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Ambassador Hotel & Conference Centre

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Ambassador Hotel & Conference Centre
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2,810 Reviews from our TripAdvisor Community

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Showing 2,736: English reviews
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Oshawa
Reviewed yesterday NEW

Very friendly staff and very clean room. Pool area was nice but could use more regular cleaning throughout the day. Fitness area is lacking equipment. The treadmill didn't work and the bike and eliptical appear to be old and need replacing.

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Helpful?
Thank Davis B
Ottawa
Reviewed 2 days ago NEW

I've stayed there multiple times and I will again but be aware their kiddy pool and splash pad water areas are too cold for little ones to enjoy. This last stay the pool was even cooler than other times but usually it's ok. Overall a good clean friendly fun hotel

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Thank 185j545
Kitchener, Canada
Reviewed 3 days ago NEW

Overall a great hotel to stay at when travelling with your kids. Rooms are reasonable, if a little small, but we didn't spend time in the room much. The pool and waterslide was fun, but the lifeguards on duty didn't do much of anything but talk to each other. They didn't pay attention to the swimmers, and at one point...

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Helpful?
Thank Geoff W
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is critical to our continued improvement and success! We hope you will come back and stay with us again soon. Please contact me personally to arrange your next visit so I can ensure your next stay...

Kemptville
Reviewed 4 days ago NEW

The advertised watermark is far from a waterpark. Small pool was overcrowded. Hot tubs are residential size and again overcrowded. We stayed because of waterpark but not worth it and would not stay again

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Helpful?
Thank robkH1572FJ
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is critical to our continued improvement and success! I am sorry to hear you feel your stay was less than exceptional. I definitely understand your frustration with your stay and I will pass on your feedback...

Eastern, ON
Reviewed 5 days ago NEW

We took the hockey team here over the March Break with high expectations, boy were we wrong. From the rude staff during check in, to the not helpful staff at midnight, to the know it all teenagers running the water park and letting grown men canon Ball off the side of the small pool, it was the worst get away...

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Helpful?
Thank Sarah1903
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is critical to our continued improvement and success! I am sorry to hear you feel your stay was less than exceptional. I definitely understand your frustration with your stay and I will pass on your feedback...

Colborne, Canada
Reviewed 5 days ago NEW

Checked in about 1pm our room was ready. When we got to our room and entered we found that our desk chair was broken. I went back to front desk as I was leaving hotel and asked if we could have a new chair. Was told that she would call maintenance.. When returning to the hotel three hours later found...

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Helpful?
Thank christinacV8035CB
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is critical to our continued improvement and success! I am sorry to hear you feel your stay was less than exceptional. I definitely understand your frustration with your stay and I will pass on your feedback...

Stirling
Reviewed 5 days ago NEW

Staff nice, Rooms were ok.. other than no hot water for shower. Pool area left much to be desired... pool packed, small and dirty. Slide not opened some of our stay, hot tubs small, dirty and PACKED!!! Our kids couldn't enjoy the pool area due to the crazy number of people there :(

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Helpful?
Thank amandahE6225VK
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is critical to our continued improvement and success! I am sorry to hear you feel your stay was less than exceptional. I definitely understand your frustration with your stay and I will pass on your feedback...

Mallorytown
Reviewed 5 days ago NEW

Everything was perfect! Wonderful staff & accommodation! Room was large & clean with a great view. The food in the restaurant was very good & reasonably priced. Staff was amazing! Very friendly & attentive. Will recommend the Ambassador to all of our family & friends.

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Helpful?
Thank janines908
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. It is great to hear that you had a wonderful stay. We hope you will come back and visit us again very soon. If I can assist with planning your next visit, please do not hesitate to contact...

Toronto, Canada
Reviewed 6 days ago NEW

This conference centre was a major attraction for families with children during March break. During the winter to stay at this hotel and entertain the children in the water park is priceless. I went with my partner and was pleasantly surprised when our room got upgraded and we got our own jacuzzi. Much appreciated for this extra consideration. We will...

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Helpful?
Thank aniko195
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. It is great to hear that you had a wonderful stay. We hope you will come back and visit us again very soon. If I can assist with planning your next visit, please do not hesitate to contact...

Smiths Falls, Ontario
Reviewed 6 days ago NEW

Lifeguards stand around talking and don't do much. There could have been a child at the bottom of the pool and they would have had no idea. Arrived at 3:30-check in is 3 and room wasn't ready Very noisy neighbours yelling and arguing and slamming doors until 2am

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Helpful?
Thank danjenn
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you for taking the time to complete our guest survey about your recent experience at The Ambassador Hotel & Conference Centre. Your feedback is critical to our continued improvement and success! I am sorry to hear you feel your stay was less than exceptional. I definitely understand your frustration with your stay and I will pass on your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. Transforming Vision into Reality The Ambassador Hotel & Conference Centre is proud to offer exceptional meeting facilities in the heart of Kingston. Our events and catering team offers expert knowledge in planning any type of event with paramount success. We strive to deliver a stress free way of transforming your vision into reality. Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. ... more   less 

Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7M 9E3, Canada
Region: Canada > Ontario > Kingston > Grenville Park
Price Range: $97 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel & Conference Centre 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario, Canada
Hotel Style:
#5 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel & Conference Centre staff and other travellers.
8 questions
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Eganville, Canada
Timmins, Canada
Montreal, Canada

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Questions? Get answers from Ambassador Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you're a light sleeper ask to be on the SOUTH side - the train station is on the north and you can hear trains at night”
 of 5 bubbles Davidtisme, 18 Mar 2017 | Read review
“room had no tub. but very clean, beds comfy, heat not turned on before check in.”
 of 5 bubbles B4506DLdianeb, 6 Mar 2017 | Read review
“Mid-range pricing but we had a beautifully appointed "luxurious" room in the West Tower”
 of 5 bubbles U3684DLdavidc, 13 Feb 2017 | Read review
“I honestly don't know what to say other than look at a room first. Avoid the side facing highway two as it is quite noisy.”
 of 5 bubbles davidpM2623CD, 15 Jan 2017 | Read review
“West Tower is the one with the pool in it”
 of 5 bubbles hardingdave, 10 Jan 2017 | Read review
5 of 5