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Hilton Garden Inn Kitchener

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Traveller (19)
Room & Suite (22)
Dining (5)
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Overview
  • Excellent44%
  • Very good38%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“room was clean”(32 reviews)
“nice hotel”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Kitchener
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Kitchener
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (563)
There are newer reviews for Hilton Garden Inn Kitchener
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Traveller rating
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233
209
68
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21
Show reviews that mention
All reviewsroom was cleanunder constructionnice hotellots of restaurantsbreakfast was deliciousmajor highwayup to datepool and hot tubhockey tournamenteasy accessshopping and restaurantscoffee makerfront desk staffbusiness tripexcellent staygreat place to staywould stay again
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11 - 15 of 552 reviews
Reviewed 25 March 2018

Had a great stay at the Hilton Garden Inn Kitchener. Exactly what you expect from a Hilton brand hotel. Even though the lobby was under construction, the accommodations were clean and the rooms comfortable. The staff was both attentive and very friendly.

Review collected in partnership with Hilton Garden Inn
Thank kirkburnett
Reviewed 10 March 2018

This was a very average stay and the bed was half firm and half soft...this would not be my first choice. Going through renovations in bar/lobby area. Breakfast was decent and chef was kind enough to make poached eggs!More

Review collected in partnership with Hilton Garden Inn
Thank Joanne S
Response from HGICambridgeGM, General Manager at Hilton Garden Inn KitchenerResponded 13 March 2018

Thank you for taking the time to review our hotel. We apologize that you found your bed uncomfortable. As you noted in your review we are currently undergoing a renovation in our bar/lobby area. This is the beginning of a complete renovation of our hotel...More

Reviewed 12 February 2018 via mobile

I stayed here for three nights. My room was clean and comfortable. Could use a new mattress as it had a noticeable sag in the middle. Not terrible though. I slept well. Bathroom was clean with all the usual accompaniments. I didn’t eat there but...More

Thank Jeff B
Reviewed 4 February 2018 via mobile

Stayed here for a night. Unfortunately the lobby is being renovated, which would have been nice to know ahead of time. The company they hired to reno speaks/yells loudly to each other...makes for an unwelcoming environment. Reno discounts should be offered. Also, the rooms are...More

Thank Amber T
Response from HGICambridgeGM, General Manager at Hilton Garden Inn KitchenerResponded 6 February 2018

Thank you for taking the time to write a review of our property. We apologize that you were not completely satisfied with your stay. As you mentioned in your review we are in the process of doing a complete renovation of our hotel. Once the...More

Reviewed 1 February 2018

Coffee maker did not work asked twice to have it repaired/replaced with no response from staff. Two fire alarms during one evening. The two treadmills in the fitness room were not functioning properly. Returned home to find an extra $100 charged to my visa. On...More

Thank David R
Response from HGICambridgeGM, General Manager at Hilton Garden Inn KitchenerResponded 1 February 2018

Thank you for taking the time to write a review of our property. We apologize for the problems that you encountered during your stay. We are currently working toward correcting those items so that they are not a problem for future guests. The "extra $100...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 90 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cambridge
#3 Family Hotel in Cambridge
#4 Romantic Hotel in Cambridge
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 90 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cambridge
#3 Family Hotel in Cambridge
#4 Romantic Hotel in Cambridge
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (22)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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occams-razor
29 March 2018|
AnswerShow all 2 answers
Response from J9682YTmichaeld | Reviewed this property |
Kitchener and surrounding area including Cambridge is safe.
1
Vote
occams-razor
29 March 2018|
AnswerShow all 3 answers
Response from matthewsJ2596IH | Reviewed this property |
It definitely depends on your Hilton status and they do have rates that include breakfast. Hilton gold members can choose hot breakfast as one of their benefits when staying at. Garden Inn
1
Vote
ssssssssssstacccccin
19 January 2018|
AnswerShow all 2 answers
Response from Elizabeth C | Reviewed this property |
No, the elevator does not require a key. Yes, the side doors to the hotel require a keycard to get in after a certain hour.
0
Votes
Room Tips
"Book far from the elevator."
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"Rooms are on the east & west side, west rooms are darker in the morning & sunset at night."
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"One that's not next to the elevators"
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"ask about beds, there is supposed to be a comfort level dial for the mattress, did not find it on the bed in..."
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