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Holiday Inn Express Hotel & Suites Kingston

Expedia.comUSD 116*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
USD 153*
USD 116*
USD 117*
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Holiday Inn Express Hotel & Suites Kingston
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454 Reviews from our TripAdvisor Community

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Ottawa, Canada
Reviewed 3 days ago NEW

Felt compelled to write given the negative review that someone had posted recently. I am really picky about cleanliness & about obtaining a good night's sleep when travelling. The hotel was very clean - lobby & room - no issues whatsoever with cleanliness. The bed was quite comfortable, and even though my room faced the 401, I had no issues...

Thank Cancliff405
Toronto, Canada
Reviewed 6 days ago NEW

I stayed a couple of nights at this hotel, and I have to say that in some aspects is better than 5-star hotels I have been in recent years. The hotel is very clean, service is very good, and the value is very high. The location is very close to Highway 401 and it has several walking-distance chain restaurants and...

Thank Augusto A
Toronto, Canada
Reviewed 3 weeks ago via mobile

Ok....Where to start....Front desk staff...NOT good! The supervisor is in need of a major attitude adjustment. Perhaps a course in basic customer service would be a starter. Just a suggestion. Seems obvious for the hotel business, but not so much at this location. Hotel is not clean. Surprising for a HIEX, I know. Our bathroom floor had not been cleaned...

1Thank ssk2012
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Please feel free to contact me at 613-546-3662 ext 153 so I can provide additional assistance. Sincerely, Todd D Assistant General Manager

Reviewed 3 weeks ago

the first word that pops to my mind when i look back at this hotel was view, the view of the lake was absolutely beautiful. their pool was kept secure at night and kept very clean. the service was out of this world. what i really liked was the security it really kept me safe LOL!

Thank francesco f
Barhaven , Canada
Reviewed 4 weeks ago

Second time visiting this particular hotel. Its is great and here is why I am saying this. I travel a lot so have a good sense of where the bar is set. This hotel is new and in great shape. I found it clean and well maintained. The hotel looks like the online photographs, which is not always the case...

Thank StephenJade
Reviewed 17 March 2017 via mobile

We stayed at the Holiday Inn as a half way point on our road trip. Check in was great (mind you we were checking in at 10:00pm) the girl at the front desk was very friendly. The hotel was very clean and much nicer then we expected. It was quite modern inside not what I had expected from a holiday...

Thank Courtney S
Toronto, Canada
Reviewed 15 March 2017

From the time of check-in to the time of departure, the staff were always smiling and very helpful. Very prompt service even at 2am, when I called because I forgot to buy toothpaste. The front desk staff also recommended a great place to eat after we had checked out.

Thank bassoorra
Port Severn
Reviewed 2 March 2017

We recently stayed here while visiting family and attending a family funeral. We only had a room booked originally for one night but when it turned out that we would be staying longer the staff was most helpful with our new reservation and making it possible for us to stay in the same room. The breakfast was lovely and the...

Thank auntiemic
Manotick, Canada
Reviewed 25 February 2017

Stayed on business. Staff were very friendly. King bed was very comfortable. Room was clean and large. Breakfast included was very good. Large selection of items, sausage (pork & turkey), eggs, bagels, yoghurt, cereal, danish, juice coffe, tea, milk,etc. Close to the 401. I would like to thank housekeeping for holding onto my water bottle which I left in the...

Thank Islandhopper365
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

Pickering, Canada
Reviewed 22 February 2017 via mobile

My hubby and I got a room at this hotel for the long weekend, just to get away. It was acceptable for the price we paid. The bed (king suite) was big enough for the both of us, considering that we are both 6 feet tall. The bathroom could use a bit of an upgrade, the finishes could use an...

Thank BunnieMaye
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your comments. We look forward to your next visit. Sincerely, Todd D Assistant General Manager

99 photos of this hotel

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Room/Suite (15)
Bathroom (9)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (17)
Room/Suite (22)
Bathroom (4)
Dining (8)
Pool/Beach Area (2)
Business Centre/Function Rooms (2)
Other (8)
May 7 May 8
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Region: Canada > Ontario > Kingston
Price Range: $147 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario, Canada
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Kingston staff and other travellers.
3 questions
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Kingston, Canada
over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring Post-Its to cover the LED display on microwave. No coffee shop: bring what you need to stock up fridge or make use of nearby shops.”
Cancliff405, 20 Apr 2017 | Read review
“ask to have rooms at the front of the building, better view”
bassoorra, 14 Mar 2017 | Read review
“Check your pillows very carefully!”
691TonyL, 26 Nov 2016 | Read review
“All rooms I've stayed in are clean and modern.”
silverstang, 6 Nov 2016 | Read review
“Ask for a room at the back and away from the lift if you want quiet”
Nik2212, 25 Oct 2016 | Read review
5 of 5
USD 116* /night
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HIExpress.comUSD 117
HotelQuicklyUSD 153
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Prices are for 1 room, 2 adults
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