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Booked the wrong date on a non refundable room. Noticed my mistake immediately and called the booking service who called the hotel. Even though only under 5 min had passed the hotel would not let me change the dates or refund. I pay full price...More
Thank Paul R
Response from comfortinnhamilton, General Manager at Comfort Inn HamiltonResponded 5 days ago
Your reservation was cancelled on our end as the Reservation was in a different name then the credit card. Which we cannot even process. Unfortunately when booking your own room on line you are your own Travel Agent and must ensure you read...More
Stayed for the weekend for a basketball tournament. Rooms are very roomy with a living room and door to bedroom. Clean and comfortable bed. Breakfast had a limited selection but was good. Small area and not enough room to sit . Room had a kitchen...More
We stayed here this past weekend for two nights for a hockey tournament because it is close to the arena.
Never a dull moment.
Strong smell of marijuana upon arrival with a fan outside what was probably the offending room.
Very small breakfast room, but...More
Stayed weekend of Jan 20 and 21
Room was clean but was woken up by a cell phone outside my door on sat ,I opened my door and the housekeeper was standing there talking on her phone in her language (not sure what language it...More
Was there to support my nephew in a hockey tournament and brought y 6-year old daughter. The breakfast was fine. The air in the room was stale and would not work. So stuffy, woke up feeling miserable and exhausted. Would never go back.More
1 Thank re_gftr
Response from comfortinnhamilton, General Manager at Comfort Inn HamiltonResponded 6 December 2017
Dear Valued Guest: Thank you for your comments to Tripadvisor, I am sorry to hear you were uncomfortable during your stay with us. Had you let us known we do have either a purifying machine or fan that would of helped with the air quality...More
Response from comfortinnhamilton | Property representative |
Good morning Michael. Our property does offer a selection of fresh fruit, but does not carry a specialized vegan menu. We suggest any guest with special dietary need travel with the basics and supplement with the items we... More
Good morning Michael. Our property does offer a selection of fresh fruit, but does not carry a specialized vegan menu. We suggest any guest with special dietary need travel with the basics and supplement with the items we provide.