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Sunbridge Hotel & Conference Centre Cambridge

Traveller (42)
Room & Suite (28)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Choose the best full-service Cambridge, Ontario hotel. Our Cambridge hotel offers you small-town charm and full-service. Visitors to southwestern Ontario will find our hotel's location and amenities beyond their expectations. Located halfway between Toronto and London, Cambridge is nestled along the banks of the Grand River which offers a variety of activities for everyone. Guests value our hotel's proximity to area attractions like the Southworks Outlet Mall & Antique Mall, Wings of Paradise and the vibrant downtown of Cambridge. Our hotel's easy access to Hwy 401 makes it easy to visit St. Jacobs and African Lion Safari. Corporate guests appreciate our Cambridge, Ontario hotel's location close to the Region of Waterloo International airport, Toyota, ATS, Rockwell, Com Dev, Novocol Pharmaceutical and the School of Architecture. We also offer the value of free high-speed, wireless Internet access, a 24-hour business centre and more than 7,000 sq. ft. of flexible space for meetings and special events. Our Cambridge, Ontario hotel's multi-lingual staff offers genuine service and amenities like spacious rooms with upgraded duvets on pillowtop beds. We invite you to dine and relax in our Fireside Lounge. You can play in the area's largest indoor or outdoor pools, and workout in a well-equipped fitness centre. On your next visit to Cambridge, Ontario, choose the area's finest hotel.
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Property amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
201Reviews
76Photos
2Q+A
53Room tips
Traveller rating
  • 25
  • 55
  • 57
  • 33
  • 31
Time of year
Traveller type
Language
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  • English
Popular mentions
From what I understand this was the former Holiday Inn and recently taken over by a local group. Overall it was not bad, but not what one would expect. Staff here are great and do their best to overcome little problems which essentially stem from aging equipment that needs
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Response from SeanHaskins, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge
Responded 6 days ago
Dear Harold, Thank you for taking the time to leave us a review. We value your feedback and use it to improve the quality of our service. Our staff aims to provide great customer service to make sure you have a satisfying stay. On behalf of the staff I thank you for this recognition. As mentioned, the deficiencies you brought up are due to the age of the building. Our Maintenance staff does their utmost to ensure all equipment is in working order and makes repairs in a timely manner. The Fireside Grill is generally open from 5:00-9:00 pm Monday to Saturday. Hours may vary depending on how busy it is. Again I thank you for recognizing the efforts of our staff and we look forward to welcoming you back when you return to the area.
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We weren't expecting 5* when we booked the place so it didn't disappoint too much. The staff were lovely and helpful and the rooms were clean. The bed and shower were average, nothing special. Decor definitely needed an update. Breakfast is not cooked on site, and for what you
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Response from SeanHaskins, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge
Responded 6 days ago
Dear Goldenhawkw, Thank you for taking the time to leave us a review. Our staff strives to be service oriented and appreciates the recognition. I have passed your breakfast concerns on to our Food & Beverage Manager and kitchen staff to review. We like to provide a breakfast on site for our guests with value and efficiency. The WiFi can be patchy at times depending on how many guests are using it at once. I apologize for the deficiencies you encountered during your stay. I'm glad the staff was able to help you whenever possible and hope you'd consider staying with us again in the future. We'd be happy to welcome you back.
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So my wife and I travelled this weekend to this hotel for a wedding for what we thought would be a relaxing weekend. Well due to the "legal" wording and the hidden fees associated with the staying at this place, and the vulgar treatment we received from the Front desk staff, and
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Response from Nomad49487981404, General Manager at Sunbridge Hotel & Conference Centre Cambridge
Responded 18 Dec. 2018
Dear Valued Guest Thank you for your valued feedback, we take our guest comments seriously. we sincerely apologize for any inconvenience caused. Our payment policy is very clearly stated on all our websites- as we do need a valid id and a valid credit card upon check in. This is also to ensure our guests safety and security. once again apologize for the inconvenience and hope you will understand our point of view. we thank you for your feedback. Sincerely Satish Palasseri
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We stayed here for two nights last month for a hockey tournament in Kitchener. The group room rate was super cheap, so I didn't have high expectations. Everyone working there was really nice but the property is definitely in need of an update. It's located close to lots of
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Response from SeanHaskins, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge
Responded 9 Nov. 2018
Dear Corinne, Thank you for taking the time to leave us a review. Our staff is happy to be recognized for the friendliness and they strive to be guest service oriented. As mentioned, there are some area's which could use an update, but our maintenance staff works hard to keep the facilities in working order. We look forward to welcoming your team the next time you're in the area. Sean Haskins Guest Services Supervisor
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I really dislike having to give a bad review and generally won’t unless a place is just really not up to par. The wifi is intermittent. A trick I found was to get away from the neighbouring hotels signal they seem to be on the same channel. Once you can get connected the speeds
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Response from SeanHaskins, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge
Responded 6 Nov. 2018
Dear Yaman, Thank you for taking the time to speak to me Saturday morning. I wish we could have fixed the maintenance issues at that time. It's unfortunate that the maintenance staff was refused by you when they went to the room. As per our discussion at the time, we had an area wide cable interruption which was beyond our control. This also caused the internet to go down. I apologize for this interruption, but after several calls to the local cable company, it was back up and running a few hours later. Maintenance issues are fixed within a timely manner when reported. Again, I wish maintenance was given access to fix these issues for you. Sincerely Sean Haskins Guest Services Supervisor
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
this chair was so gross
heating / cooling
Clean behind the door sometimes?
Stuff on top of the toilet seat - not as bad as what was in and on the bottom of the toilet seat
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123456
Check in time is 3pm check out is 12pm
1 vote
Show all answers
Are you small dog friendly
Good Morning - we are dog friendly! There is a $25 pet fee which covers your first three nights, and then if you are staying longer there is an additional $10 per night.
0 votes
"No elevator so first floor would be best option in many cases"
"Find out if they have any teams, or bus tours staying there, then ask for a room away from them!!"
"choose a room carparking side , roadway is load"
"Select a room facing the pool"
"Rooms on the second floor might feel safer"
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12345611
PRICE RANGE
USD 56 - USD 130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn cambridge hotel cambridgecambridge holiday innholiday inn cambridge ontario
FORMERLY KNOWN AS
Holiday Inn Cambridge
LOCATION
CanadaOntarioRegion of WaterlooCambridge
NUMBER OF ROOMS
143
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