reviews
Ottawa, Canada
Reviewed 30 January 2017

Went to this hotel as part of a large group for a sports tournament. The Ambassador is a large and somewhat dated hotel, but it appears they are attempting to modernize the place starting with the rooms. Rooms have been reappointed with modern look and feel and our bathroom had been completely redone. I found the bed OK, but others...

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Thank behgra
Pointe-calumet
Reviewed 30 January 2017

There were no clean towels in the rooms , they ran out . My toilet was majorly leaking..and they had buckets in the hallways to catch leaking water . Building is getting old and needs repair .. Définetly not worth the price you pay !

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Thank lolee31
Stittsville
Reviewed 30 January 2017

Girls ringette tournament. Hotel stay was the highlight of the weekend. Lots of playtime in the pool area and with the water slide. Parents enjoyed socializing while girls were entertained. Would definitely return.

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Thank juliepQ4099EV
Dollard-des-ormeaux
Reviewed 30 January 2017

I enjoyed my stay the chocolates on the bed where extraordinary touch I love the sweet that my friend had it was a very delightful trip the water park was very amazing as well and I would so reccomend and return to this hotel

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Thank brunopA7331IC
Ottawa
Reviewed 30 January 2017

The service and friendliness of the staff more then made up for the averageness of the hotel, the rooms were ok, the hallways were dark, and the outside doors (stairwell doors) did not lock at all. I am very impressed with the staff, they went the extra mile to help us when we required help. To get to the pool...

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Thank iansC4411NU
Ontario, Canada
Reviewed 30 January 2017

We were kept awake by loud neighbours and it was not dealt with adequately by hotel staff. The "water park" was cold and grimy. The 'hot' tubs were chilly. And the steam room was out of order. The beds were ok, but this was not a restful place to stay.

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1Thank 581,798
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

So sorry for the issues you encountered during your stay with us, I know it was quite the busy weekend! Did you happen to call down to have security go up and speak to your neighbors? I'll definitely pass on your remarks to our indoor water park manager as well so she can be aware of your comments. Please let...

Newmarket, Canada
Reviewed 30 January 2017

Visited for New Years celebration. Will gladly return!! With the size of the concert and the number of guests the staff gave an excellent level of service over our stay. The cleanliness of the room and the hotel was great from check in to check out. The bar and restaurant was considerably busier than expected and additional staffing may have...

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Thank jav666
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for your very kind review! I am so, so glad that we could help make your New Years a smashing success!! I'll definitely pass on your remarks about the restaurant and bar staff, something we can definitely take into consideration for next year! Please let me personally handle your next stay in Kingston. I would love...

Reviewed 28 January 2017

Recently popped into the Ambassador Hotel for a one night stay to see a show in town. Front desk staff at check-in were very nice and assured us we had the best room (The Ambassador Suite.) Located in the West Tower the room was adequate. Far from luxurious but clean and spacious. We appreciated the one opening window in the...

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Thank Xtian13
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for taking the time out of your busy schedule to let us know how we are doing. I love getting reviews so we know where we can improve and what we are doing well. I'll definitely pass on your feedback about the online check in service, it is definitely convenient, however if we are quite busy...

Ottawa
Reviewed 27 January 2017

Room was a good size, clean, and the king size bed was amazing. The room has a Keurig Coffee Machine and a bar fridge, perfect for the stay. Most of the lights in the room didn't work, but there was still enough light in the room. The room was quiet and the shower was great! The gym could use a...

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Thank Melissa W
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for your review! I will definitely pass on your feedback about our gym! I am so glad you had such a good time! I'll let maintenance know about the lights as well! Please let me personally handle your next stay in Kingston. I would love to have you back! Feel free to email me at ashley.macgillivray@ambassadorhotel.com...

Wellington
Reviewed 27 January 2017

My daughter had to have surgery at KGH and the staff at this hotel made me feel safe, comfortable and they were very helpful and compassionate I have stayed here before in a fun getaway with my grandchildren and couldn't believe the excellent service hence why I came back

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Thank M9216KElindad
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so, so much for your review. I am so very glad that we could make you comfortable and feel safe while you had so much on your plate. If you need to come back, by all means let us know so we can welcome you back with open arms! Please let me personally handle your next stay in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. Transforming Vision into Reality The Ambassador Hotel & Conference Centre is proud to offer exceptional meeting facilities in the heart of Kingston. Our events and catering team offers expert knowledge in planning any type of event with paramount success. We strive to deliver a stress free way of transforming your vision into reality. Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. ... more   less 

Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7M 9E3, Canada
Region: Canada > Ontario > Kingston > Grenville Park
Price Range: $94 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel & Conference Centre 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario, Canada
Hotel Style:
#5 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel & Conference Centre staff and other travellers.
8 questions
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Eganville, Canada
Timmins, Canada
Montreal, Canada

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Questions? Get answers from Ambassador Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you're a light sleeper ask to be on the SOUTH side - the train station is on the north and you can hear trains at night”
 of 5 bubbles Davidtisme, 18 Mar 2017 | Read review
“room had no tub. but very clean, beds comfy, heat not turned on before check in.”
 of 5 bubbles B4506DLdianeb, 6 Mar 2017 | Read review
“Mid-range pricing but we had a beautifully appointed "luxurious" room in the West Tower”
 of 5 bubbles U3684DLdavidc, 13 Feb 2017 | Read review
“I honestly don't know what to say other than look at a room first. Avoid the side facing highway two as it is quite noisy.”
 of 5 bubbles davidpM2623CD, 15 Jan 2017 | Read review
“West Tower is the one with the pool in it”
 of 5 bubbles hardingdave, 10 Jan 2017 | Read review
5 of 5