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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre
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292 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Sarnia - London
Reviewed 24 July 2016

The front reception is attentive. They explained breakfast, the pool and where to find the room. The pool was clean and well maintained. Towels are provided in the pool area just to the left of the door as you enter the area. We were given room 120. As we entered the room there was a strong musty odor. Since it...

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Thank Thenewadventurers
Acton, Canada
Reviewed 18 July 2016

This was the fastest check-in and check-out that I have ever experienced in my history of Best Western stays. My wife and I arrived at this location on Friday July 15/16 for a romantic start of our holidays. The gentleman at the front desk was very prompt and courteous at checking us in but everything went downhill from there. At...

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Thank georgewdear
Barrie, Canada
Reviewed 18 July 2016

Located close to University of Guelph. Only a two story hotel but rooms on lower floor have access to patio door so easy unload of car to room. Wifi strength is good. A bit dated but rooms are comfortable and bed is extremely conformable with lots of pillows.

Review collected in partnership with Best Western
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Thank Samantha M
St. Catharines, Canada
Reviewed 11 July 2016

We were pleasantly surprised by the natural atmosphere we experienced when we arrived. The property has a beautiful park-like setting, with large trees right outside the rooms. Our room was on the ground floor, on the parking lot side of the building, which offered a small patio (unfortunately with no chairs), and enabled us to park right outside the room....

Review collected in partnership with Best Western
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Thank Stewart M
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Your feedback is crucial in helping us create the best guest experience possible. We will use this information to help us exceed our guests expectations in the future. Thank you and please come stay with us again.

Golden Bc
Reviewed 27 June 2016

Room was clean. Breakfast area not very clean, garbage containers were overflowing. We travel a lot but would never stay in this hotel again. Pool area was very filth and the pool had algie covering the base of the pool.

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1Thank Pearl B
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your review. We apologize for the problems you encountered and will have our maintenance department investigate your concerns. We do hope you choose the Best Western Royal Brock during your next visit and allow us the opportunity to redeem ourselves.

London, Canada
Reviewed 27 June 2016

The driveway is off Stone Rd, not Gordon St. Save yourself some driving around blocks. The trees and plantings are beautiful and the hotel lobby is very soothing. I had a room in the Conference Centre section which is a little strange. Go in the conference centre, through a small doorway and along a hall to a group of rooms....

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Thank London154
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your review of the Best Western Royal Brock regarding your recent stay. I was happy to see that your stay was problem free and the facilities to your liking. We hope to see you again on your next visit to Guelph.

Kingston, Saint Andrew, Jamaica
Reviewed 25 June 2016

we have stayed here over the past 4 years as out daughter was attending University. this hotel is great, conveniently located and the staff are always helpful and friendly. Probably our last visit as she graduated last week! Free breakfast is good as well as free wifi

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Thank Babs M
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you so much for your kind words and compliments. The staff and I work diligently to insure each customer enjoy their stay. We look forward to your return to our wonderful city.

Hamilton
Reviewed 24 June 2016

Although the hotel has been renovated, there are still some rough edges that need attention. As an example, the stream of water from my shower was barely flowing through the shower head, with most of the water rushing out of the faucet to the tub. I had to really crank it up to get enough water to wash my hair;...

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1Thank Phoenix224
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your review of our property, I apologize for the problem you encountered and ensure you we will have this issue ameliorated immediately. We hope you give us another opportunity to serve you again.

Brampton, Canada
Reviewed 18 June 2016

The staff were very helpful and friendly. The room was clean and I loved the soaker tub. The hotel was pretty close to the downtown area. Being walkers we did the trip down the hill and back up to the hotel. Gordon Street was very clean and well kept lawns of the University . There was a local bus if...

Review collected in partnership with Best Western
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Thank Janice I
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your kind review of our property. We work hard to ensure the utmost in customer service and pleased your experience was favorable.

Port Hope, Canada
Reviewed 15 June 2016

We were on the 3rd floor with a cathedral ceiling in the room. Large space, two queen beds, desk, TV, fridge, very comfortable. Had assistance with the luggage as the elevator goes to teh second floor and there are a few stairs up to the 3rd level. Room service was excellent. Breakfast is included in the price and there were...

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Thank margaretm364
Glenn I, Guest Relations Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your review and we are elated to hear you enjoyed your stay, We strive to provide our guest a comfortable and friendly environment. We hope to see you on your next trip to Guelph.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Royal Brock Hotel in Guelph is conveniently located directly adjacent to the University of Guelph, government offices and close to commercial, retail and residential areas, all in a beautiful park-like setting in Guelph, Ontario. The Best Western Royal Brock Hotel in Guelph is ideal for the business traveler with all the value added amenities you've come to expect including complimentary high speed wireless internet access, free local, calling card access and toll-free calls and a complimentary hot breakfast.For the leisure guest, traveling through Southwestern Ontario, the Best Western Royal Brock Hotel in Guelph boasts a seasonal outdoor swimming pool and sundeck from May to September and plenty of free parking for your accommodation needs. With ample meeting/conference space and superior catering facilities, the hotel is ideal for any social or business function. When travelling through southwestern Ontario, consider the Best Western Royal Brock Hotel in Guelph for your next reservation! ... more   less 

Additional Information about BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

Address: 716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
Region: Canada > Ontario > Guelph
Price Range: $107 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Royal Brock Hotel & Conference Centre 3.5*
Number of rooms: 104
Also Known As:
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Ramada Guelph
Guelph Ramada
BEST WESTERN PLUS Royal Brock Hotel & Conference Centre Guelph, Ontario
Hotel Style:
#5 Business Hotel in Guelph
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Royal Brock Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Royal Brock Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't plan on using the pool.”
 of 5 bubbles 402pearlb, 26 Jun 2016 | Read review
“The hotel has three sections, so I am sure some of the rooms would be more of a standard hotel room but I didn't see the others.”
 of 5 bubbles margaretm364, 14 Jun 2016 | Read review
“Ask for a room furthest from both streets since it's located on a busy street corner. I expect the street-facing rooms would be less quiet.”
 of 5 bubbles michaelrM8719AQ, 6 Jun 2016 | Read review
“The front of the hotel could have road noise. The back is quiet.”
 of 5 bubbles eebest, 5 Jun 2016 | Read review
“If you like a hotel where you can park your car right outside a patio door for easy loading, ask for a ground floor room.”
 of 5 bubbles JillK83, 29 May 2016 | Read review
5 of 5