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BEST WESTERN PREMIER C Hotel By Carmen's

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681 Reviews from our TripAdvisor Community

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Showing 673: English reviews
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Rome, Italy
Reviewed 2 weeks ago

The Hotel is located in a quieter part of Hamilton, which is nice. It is very clean and looks to be recently updated. The pool and workout area where very accessible. The rooms where modern and very clean as well. The staff was friendly and helpful. The only neg I found was we could hear people walking down the hall...

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Helpful?
Thank melc2535
Oshawa, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 30 December 2016 via mobile

Wow...what an absolutely beautiful hotel. We stayed mid week for a hockey tournament in the area and I was so pleasantly surprised by this hotel. So modern and we'll decorated. King sized bed was top notch..usually find it hard to sleep in hotels but this bed was so comfortable and clean! Bathroom was large and had all the bells and...

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1Thank Chris D
About Hotel's Favourite Review
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your experience Chris D, But letting us know what you liked about your stay you are helping us continue to provide a Premier experience for you and other guests in the future. Sincerely, Sara Graham, Director of Hotel Operations

Oshawa, Canada
Reviewed 3 weeks ago via mobile

We stayed on Feb 28 at this hotel. From the first contact with Carlos at the desk, our stay was very enjoyable. He made sure everything was to our satisfaction. I give this place an A +, for service. We ate at the restaurant Baci excellent service Tamara our waitress was excellent. The food was very tasty and hot. We...

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Thank jmccrum
Ontario
Reviewed 3 weeks ago

We recently stayed in the Platinum Suite. What a lovely room! We were very comfortable in the room because of its size and felt spoiled with all of the amenities -- king bed, queen pull out couch, whirlpool tub with jets, full kitchenette and fireplace. It is definitely worth the price.

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Thank biztravellerOntario
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your kind review biztravellerOntario, We are glad you enjoyed your time with us and found your platinum suite to be very comfortable. We hope to be able to welcome you back soon! Kind Regards, Sara Graham, Director of Hotel Operations

St. Catharines, Canada
Reviewed 3 weeks ago via mobile

My husband and I stayed here over the weekend. It was a wonderful hotel. We had the King Suite with Whirlpool tub, it was fantastic. Clean room, tons of space, we really enjoyed our stay. Staff was all very accommodating! At one point during the night there were some loud guests out in the hallway and about 20mins later it...

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Thank BertiFam
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your experience with us and others BertiFam, We were happy to read that you found your Platinum Suite fantastic and our team members accommodating. Equally pleased to see that our no noise policy in the hallways after 11:00PM was quickly enforced. We hope to see you again soon. Kind Regards, Sara Graham,...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

Stayed a year or two back and it's is as good now as it was then. Easy check in great staff. Polite and friendly too. Small but well equipped gym. Had breakfast in the restaurant which was also very good. My room was a king with a walk in shower which I reckon is great. Noisy AC and fridge though....

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Thank rod g
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for posting your review Rod G, We appreciate the recognition in that our Premier standards have remained in tact from your stay a year or two back. We also appreciate your kind mention of our guest service agents at check in and will be sure to share your kind review. We will also look into the maintenance issues...

Reviewed 4 weeks ago via mobile

I was storm stayed in Hamilton for the night, I looked for accommodations close to the airport but upon checking reviews decided to go the Extra mile so to say. Best Western was beautiful , clean and quiet. Had Dinner at the Bocci Restaurant in the hotel and it was wonderful The two downfalls. I asked for a late check...

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Thank Lorelei H
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for your review Lorelei H, We are delighted you decided to stay with us and enjoyed your time in Hamilton's 1st luxury boutique hotel. Baci Ristorante will be equally pleased to see you enjoyed your dinning experience. We were however, sorry to see that based on availability we were unable to provide a later checkout this time. We...

sarnai, Canada
Reviewed 16 February 2017

The Best Western Premier in Hamilton is great. Rooms are spacious and very clean. The staff is always friendly and helpful. The food in the restaurant is very good and reasonably priced although the alcohol beverages are on the expensive side.

Review collected in partnership with Best Western
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Thank Rick M
Joe M, General Manager at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review

Thank you for taking the time to share your experience with us Rick M, We are so happy to see that you enjoy your time with us from the property to the staff themselves. We will be sure to pass along your kind dinning experience to the Baci team. We trust you will find the prices of Baci' alcoholic beverages...

Brampton, Canada
Reviewed 14 February 2017

My girlfriend and I stayed in a Platinum suite, we loved the room. Anna and Carlos at the front desk were wonderful. The food at Baci Ristorante was exceptional. Luana, our server was lovely and provided great service. Overall a wonderful stay and we will be back. Thank you to the friendly staff for making our stay so great!

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Thank michaelpir72
Reviewed 12 February 2017 via mobile

Stayed here for 2 nights and it's a beautiful hotel, very clean and friendly people. Restaurant has very good food as well. Definitely will come back to this place again, used the gym and pool which was a very also very nice.

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Thank Joe J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 

Additional Information about BEST WESTERN PREMIER C Hotel By Carmen's

Address: 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, Canada
Region: Canada > Ontario > Hamilton
Price Range: $133 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER C Hotel By Carmen's 3*
Number of rooms: 52
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Also Known As:
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER C Hotel By Carmen's staff and other travellers.
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Brandon, Canada
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Niagara Falls, Ontario, Canada
over a year ago

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Questions? Get answers from BEST WESTERN PREMIER C Hotel By Carmen's staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from speakers in the hall.”
 of 5 bubbles Cross-Culture-Maven, 6 Feb 2017 | Read review
“Platinum Suite”
 of 5 bubbles Atheris510, 3 Feb 2017 | Read review
“For spacious room I'd recommend a 2 King bed suite. Not that much more than a regular room and totally worth it for a family of 4.”
 of 5 bubbles bigshine92, 1 Feb 2017 | Read review
“I would suggest to stay as far from the elevators as possible. I would also suggest to try and book a corner suite.”
 of 5 bubbles lfrustaglio, 4 Jan 2017 | Read review
“Large parking.”
 of 5 bubbles YaronE_12, 1 Dec 2016 | Read review
5 of 5